Goldfinch Tavern Restaurant General Manager

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Company: Four Seasons Hotels Limited

Location: Seattle, WA 98115

Description:

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:
Sleek urban retreat in the Pacific Northwest. Surrounded by snow-capped mountain peaks, deep-blue waters and swaths of evergreen forests, Seattle is as wild as it is trendy. Our Hotel puts you in the heart of the city's downtown, with the Seattle Art Museum on one side, iconic Pike Place Market on another and the waters of Elliott Bay gleaming to the west. Wake to a fresh cup of coffee delivered straight to your room, then head out to explore eclectic neighbourhoods and craft breweries, or spend the day hiking up nearby Mount Rainier or kayaking on Lake Union. Come nightfall, meet us at Goldfinch Tavern, an Ethan Stowell Restaurant, and let our chefs show you all the best local flavours of your new favourite city.

Goldfinch Tavern Restaurant General Manager - Full time

Four Seasons Hotel Seattle

Four Seasons Hotel Seattle is looking for a Restaurant General Manager at Goldfinch Tavern who shares our passion for excellence and is enthusiastic about creating the ultimate dining experience. The Restaurant General Manager is part of a dynamic team that provides award winning service to our restaurant and hotel guests. This position reports to the Director of Food and Beverage. U.S. work authorization is required for this position.

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Sleek urban retreat in the Pacific Northwest. Surrounded by snow-capped mountain peaks, deep-blue waters and swaths of evergreen forests, Seattle is as wild as it is trendy. Our Hotel puts you in the heart of the city's downtown, with the Seattle Art Museum on one side, iconic Pike Place Market on another and the waters of Elliott Bay gleaming to the west. Wake to a fresh cup of coffee delivered straight to your room, then head out to explore eclectic neighbourhoods and craft breweries, or spend the day hiking up nearby Mount Rainier or kayaking on Lake Union. Come nightfall, meet us at Goldfinch Tavern, an Ethan Stowell Restaurant, and let our chefs show you all the best local flavours of your new favourite city.

Key Elements of the Job

  • Select, train, evaluate, lead, motivate, coach, oversee, and discipline all employees in Goldfinch Tavern, to ensure that established cultural and core standards are met; daily responsibilities and planning for outlet operation.
  • Ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns, or special requests for guests, clients, residents and group contacts.


  • Describe and ensure the quality of all food items, ingredients, and preparation methods, as well as provide expert knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience for breakfast, lunch, or dinner.


  • Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control.


  • Attend regular operational meetings to ensure effective coordination and cooperation between departments.


  • Observe the physical condition of facilities and equipment in the restaurant and make recommendations for corrections and improvements as needed.


  • Comply with Four Seasons' Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.


  • Work harmoniously and professionally with co-workers and supervisors.


Preferred Qualifications and Skills

  • Bachelor's degree specializing in hotel/restaurant management


  • Two years of Restaurant General Manager leadership experience in a full service restaurant or luxury hotel environment


  • Experience in leading a team of people and developing management team


  • Knowledge of food & beverage service, cost control, labor control, maintenance, merchandising, and accounting.


  • Ability to operate computer equipment and other food & beverage computer systems, including MICROS, Microsoft Office, OpenTable and labor management and payroll systems


  • Positive attitude with a generous and uplifting team approach


  • Ability to proactively anticipate and prioritize the needs of the guest


  • Energetic and professional approach to his/her craft


What to Expect from Your Work Experience...You will

  • Be part of a cohesive team with a singular focus on creating the best possible guest experience


  • Have the ability to demonstrate your unique personality and service style while achieving the brand standards that make us Four Seasons


  • Be encouraged to demonstrate your professional passion


  • Have career growth opportunities both within Four Seasons Hotel Seattle and worldwide with our company


  • Receive a salary of $90K - $100K, bonus, and a comprehensive benefit plan


  • Get to experience other Four Seasons Hotels and Resorts through the complimentary room nights program


  • Receive a complimentary meal when at work in our employee cafeteria


Learn more about our property and what it is like to work at Four Seasons by visiting:

http://www.fourseasons.com/seattle

https://www.facebook.com/FourSeasonsHotelSeattle

https://www.twitter.com/FSSeattle

http://jobs.fourseasons.com

https://www.linkedin.com/company/four-seasons-hotels-and-resorts

https://www.facebook.com/FourSeasonsJobs

https://twitter.com/FourSeasonsJobs

We look forward to receiving your application!

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

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