Functional Analyst
Apply NowCompany: University of Saskatchewan
Location: Saskatoon, SK S7H 5T5
Description:
Functional Analyst
Student Information Systems works with staff throughout the university to ensure accurate student data and efficient processes. The work involves thoughtfully connecting people and technology, is challenging and ever-changing, and requires innovative thinking and clear communication.
Primary Purpose: To configure the university's student information system (Banner Student) and complementary applications, including RMS Recruit, so they align with the university's student administrative processes.
Nature of Work: Reporting to the Associate Registrar, the Functional Analyst works as part of a team to support and guide administrative and academic units in the collection, storage, and retrieval of student information. The successful candidate will need to acquire a thorough knowledge and understanding of the Banner Student, RMS Recruit, and Banner Document Management systems, related technologies, and relevant processes. The work is highly collaborative and involves regularly partnering with academic and administrative clients, as well as other functional and technical staff.
Typical Duties or Accountabilities:
Education: A Bachelor's degree in a relevant discipline.
Experience: A minimum of three years of work experience in student related processes; experience in functional configuration of a large ERP; experience in providing support and training to end users of a student information system; experience in producing and maintaining procedures manuals for use by staff; and experience running reports and queries from a student information system. Experience in the use of the Ellucian Banner Student product, the Ellucian Recruit Customer Relationship Management system, Banner Document Management, the Ellucian Degree Works product, and Crystal Reports would be an asset.
Skills: Demonstrated detailed knowledge of university and college processes related to student aid, recruitment, admissions, transfer credit, registration, and document management; demonstrated familiarity with processes related to exams, graduation decisions, grades, faculty actions, advising, course offerings, and transcript production; ability to work effectively as part of a team; ability to acquire new skills quickly; enthusiasm for new challenges and an ability to share that enthusiasm with others; strong organization skills; demonstrated ability to set priorities and work to deadlines; highly effective written and verbal communication skills; ability to create and deliver user-friendly presentations of complex material; ability to think creatively and find innovative solutions; and change management and process re-engineering skills. An understanding of the roles of administrative staff, academic staff, faculty, and students in recording and accessing student information would be a strong asset.
Department: Student Information Systems
Status: Permanent
Employment Group: ASPA
Full Time Equivalent (FTE): 1.0
Salary: The salary range, based on 1.0 FTE, is $67,681.00 - 105,753.00 per annum. The starting salary will be commensurate with education and experience.
Salary Family (if applicable): Specialist Professional
Salary Phase/Band: Phase 2
Posted Date: 1/13/2025
Closing Date: 1/20/2025 at 6:00 pm CST
Number of Openings: 1
Work Location: May be eligible for hybrid work under the terms of USask's Alternative Workspace Guidelines
The University is committed to employment equity, diversity, and inclusion, and are proud to support career opportunities for Indigenous peoples to reflect the community we serve. We are dedicated to recruiting individuals who will enrich our work and learning environments. All qualified candidates are encouraged to apply; however, in accordance with Canadian immigration requirements, Canadian citizens and permanent residents will be given priority. We are committed to providing accommodations to those with a disability or medical necessity. If you require an accommodation to participate in the recruitment process, please notify us and we will work together on the accommodation request. We continue to grow our partnerships with Indigenous communities across the province, nationally, and internationally and value the unique perspective that Indigenous employees provide to strengthen these relationships. Verification of Indigenous Membership/Citizenship at the University of Saskatchewan is led and determined by thedeybwewin | taapwaywin | tapwewin: Indigenous Truth policy and Standing Committee in accordance with the processes developed to enact the policy. Successful candidates that assert Indigenous membership/citizenship will be asked to complete the verification process of Indigenous membership/citizenship with documentation. The University of Saskatchewan's main campus is situated on Treaty 6 Territory and the Homeland of the Mtis. We pay our respects to the First Nations and Mtis ancestors of this place and reaffirm our relationship with one another. Together, we are uplifting Indigenization to a place of prominence at the University of Saskatchewan.
Student Information Systems works with staff throughout the university to ensure accurate student data and efficient processes. The work involves thoughtfully connecting people and technology, is challenging and ever-changing, and requires innovative thinking and clear communication.
Primary Purpose: To configure the university's student information system (Banner Student) and complementary applications, including RMS Recruit, so they align with the university's student administrative processes.
Nature of Work: Reporting to the Associate Registrar, the Functional Analyst works as part of a team to support and guide administrative and academic units in the collection, storage, and retrieval of student information. The successful candidate will need to acquire a thorough knowledge and understanding of the Banner Student, RMS Recruit, and Banner Document Management systems, related technologies, and relevant processes. The work is highly collaborative and involves regularly partnering with academic and administrative clients, as well as other functional and technical staff.
Typical Duties or Accountabilities:
- Understands and documents business requirements and processes and models them in Banner Student, RMS Recruit, or Banner Document Management.
- Takes responsibility for the functional configuration of system modules and features.
- Investigates and resolves problems in Banner Student, RMS Recruit, and Banner Document Management.
- Identifies and provides recommendations for possible procedure and / or policy changes and improvements to business units.
- Exercises discretionary decision making with respect to system configuration as well as resolutions to gaps in functionality.
- Develops and takes responsibility for the execution of test plans to ensure that Banner Student, RMS Recruit, and Banner Document Management meet user needs as documented.
- Provides change management support to Banner Student, RMS Recruit, and Banner Document Management end-users through training, documentation, and second-line support efforts.
- Takes responsibility for the reliability, integrity, and security of supported applications and data.
- Provides input into the definition of priorities and deadlines for the department's work.
- Meets deadlines and follows defined priorities.
- Helps with the development and maintenance of student reporting infrastructure through functional specification and testing.
- Develops and executes simple reports and queries using Crystal Reports or similar tools, as required.
- Maintains productive and professional working relationships with other SIS staff members.
- Works in conjunction with other project teams as required during configuration, implementation, and support efforts.
- Develops and maintains excellent working relationships with academic and administrative colleagues at all levels.
Education: A Bachelor's degree in a relevant discipline.
Experience: A minimum of three years of work experience in student related processes; experience in functional configuration of a large ERP; experience in providing support and training to end users of a student information system; experience in producing and maintaining procedures manuals for use by staff; and experience running reports and queries from a student information system. Experience in the use of the Ellucian Banner Student product, the Ellucian Recruit Customer Relationship Management system, Banner Document Management, the Ellucian Degree Works product, and Crystal Reports would be an asset.
Skills: Demonstrated detailed knowledge of university and college processes related to student aid, recruitment, admissions, transfer credit, registration, and document management; demonstrated familiarity with processes related to exams, graduation decisions, grades, faculty actions, advising, course offerings, and transcript production; ability to work effectively as part of a team; ability to acquire new skills quickly; enthusiasm for new challenges and an ability to share that enthusiasm with others; strong organization skills; demonstrated ability to set priorities and work to deadlines; highly effective written and verbal communication skills; ability to create and deliver user-friendly presentations of complex material; ability to think creatively and find innovative solutions; and change management and process re-engineering skills. An understanding of the roles of administrative staff, academic staff, faculty, and students in recording and accessing student information would be a strong asset.
Department: Student Information Systems
Status: Permanent
Employment Group: ASPA
Full Time Equivalent (FTE): 1.0
Salary: The salary range, based on 1.0 FTE, is $67,681.00 - 105,753.00 per annum. The starting salary will be commensurate with education and experience.
Salary Family (if applicable): Specialist Professional
Salary Phase/Band: Phase 2
Posted Date: 1/13/2025
Closing Date: 1/20/2025 at 6:00 pm CST
Number of Openings: 1
Work Location: May be eligible for hybrid work under the terms of USask's Alternative Workspace Guidelines
The University is committed to employment equity, diversity, and inclusion, and are proud to support career opportunities for Indigenous peoples to reflect the community we serve. We are dedicated to recruiting individuals who will enrich our work and learning environments. All qualified candidates are encouraged to apply; however, in accordance with Canadian immigration requirements, Canadian citizens and permanent residents will be given priority. We are committed to providing accommodations to those with a disability or medical necessity. If you require an accommodation to participate in the recruitment process, please notify us and we will work together on the accommodation request. We continue to grow our partnerships with Indigenous communities across the province, nationally, and internationally and value the unique perspective that Indigenous employees provide to strengthen these relationships. Verification of Indigenous Membership/Citizenship at the University of Saskatchewan is led and determined by thedeybwewin | taapwaywin | tapwewin: Indigenous Truth policy and Standing Committee in accordance with the processes developed to enact the policy. Successful candidates that assert Indigenous membership/citizenship will be asked to complete the verification process of Indigenous membership/citizenship with documentation. The University of Saskatchewan's main campus is situated on Treaty 6 Territory and the Homeland of the Mtis. We pay our respects to the First Nations and Mtis ancestors of this place and reaffirm our relationship with one another. Together, we are uplifting Indigenization to a place of prominence at the University of Saskatchewan.