General Manager

Are you ready to take the helm of a dynamic operation and lead a team to new heights? We are seeking a visionary leader who can steer our multiple locations towards unprecedented growth and operational excellence. This is your chance to make a significant impact in a thriving industry, leveraging your expertise to enhance our business and customer satisfaction.

Core Responsibilities

• Oversee and enhance the financial health and sales performance of each branch, ensuring optimal resource allocation for growth and profitability. Analyze monthly reports to identify and seize opportunities for improvement.
• Design and implement innovative sales strategies and promotions that align with customer needs and company financial targets. Track and assess the effectiveness of these initiatives.
• Lead and inspire store managers to achieve and surpass store objectives, fostering a motivated and high-performing workforce. Provide strategic guidance to resolve operational or personnel challenges.
• Guide store managers in optimizing labor efficiency, conflict resolution, performance management, and training, ensuring a skilled and capable team.
• Build and nurture strong industry relationships to uphold our reputation for reliability, quality, and customer focus.
• Collaborate with store managers to initiate short-term actions that boost productivity, sales, and customer service, while crafting long-term strategic plans for future growth and adaptability.
• Manage distribution, transportation, installation, and store operations, prioritizing efficiency, customer satisfaction, safety, and compliance with regulations.
• Review operational reports to propose enhancements in efficiency and cost-effectiveness, implementing necessary changes based on data analysis.
• Ensure robust inventory management, working with store managers to maintain accurate records and resolve discrepancies. Collaborate with purchasing to align inventory with sales trends and forecasts.
• Develop and maintain a security protocol to safeguard company assets, conducting thorough investigations into any incidents and ensuring facilities remain secure and well-maintained.

Qualifications & Skills

• Bachelor's degree in a relevant business discipline or equivalent professional experience.
• A minimum of five years of progressive experience in sales and operational roles, with a proven track record in managing profit and loss.
• In-depth knowledge of the housing industry and customer engagement strategies, with a preference for experience in manufactured housing.
• Expertise in business planning and cultivating strong customer relationships.
• Experience managing complex product lines and diverse clientele.
• Proven leadership skills in managing multiple facilities and direct reports.
• Exceptional customer service, organizational, interpersonal, and communication abilities.
• Strong analytical and problem-solving skills, with the capacity to make informed decisions and manage conflicts effectively.
• Familiarity with distribution and transportation operations, including the regulatory landscape.
• Proficiency in Microsoft Word, Excel, and Outlook, with experience using ERP systems.
• A commitment to operating with integrity, strong values, and ethical principles.
• Team-oriented with the ability to lead and motivate others to achieve results while maintaining positive relationships.
• Adaptable and resilient in the face of business changes, maintaining a positive outlook.
• Willingness to travel frequently to maintain a strong presence across all locations.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.