General Manager - TN, KY, & AL

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Company: Velocity Vehicle Group

Location: Bowling Green, KY 42101

Description:

Who We Are:

Velocity Vehicle Group (VVG) is a premium commercial brand medium to heavy truck dealership that offers the full-service experience for our customers, from an outstanding sales organization to highly skilled technicians to service your vehicle, and on demand parts. Our goal is to be your one stop shop experts for all truckers, owner operators, fleets and companies. This coupled with our Leasing and Rental business and our Financial services business make VVG the leading Truck dealership.

What's in it for You:

VVG is a fast paced and growing organization that is looking for candidates that are ready for a daily challenge and cannot wait to provide superior customer service both internally and externally. VVG offers fantastic Culture as well as competitive pay, 401K W/Match, Medical, Dental, & Vision benefits. Become a part of our team and immerse yourself in a company that fosters a Great Place to Work culture!

What You'll Do:

The General Manager plays a strategic role with regards to business expansion and growth. This role partners closely with the COO to optimize leadership outputs for the business across all lines of business. They partner closely with Regional Leaders with regards to budgeting and finances as they are accountable for the financial success for all departments of their assigned locations.

Principal Responsibilities:
  • Engage directly with customers to enhance their overall experience, ensure satisfaction, and build long-term relationships
  • Build and maintain strong relationships with factory and OEM partners to align business strategies, optimize supply chain efficiency, and stay ahead of industry trends
  • Direct Budget financial responsibility
  • Establish new facilities by collaborating with Executive Leaders on market research to determine the best locations for new facilities. Work with local real estate agents to secure property that matches the company's needs. Prepare new locations to be ready for operations including shop and yard set up. Manage any necessary construction. Ensure compliance with required permits.
  • Keep Executive Leaders informed on financials by reviewing and analyzing special reports; summarizing information; identifying trends.
  • Collaborate with Executive Leaders to develop and meet company goals while supplying expertise and guidance on operations projects and systems.
  • Collaborate with all departments and divisions of the company as needed to carry out the organization's goals and objectives.
  • Identify, recommend, and implement new processes, technologies, and systems to improve and streamline organizational processes and use of resources and materials.
  • Assist as needed to promote the addition of new business and retention of existing customers.
  • Maintain constant focus on defining, measuring, and improving the customer experience (Full cycle, end-to-end). Customer experience includes both external and internal customers (Ex: Parts, Body Shop, etc.)
  • Fully engage in annual Business Plan process, developing stretch targets; partner with Regional Managers on how to manage results.
  • Understand and manage the impact of business activities on working capital.
  • May work on Special Projects as assigned by COO or Executive Leadership

Required Qualifications:
  • Analytical skills to evaluate data and make operational decisions
  • Expert team player & team builder; collaborate with others to achieve quality results.
  • Ability to utilize logic and methods to solve difficult problems with effective solutions.
  • Extensive knowledge of the principles, procedures, and best practices in the industry.
  • Strong knowledge in business management and operational practices
  • Elevated business Acumen
  • Ability to champion change to develop efficiencies and enhance customer service.
  • Excellent verbal and written communication skills.
  • Strong supervisory and leadership skills.


Velocity Vehicle Group is an equal opportunity employer. Velocity Vehicle Group prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

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