Genesis Sales Associate and Product Specialist
Apply NowCompany: Genesis of Cherry Hill
Location: Marlton, NJ 08053
Description:
Genesis of Cherry Hill is a premium automotive dealership and service center, located in a luxurious new standalone facility on Route 73 in Marlton. Genesis of Cherry Hill is the #1 volume Genesis retailer in the nation, and is a reigning Circle of Prestige winner, a title awarded to a select few dealers every year for excellence in Sales, Service, guest experience, and overall satisfaction. The Genesis brand promises their guests a VIP and personalized experience throughout Sales and Ownership.
Genesis of Cherry Hill is seeking talented individuals passionate about their work and those whom we can invest in. We're cultivating a strong employee team to fuel our growing business, and a team that we intend to develop multiple career paths for inside of our organization. Qualified candidates will possess exemplary interpersonal skills, selling and closing ability, and have a professional demeanor, plus a confident and well-mannered personality. Automotive, luxury retail, or hospitality experience is preferred, but not necessary for the right person. This position requires a great level of attention to detail and personalization along with the ability to provide the highest level of customer service and guest experience. A clean driving record is required.
QUALIFICATIONS
Professional appearance and excellent communication skills
Strong desire to assist guests and provide first class service and experience
Outgoing with a friendly personality, especially while handling objections
Must have exceptional customer service and strong communication (verbal and written) skills in order to work most effectively with customers on the phone or email communications
Exemplary customer service skills
Strong sales and/or customer service track record
Understanding of CRM tool
Persistent, competitive, and have an excellent work ethic
Must have a current driver's license and an acceptable motor vehicle abstract
JOB RESPONSIBILITIES
Oversee and execute guest Sales appointments, facilitate test drives, present the brand, the vehicles, our dealership, and client ownership experience to guests
Engage with clients by asking questions and listening to their responses; assist clients in finding a vehicle that meets their wants and needs
Consistently follow up to ensure prospects are sufficiently informed of our inventory, services and current offers
Manage and respond to CRM correspondence in a timely fashion, follow-up is imperative
Demonstrate working knowledge of leasing and financing
Stay current on all product knowledge and training; become product and technology experts
Focus on the customer's needs to enhance the dealership, brand, and your personal value
Maintain appearance and cleanliness of store showroom and vehicle lot
Hit monthly sales objectives as defined by management
Maintain CSI score above average set by manufacturer
WE OFFER
Compensation plan that includes a weekly salary of $750, plus commission, plus monthly bonuses, with the opportunity to earn $100,000+ annually
Workplace training and development, plus quarterly Genesis training
Our "market pricing" approach eliminates the traditional "intense negotiation" of automotive retail
Choice of three health insurance plans; you choose the plan best for you and your family
Dental plan
Vision and eyeglass plan
Company paid life insurance
Optional voluntary benefit menu including disability insurance, legal services, group term life insurance, critical illness insurance and more
401(k) retirement plan with company match
Paid vacation up to 4 weeks
Opportunity for growth and advancement
Genesis is a global automotive brand that delivers the highest standards of performance, design, technology, safety, and innovation while looking towards a more sustainable future. With the success and rapid expansion of the brand, and a growing range of award-winning models - including G70, G80, and G90 sedans, along with GV70, GV80, and GV80 Coupe SUVs, as well as innovative technologically advanced Electrified G80, GV60 and Electrified GV70 - we are looking to expand our staff immediately.
Genesis of Cherry Hill is seeking talented individuals passionate about their work and those whom we can invest in. We're cultivating a strong employee team to fuel our growing business, and a team that we intend to develop multiple career paths for inside of our organization. Qualified candidates will possess exemplary interpersonal skills, selling and closing ability, and have a professional demeanor, plus a confident and well-mannered personality. Automotive, luxury retail, or hospitality experience is preferred, but not necessary for the right person. This position requires a great level of attention to detail and personalization along with the ability to provide the highest level of customer service and guest experience. A clean driving record is required.
QUALIFICATIONS
Professional appearance and excellent communication skills
Strong desire to assist guests and provide first class service and experience
Outgoing with a friendly personality, especially while handling objections
Must have exceptional customer service and strong communication (verbal and written) skills in order to work most effectively with customers on the phone or email communications
Exemplary customer service skills
Strong sales and/or customer service track record
Understanding of CRM tool
Persistent, competitive, and have an excellent work ethic
Must have a current driver's license and an acceptable motor vehicle abstract
JOB RESPONSIBILITIES
Oversee and execute guest Sales appointments, facilitate test drives, present the brand, the vehicles, our dealership, and client ownership experience to guests
Engage with clients by asking questions and listening to their responses; assist clients in finding a vehicle that meets their wants and needs
Consistently follow up to ensure prospects are sufficiently informed of our inventory, services and current offers
Manage and respond to CRM correspondence in a timely fashion, follow-up is imperative
Demonstrate working knowledge of leasing and financing
Stay current on all product knowledge and training; become product and technology experts
Focus on the customer's needs to enhance the dealership, brand, and your personal value
Maintain appearance and cleanliness of store showroom and vehicle lot
Hit monthly sales objectives as defined by management
Maintain CSI score above average set by manufacturer
WE OFFER
Compensation plan that includes a weekly salary of $750, plus commission, plus monthly bonuses, with the opportunity to earn $100,000+ annually
Workplace training and development, plus quarterly Genesis training
Our "market pricing" approach eliminates the traditional "intense negotiation" of automotive retail
Choice of three health insurance plans; you choose the plan best for you and your family
Dental plan
Vision and eyeglass plan
Company paid life insurance
Optional voluntary benefit menu including disability insurance, legal services, group term life insurance, critical illness insurance and more
401(k) retirement plan with company match
Paid vacation up to 4 weeks
Opportunity for growth and advancement
Genesis is a global automotive brand that delivers the highest standards of performance, design, technology, safety, and innovation while looking towards a more sustainable future. With the success and rapid expansion of the brand, and a growing range of award-winning models - including G70, G80, and G90 sedans, along with GV70, GV80, and GV80 Coupe SUVs, as well as innovative technologically advanced Electrified G80, GV60 and Electrified GV70 - we are looking to expand our staff immediately.