General Manager
Apply NowCompany: HHM Hotels
Location: New York, NY 10025
Description:
Description
Opportunity: General Manager
Lead and manage hotel operations to maximize profits and achieve the highest level of guest satisfaction. This role requires a results-driven leader with a passion for exceptional guest experiences, team development, and operational excellence.
Your Growth Path
Area General Manager - Regional Director of Operations - Vice President of Operations
Responsibilities
Leadership
Lead, inspire, and mentor a diverse team, cultivating a culture of collaboration, innovation, and accountability.
Set clear expectations and provide the guidance necessary to achieve exceptional performance.
Guest Experience
Ensure the highest level of guest satisfaction by overseeing the implementation of service standards, personalized experiences, and swift resolution of any issues.
Continuously seek opportunities to enhance guest interactions and exceed expectations.
Financial Performance
Develop and execute strategies to maximize revenue, optimize expenses, and achieve budgetary goals.
Monitor financial performance through regular analysis and implement corrective actions as needed.
Operational Excellence
Maintain a seamless and efficient operation by overseeing all aspects of the hotel, including front office, housekeeping, and maintenance.
Implement best practices to uphold quality and safety standards.
Follow sustainability guidelines and practices related to the HHM Hotels EarthView program.
Employee Development
Foster a culture of continuous learning and professional development, empowering team members to excel in their roles and advance within the organization.
Qualifications
Associate or Bachelor's Degree in Business, Hospitality or a related field.
Previous hotel management experience required.
3-6 years experience required.
Opportunity: General Manager
Lead and manage hotel operations to maximize profits and achieve the highest level of guest satisfaction. This role requires a results-driven leader with a passion for exceptional guest experiences, team development, and operational excellence.
Your Growth Path
Area General Manager - Regional Director of Operations - Vice President of Operations
Responsibilities
Leadership
Lead, inspire, and mentor a diverse team, cultivating a culture of collaboration, innovation, and accountability.
Set clear expectations and provide the guidance necessary to achieve exceptional performance.
Guest Experience
Ensure the highest level of guest satisfaction by overseeing the implementation of service standards, personalized experiences, and swift resolution of any issues.
Continuously seek opportunities to enhance guest interactions and exceed expectations.
Financial Performance
Develop and execute strategies to maximize revenue, optimize expenses, and achieve budgetary goals.
Monitor financial performance through regular analysis and implement corrective actions as needed.
Operational Excellence
Maintain a seamless and efficient operation by overseeing all aspects of the hotel, including front office, housekeeping, and maintenance.
Implement best practices to uphold quality and safety standards.
Follow sustainability guidelines and practices related to the HHM Hotels EarthView program.
Employee Development
Foster a culture of continuous learning and professional development, empowering team members to excel in their roles and advance within the organization.
Qualifications
Associate or Bachelor's Degree in Business, Hospitality or a related field.
Previous hotel management experience required.
3-6 years experience required.