GSOC Associate Manager

Security Operations Center (SOC) Supervisor is responsible for leading the Security Operations Center. They will support and implement the team's operational protocols, crisis management initiatives, and processes. They will help define and drive team performance metrics ensuring execution of operational excellence.
Serving their team of direct reports, when necessary, they will support monitoring, tracking, and coordinating response to all incidents in a fast-paced, agile environment. They assess, troubleshoot, and triage inbound emergency and routine calls for service.
Reporting to a Sr. Security Manager, this role will be based in Fremont, CA. The ideal candidate thrives in a fast-paced environment, has a bias for action, is trustworthy, and consistently demonstrates excellence in a customer focused security services environment.

Responsibilities

• Lead and manage SOC operational execution, strategy, training and team development
• Drive digital/business transformation by identifying and supporting adoption of new technologies and tools
• Develop and communicate meaningful metrics to enhance operational execution. Improve capability of threat analysis and reporting operations
• Establish and maintain a deep understanding of operational risks and drive the response process to minimize the impact of these risks
• Develop, implement, and periodically re-evaluate policies and procedures for the SOC
• Influence and improve upon existing processes through innovation and operational change
• Engage with cross-functional teams to evaluate program effectiveness and ability to meet stakeholder needs

Requirements

• 4-6+ years of experience leading teams in corporate security, emergency management, military, or law enforcement
• 2-4+ years experience inside an established security operations center or GSOC environment
• Working knowledge of camera analytics, alarms, and access control security systems and technology
• Working knowledge of access control security systems and technology
• Ability to manage stress and respond quickly to security, safety, and sensitive situations
• Availability to work evenings and weekends as needed

Compensation and Benefits
Benefits

Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

• Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction
• Family-building, fertility, adoption and surrogacy benefits
• Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
• Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
• 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
• Company paid Basic Life, AD&D, short-term and long-term disability insurance
• Employee Assistance Program
• Sick and Vacation time (Flex time for salary positions), and Paid Holidays
• Back-up childcare and parenting support resources
• Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
• Weight Loss and Tobacco Cessation Programs
• Tesla Babies program
• Commuter benefits
• Employee discounts and perks program
Expected Compensation$76,000 - $144,000/annual salary + cash and stock awards + benefitsPay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.