General Manager
Apply NowCompany: Five Star Parks and Attractions
Location: North Richland Hills, TX 76180
Description:
Company Overview:
Five Star Parks & Attractions, a trailblazer in the amusement and hospitality industry, is more than an industry leader; it's a dynamic workplace where joy and excellence converge. Actively involved in creating vibrant amusement park locations, we are the force behind superior entertainment experiences and lasting success. With a proud portfolio of unparalleled FEC brands, we ensure unforgettable moments at every location. Our commitment to safety, trust, and pride in our work creates a warm and inclusive environment where guests are treated like friends. At Five Star Parks & Attractions, we embrace empathy, acknowledge possibilities for all, and celebrate the unique payoff for each individual guest. Join us in a workplace that's not only safe & secure but also FUN, where every day is a joyful adventure.
Job Summary:
Five Star Parks & Attractions creates an exciting career for passionate individuals to share in bringing entertainment and fun to our guests! Our vision is to create a safe and fun space for families of all ages to have the best in modern entertainment. We are looking for a General Manager to oversee all staff, budgets, and operations of the local business unit. General Manager responsibilities include formulating overall strategy, managing people, and enforcing policies. To be successful in this role, you should be a thoughtful leader and a confident decision-maker, helping our people develop and be productive, while ensuring our profits are maximized.
This is a great opportunity to open and manage one of our newest Malibu Jacks parks!
Accountabilities:
Supervise staff of anywhere from 120-140+
Design strategy and set goals for growth
Oversee recruitment and training of new employees
Prepare regular reports to corporate management (i.e. receipts, payouts, P&L, etc)
Oversee day-to-day operations
Provide solutions to issues (e.g. profit decline, employee conflicts, loss of business to competitors)
Principles Duties and Responsibilities:
Work with Recruiter to schedule and conduct candidate interviews and orientations
Oversee training of employees at your location
Train and communicate with Shift Manager positions on a daily basis
Be familiar with our Embed swiper system and Centeredge POS system
Handle escalated customer complaints, issues, or questions as needed
Keep employees informed on culture, standards, and any updates such as sales specials or new job opportunities
Communicate daily with team members
Maintain a safety-focused attitude at all times
On call for special projects or holidays
Skills/Competencies Required:
Strong teamwork ethic and attitude
Attention to detail
Passion for their work
Time management and a sense of urgency
Leadership skills
Meticulous attention to detail
Education, Qualifications, and Experience:
Must be at least 21 years of age
Bachelor's degree in business management preferred or relevant experience
Must have at least five years of management or supervisory experience
Must be able to work weekends and holidays
Must be able to work up to 45 hours per week, availability to work weekends
Able to stand for long periods of time
Able to lift 39lbs unaided
Valid driver's license required
Authorized to work in the United States
Five Star Park & Attractions is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.
We actively promote diversity and inclusion within our workplace and encourage candidates of all backgrounds to apply.
Job Type: Full-time
Benefits:
Experience level:
Five Star Parks & Attractions, a trailblazer in the amusement and hospitality industry, is more than an industry leader; it's a dynamic workplace where joy and excellence converge. Actively involved in creating vibrant amusement park locations, we are the force behind superior entertainment experiences and lasting success. With a proud portfolio of unparalleled FEC brands, we ensure unforgettable moments at every location. Our commitment to safety, trust, and pride in our work creates a warm and inclusive environment where guests are treated like friends. At Five Star Parks & Attractions, we embrace empathy, acknowledge possibilities for all, and celebrate the unique payoff for each individual guest. Join us in a workplace that's not only safe & secure but also FUN, where every day is a joyful adventure.
Job Summary:
Five Star Parks & Attractions creates an exciting career for passionate individuals to share in bringing entertainment and fun to our guests! Our vision is to create a safe and fun space for families of all ages to have the best in modern entertainment. We are looking for a General Manager to oversee all staff, budgets, and operations of the local business unit. General Manager responsibilities include formulating overall strategy, managing people, and enforcing policies. To be successful in this role, you should be a thoughtful leader and a confident decision-maker, helping our people develop and be productive, while ensuring our profits are maximized.
This is a great opportunity to open and manage one of our newest Malibu Jacks parks!
Accountabilities:
Supervise staff of anywhere from 120-140+
Design strategy and set goals for growth
Oversee recruitment and training of new employees
Prepare regular reports to corporate management (i.e. receipts, payouts, P&L, etc)
Oversee day-to-day operations
Provide solutions to issues (e.g. profit decline, employee conflicts, loss of business to competitors)
Principles Duties and Responsibilities:
Work with Recruiter to schedule and conduct candidate interviews and orientations
Oversee training of employees at your location
Train and communicate with Shift Manager positions on a daily basis
Be familiar with our Embed swiper system and Centeredge POS system
Handle escalated customer complaints, issues, or questions as needed
Keep employees informed on culture, standards, and any updates such as sales specials or new job opportunities
Communicate daily with team members
Maintain a safety-focused attitude at all times
On call for special projects or holidays
Skills/Competencies Required:
Strong teamwork ethic and attitude
Attention to detail
Passion for their work
Time management and a sense of urgency
Leadership skills
Meticulous attention to detail
Education, Qualifications, and Experience:
Must be at least 21 years of age
Bachelor's degree in business management preferred or relevant experience
Must have at least five years of management or supervisory experience
Must be able to work weekends and holidays
Must be able to work up to 45 hours per week, availability to work weekends
Able to stand for long periods of time
Able to lift 39lbs unaided
Valid driver's license required
Authorized to work in the United States
Five Star Park & Attractions is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.
We actively promote diversity and inclusion within our workplace and encourage candidates of all backgrounds to apply.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Experience level:
- 7 years