Global Technology Solutions Engineer

THE ROLE

We are looking for a Global Technology Solutions Engineer to join our team.

The Global Technology Solutions Engineer plays a critical role in building, supporting, and executing RMS's digital and metrology-driven initiatives. From digital job pack creation and 3D modeling to field support and project execution, this is a hands-on engineering role for someone who thrives in a multi-disciplinary, fast-paced environment. The ideal candidate will collaborate across field service, metrology, design, sales, and external partners to develop and deliver technology-centric solutions for turnaround execution.

WHY JOIN RMS INC.

Be part of a dynamic team modernizing industrial services through digital innovation. Own projects from concept to execution and see the impact of your work. Collaborate across disciplines in a fast-paced and highly technical environment.

SKILLS REQUIRED

ORGANIZATIONAL - Leadership & Organization

• Ability to be self-motivated and work alone.
• Ability to organize and manage multiple deadlines and priorities.
• Ability to handle stressful situations in a calm-cool-collected manner.
• Display ownership and accountability for tasks and responsibilities.
• Adaptable to changing schedules.

INTERPERSONAL

• Excellent interpersonal and customer service skills
• Excellent verbal and written communication skills
• Ability to work within a team

MACHINING, QUALITY & INSPECTION

• Experience with RTC360 scanning or Polyworks software preferred.
• Familiarity with reverse engineering workflows and inspection tools preferred.
• Hands-on experience in field service or shop-based repair/inspection environments preferred.
• Exposure to automation, scripting, or digital workflow development experience preferred.

PRIMARY ROLE RESPONSIBILITIES

Digital Job Packs & Modeling

• Develop and deliver digital job packs including 3D models, fit sheets, and RTC360 scan environments.
• Work closely with RMS Design Team on the creation of 3D models.
• Review job packs with field service to ensure technical accuracy and execution readiness.
• Support MT (Metrology Technicians) with all digital assets required for inspection and reporting.
• Over time, learn to build in-house animations to support visualization of assembly and inspection procedures.

Nameplate & Component Scanning

• Implement nameplate/component scanning processes for all incoming equipment.
• Evaluate cost-benefit and develop KPIs for engineering replacement parts to support customer needs for reduced cost and lead time.
• Collaborate with sales to align customer insights with RMS offerings and identify high-impact scanning opportunities.

Modeling Support & CAD

• Create 3D models and detailed drawings to support:
• Special tooling for field service
• Rotor stands and inspection mandrels
• Parts manufacturing and custom components
• Maintain drawing control via SolidWorks Vault or equivalent systems.

Project Management

• Own engineering project management for assigned tasks, particularly involving in-house manufacturing of components.
• Manage scope, timeline, and communication for digital/modeling deliverables related to turnaround jobs or custom hardware.

Turnaround (TA) Preparation & Execution

• Prepare procedures, fit sheets, and modeling deliverables for shop and field turnarounds.
• Support execution of TA activities both in the shop and field with modeling, documentation, and technical oversight.
• Collaborate with metrology and product engineers to resolve technical issues and optimize inspection workflows.

Strategic Metrology Integration

• Work with product engineers to expand use of metrology across different RMS product lines and equipment types.
• Identify opportunities to introduce metrology into equipment without dedicated product engineers (e.g., extruders, end cutters, etc.).
• Build relationships with external contacts to deepen equipment-specific knowledge and expand RMS's service scope.

ADDITIONAL RESPONSIBILITIES

The above list of activities is not all inclusive but a general representation of the requirements of an RMS Inc. Global Technology Solutions Engineer. This list is subject to change based on the needs of the company.

REQUIRED EXPERIENCE & QUALIFICATIONS

• 3+ years of experience in mechanical design, CAD modeling, or field engineering required.
• Desire to become proficient with 3D modeling software (SolidWorks or similar) required.
• Experience reading, creating, and managing engineering drawings required.
• Strong organizational and project management skills required.
• Ability to collaborate cross-functionally with field service, metrology, and external teams required.
• Experience with RTC360 scanning or Polyworks software preferred.
• Familiarity with reverse engineering workflows and inspection tools preferred.
• Hands-on experience in field service or shop-based repair/inspection environments preferred.
• Exposure to automation, scripting, or digital workflow development experience preferred.

REQUIRED EDUCATION

• Bachelor's degree in Mechanical Engineering, Manufacturing Engineering, or related field.

ADDITIONAL REQUIREMENTS

OTHER INFORMATION

• Travel time is expected to be 10-25%.
• This is a full-time position, with a minimum expectation of 40 hours per week. Additional hours, including evenings or weekends, may be required based on project needs.
• This position can be required to participate in the company random or customer specific drug and alcohol screening and background check.
• Ability to understand, read, write, and speak English proficiently.
• Ability and willingness to lift objects weighing up to 30 lbs., 50 lbs. with assistance.
• Ability to walk, climb, reach above head, and balance.
• Authorized to work in the United States.
• RMS Inc. may have government contracts that impose specific requirements on employees working on those projects. If an employee does not meet these requirements, they may be reassigned to a different location or be ineligible to work on certain assignments.

Work Environment:

• While performing the duties of this position, the employee may work/enter a shop with exposure to moving mechanical parts. While the work area may be described as generally clean, safe, and "not loud", there will be machining operations that generate moderate noise.

WHAT WE OFFER

• Competitive Pay
• Paid Time Off
• Medical / Dental / Vision
• 401k
• Employee Incentive Programs
• Employee Reimbursement Programs

Come Join Rotating Machinery Services Inc. and watch your Career go TURBO! Visit www.rotatingmachinery.com to learn more about who we are and what we do.

ABOUT RMS

Rotating Machinery Services (RMS Inc.) was established in 1998 with the vision to reinvent the concept of an aftermarket turbomachinery business. The goal was to provide turbomachinery operators with unparalleled service based on established relationships, solid engineering, and technical expertise-all backed by responsiveness in competitive prices and lead times. RMS' commitment to quality penetrates every aspect of the organization and in the guiding force for all decision making. With an equal blend of cutting-edge technology, engineering experience, and the work of skilled crafts people, RMS continuously delivers the best possible results to customers. RMS is a nimble organization with a collaborative culture of individuals who come to work every day with a desire to improve upon their craft and further the rotating machinery industry.

RMS Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.