General Manager I / Assistant Deputy Director (HCA/MAD #8287)

$39.35 - $62.96 Hourly

$81,843 - $130,948 Annually

This position is a Pay Band 90

Posting Details

This job posting will be used to conduct ongoing recruitment and may close at any time. Applicant lists may be screened more than once.

This job posting may be used to fill multiple vacancies.

Our Vision

• Every New Mexican has access to affordable health care coverage through a coordinated and seamless health care system.

Our Mission

• We ensure that New Mexicans attain their highest level of health by providing whole-person, cost-effective, accessible, and high-quality health care and safety-net services.

Our Goals

• Leverage purchasing power and partnerships to create innovative policies and models of comprehensive health care coverage that improve the health and well-being of New Mexicans and the workforce.
• Achieve health equity by addressing poverty, discrimination, and lack of resources, building a New Mexico where everyone thrives.
• Implement innovative technology and data-driven decision-making to provide unparalleled, convenient access to services and information.
• Build the best team in state government by supporting employees' continuous growth and wellness.

Why does the job exist?

The Gen I / Assistant Deputy Director will:

• Provide leadership in the strategic management and operational oversight governing Medicaid services within New Mexico Health Care Authority (HCA);
• Provide direct support to Medicaid's Senior Deputy Director to ensure that the state's Medicaid program operates efficiently, complies with state and federal regulations, aligns with legislative and stakeholder priorities, as well as supervision and leadership of key division bureaus and sections.

How does it get done?

The Gen I / Assistant Deputy Director is responsible for:

• Overseeing multiple Medical Assistance Division (MAD) bureaus and units ensuring effective Medicaid program management;
• Providing regulatory and policy oversight to align Medicaid operations with federal and state requirements;
• Managing strategic initiatives that enhance Medicaid services and operational efficiencies;
• Negotiating and overseeing contracts with Managed Care Organizations (MCOs) and other Medicaid partners;
• Interfacing with state government, legislators, and executive leadership to support Medicaid policy development and implementation;
• Supervising multiple MAD Bureaus and units, including but not limited to the Federal Relations Unit, Long-Term Services and Supports Bureau, Managed Care Oversight Bureau, and Compliance Unit;
• Providing direct support and coverage to Medicaid's Senior Deputy Director.

Who are the customers?

• New Mexico residents eligible for Medicaid;
• Internal staff and HCA leadership;
• State agencies, legislators, and policymakers who shape healthcare policy;
• Healthcare providers and community stakeholders.

Ideal Candidate

The ideal candidate has:

• Extensive experience in Medicaid, leadership, supervision, training and mentoring staff;
• Experience with Medicaid, managed care contracting, state healthcare regulations, and inter-agency coordination;
• Knowledge of state or federal government processes, legislative frameworks, and regulatory structures;
• Experience with healthcare policy implementation or public health, and strategic planning;
• Ability to collaborate with legislators, executive leadership, and state agencies to advance policy initiatives;
• Strong leadership, strategic planning, supervisory experience and operational management skills.

Minimum Qualification

A Master's degree in any field of study from an accredited college or university and eight (8) years of professional level experience with a strategic impact directly related to the purpose of the position defined by the agency at the time of recruitment. Any combination of education from an accredited college or university and/or direct experience in this occupation totaling fourteen (14) years may substitute for the required education and experience. A hiring agency will designate a portion of the required experience to include management and/or specialized experience. Any required licensure, certification or registration shall be defined at the time of recruitment and will be in addition to the above requirements.

Employment Requirements

Must possess and maintain valid drivers license.

Working Conditions

Work is performed in an office setting with exposure to Visual/Video Display Terminal (VDT) and extensive personal computer and phone usage. Some sitting, standing, bending and reaching may be required.

Supplemental Information

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Agency Contact Information: Jolene Jaffa, (505) 690-9920. Email

For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.

Bargaining Unit Position

This position is not covered by a collective bargaining agreement.