General Manager

Be Creative...with Creative Dining Services!

Creative Dining Services is growing and currently seeking a General Manager Denso North American Headquarters Southfield, MI!

This top-of-account GM position is a Hybrid Chef Manager position in that there will be an Executive Chef as a direct report to the GM. The GM manages the dining services operations and steadfastly works to ensure that the expectations of the client are met and/or exceeded while responding to market trends and customer demands. As the department leader, ensures that the team works professionally together while producing desired outcomes in a fiscally responsible manner. As part of the daily duties for this position, approximately 70% of time will be delegated to culinary production duties and 30% to administrative duties. This person must have a passion for culinary excellence, innovation, team leadership and strong client relationship building. Must be highly proficient with Microsoft Teams, Excel, PowerPoint, Word, menu recipe databases, and both verbal and written communication skills. Must have proven track record of success in either business and industry and/or college and university contract food service. Standard schedule is Monday through Friday 6:00 a.m. to 4:00 p.m. with occasional evenings for special events.

Essential Functions/Responsibilities

• Through effective planning and organization ensures high levels of customer satisfaction on a consistent basis, that positive public relations are attained; account retention is assured.
• Attains unit operating budgets through a system of planning and control procedures; participates in budget and forecast process with the Creative Dining Services Operations Director, providing accurate data by which effective budgets can be prepared; responsible for accurate and timely completion of all recording and reporting activities.
• Trains and develops employees to ensure maximum productivity is attained and morale is at a high level. Develops and maintains systems to measure and evaluate personnel which are in compliance with company policies and procedures and the law. Monitors all phases of the employment process, wage structure, and benefit program.
• Implements and maintains standards of quality in all areas of the food service operation.
• Assists the Creative Dining Services Operations Director in planning and analysis of all merchandising and marketing programs and ensures that compliance with such programs is attained.
• Responsible for compliance with all company policies, procedures, standards and programs. Conducts an on-going analysis of the account operations, recommending operational changes to the Operations Director as required.
• Ensures that all areas of the food service operation are in compliance with the C.L.E.A.N.Works! program, Federal, State and Local health codes, and overall quality assurance.
• Ensures that all company and account purchasing policies and procedures are followed; that through correct menu planning, receiving and storage, maximum utilization of company resources is attained, and that quality specifications and sustainability efforts are adhered to.

The Ideal Candidate Will Have:

• Bachelor's degree in Management, Hospitality, or similar field preferred, with a minimum of 1 year of managerial experience.
• In lieu of a Bachelor's degree, a minimum of 5 years of successful managerial experience.
• ServSafe Certification

We Offer:

• Competitive pay
• Medical insurance
• Dental insurance
• Vision insurance
• Bonus opportunities
• 401(k) with a company match
• Paid time off
• And much, much more!

Why Creative Dining Services?
Creative Dining Services partners with college, universities, Fortune 100 companies, full-service senior living communities, conference centers and K-12 schools and camps to provide a different kind of hospitality and facility management services experience - one that's fun, innovative, and focused on your community. Why? Because that's how it should be.

Creative Dining Services is an Equal Opportunity Employer.