General Manager

Salary: $160,000.00 - $175,000.00 Annually
Location : El Dorado Hills Community Services District - El Dorado Hills, CA
Job Type: Regular Full-Time
Job Number: 2025-00015
Department: Administration
Opening Date: 04/16/2025
Closing Date: Continuous

Description

DEFINITION
Under policy direction from the Board of Directors (Board), plans, organizes, coordinates, and administers through management staff, all District activities, including administration, recreation, parks, and covenants, conditions, & restrictions (CC&R) enforcement and design review; provides day-to-day leadership for the District; coordinates District business with various programs, officials, and outside agencies; provides a variety of other responsible and complex administrative support to the Board of Directors and Department Directors; and performs related duties as required.
SUPERVISION RECEIVED AND EXERCISED
Receives policy direction from the Board of Directors. Exercises general direction or direction over management, professional, technical, and clerical staff, either directly or through subordinate levels of supervision.
CLASS CHARACTERISTICS
This is a single position executive level classification with full responsibility for policy development, program planning, fiscal management, administration, and operation of all District functions, programs, and activities. The incumbent is responsible for accomplishing the District's goals and objectives and for ensuring that the citizens are provided with desired and mandated services in an effective and cost-efficient manner. This class is distinguished from the next lower class of Assistant General manager by having overall responsibility of District operations.

The General Manager is an "at-will" classification and serves at the pleasure of the Board of Directors.
About the Position

• Oversees all District activities, including administration, recreation, parks, CC&R enforcement, and design review; provides day-to-day leadership for the District.
• Directs and coordinates the development and implementation of goals, objectives, and programs for the Board and the District; develops administrative policies, procedures, and work standards to ensure that the goals and objectives are met, and that programs provide services in an effective, efficient, and economical manner.
• Oversees the preparation and administration of the District budget; prepares and submits reports of finances and administrative activities to the Board; keeps the Board advised of financial conditions, program process, and present and future needs of the District; determines and approves all District expenditures; approves annual budget proposal for Board review; reviews periodic finance reports to manage fiscal operations.
• Coordinates District business with various programs, officials, and outside agencies; provides a variety of other responsible and complex administrative support to the Board; recommends District policy for adoption by the Board; develops administrative regulations and procedures necessary for policy implementation; oversees contract administration for the District.
• Reviews and approves department proposals for major programs and projects or approves programs for review and approval by the Board.
• Prepares Board and Committee agendas and reports; serves as staff support to Board appointed committees; serves on in-house committees for major projects and planning efforts; conducts general staff and management meetings; attends and participates in all Board meetings.
• Reviews and evaluates program service delivery methods and systems within the District, including administrative and support systems and internal relationships; identifies opportunities for improvement and implements changes to standard operation procedures to enhance services.
• Coordinates the preparation of the agenda for the Board; addresses the Board on behalf of District staff; represents the Board to employees, community groups, individual members of the public and other governmental agencies; responds to the most difficult complaints and requests for information.
• Recruits, hires, trains, and supervises all senior management staff; approves the appointment of all employees to District employment; evaluates the performance of department heads and takes appropriate disciplinary actions; reviews and authorizes disciplinary actions, including terminations for all employees recommended by department heads; serves as chief negotiator for collective bargaining; oversees all District personnel policies and procedures.
• Provides for the investigation and resolution of complaints regarding the administration of services provided by the District.
• Reviews and approves material for the District's monthly community newsletter; writes occasional articles; serves as a spokesperson for the District to media.
• Attends and participates in professional and community meetings as necessary; establishes and maintains customer service orientation within the District organization.
• Monitors changes in laws, regulations, and technology that may affect District operations; implements policy and procedural changes as required.
• Establishes positive working relationships with representatives of community organizations, state/local agencies and associations, District management, District staff, and the public.
• Responds to the most complex, difficult, and sensitive public inquiries and complaints and assists with resolutions and alternative recommendations.
• Performs related duties as required.

Typical Qualifications

EDUCATION AND EXPERIENCE
Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

Possession of a bachelor's degree from a regionally accredited college or university with major coursework in public or business administration, park and recreation administration/management, or a related field;
AND

Five (5) years of increasingly responsible administrative or management experience in parks and recreation or community services programs with at least three (3) years of management or supervisory experience.

A master's degree in business, public administration, finance, or a closely related field is highly desirable.

Licenses and Certifications:

• Possession of, or ability to obtain and maintain, a valid class C California Driver's license.

Knowledge of:

• Administrative principles and practices, including goal setting, program development, implementation, and evaluation.
• Principles, practices, and procedures of public administration in a special district setting.
• Functions, authority, responsibilities, and limitations of an elected Board.
• Applicable federal, state, and local laws, rules, regulations, ordinances, and organizational policies and procedures including the California Environmental Quality Act (CEQA), the National Environmental Policy Act (NEPA) and laws affecting planning, zoning, and land development.
• Current social, political, and economic trends, and operating characteristics of community services districts.
• Principles, practices, methods, and procedures of special district budget development, administration, and accountability; fiscal and personnel management; public funding; and contract administration.
• Techniques for effectively representing the District in contacts with government agencies, community groups, and various business, professional, regulatory, and legislative organizations.
• Principles and techniques for working with groups and fostering effective team interaction to ensure work is conducted smoothly.
• Principles and practices of employee supervision, including work planning, assignment review and evaluation, discipline, training, and motivation.
• The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
• Computers and software programs (e.g., Microsoft software) to conduct, compile and/or generate documentation.

Ability to:

• Plan, administer, coordinate, review, and evaluate the functions, activities, and staff of the District.
• Work cooperatively with, provide highly complex and responsible staff support to, and implement the policies of the Board of Directors.
• Provide effective leadership and coordinate the activities of the District.
• Develop, implement, and administer District-wide goals, objectives, policies, procedures, work standards, internal controls, and methods for evaluating achievement and performance levels.
• Oversee all District financial activities, including administering investments, the development of the District's annual budget, and the control of all expenditures and purchases.
• Conduct effective negotiations and effectively represent the District in meetings with governmental agencies, community groups, and various business, professional, educational, regulatory, and legislative organizations, and the media.
• Interpret, apply, explain, and ensure compliance with applicable federal, state, and local laws, rules, regulations, ordinances, policies, and procedures.
• Analyze complex problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals.
• Direct the preparation of and prepare, verify, analyze, and reconcile clear and concise reports, records, correspondence, policies, procedures, and other written material.
• Serve effectively as the administrative agent of the District's Board; represent the District's Board to the general public and representatives of other agencies.
• Select and supervise staff, provide training and development opportunities, ensure work is performed effectively, and evaluate performance in an objective and positive manner.
• Independently organize and prioritize a variety of projects and multiple tasks in an effective and timely manner.
• Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
• Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.
• Effectively use computer systems, software applications, and modern business equipment to perform a variety of work tasks.

Supplemental Information

PHYSICAL DEMANDS
Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. This is primarily a sedentary office classification although standing in work areas and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 25 pounds.

Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodation.

ENVIRONMENTAL ELEMENTS
Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.

WORKING CONDITIONS
Employees may be required to work evenings, weekends, and holidays, as well as participate in afterhours on-call assignments.

Candidates with a disability who may require special assistance in any phase of the application or testing process should advise the Human Resources Department upon submittal of the application. Documentation of the need for an accommodation must accompany the request. El Dorado Hills Community Services District is an Equal Opportunity Employer (EOE).

Prior to hire, candidates will be required to successfully complete a pre-employment process, including employment verification, drug testing, and a Department of Justice (DOJ) fingerprint check. A conviction history will not necessarily disqualify an applicant from appointment; however, failure to disclose a conviction will result in disqualification or termination.

NOTE: The provisions contained in this bulletin may be modified or revoked without notice.
The El Dorado Hills Community Services District offers a variety of benefits including:

• Participation in retirement system
• Cafeteria allowance to offset the cost of medical, dental, and vision premiums
• Section 125 Flexible Spending Account
• Leave benefits, including vacation leave, sick leave and holidays
• Employee Assistance Program (EAP)

01

Do you possess a bachelor's degree or higher from a regionally accredited college or university with major coursework in public or business administration, park and recreation administration/management, or a related field?

• Yes, I have a bachelor's degree or higher with major coursework in public or business administration.
• Yes, I have a bachelor's degree or higher with major coursework in park and recreation administration/management.
• Yes, I have a bachelor's degree or higher in a related field.
• Yes, I have a bachelor's degree or higher, but not in any of the above-mentioned fields.
• No, I do not have a bachelor's degree or higher.

02

Please describe your increasingly responsible administrative or management experience in parks and recreation or community services programs. Do not refer to your resume for your response. If you do not have this experience, please type N/A
03

Please describe a professional community project or initiative you led. In your response, include the type of project, your responsibilities, and the outcome. If you do not have experience, in this area, please type N/A.
Required Question