HCT&Cellular Therapy Fin Coord

Overview

The HCT and Cellular Therapy Quality Manager manages the quality assurance and process improvement activities of the Transplantation and Cellular Therapy (TCT) Program in partnership with the cross-market Novant Health TCT Quality Team. This position collaborates with supportive multidisciplinary teams and all aspects of TCT service lines including: apheresis, cell processing lab, providers, pharmacy, nursing, and inpatient/outpatient clinical units. Builds relationships with vendors and third-party entities. The Quality Manager leads program initiatives to achieve TCT Program and organizational objectives by coaching and mentoring team members to be more effective and to understand program methodology and workflows. This position is accountable to the TCT Team and its Quality Management Program.

The Quality Manager acts as accreditation manager to align program practice with the standards of the Foundation for the Accreditation of Cellular Therapy (FACT). The Quality Manager assumes responsibility to manage FACT accreditation readiness in all aspects of the TCT program. The Quality Manager readily assists the TCT Data Management team with Center for International Blood & Marrow Research (CIBMTR) reporting and auditing. Facilitates audits/inspections for FACT, CIBMTR, and Immune Effector Cell manufacturers. Takes ownership of accurately reporting program outcomes and quality indicators. Evaluates and analyzes the effectiveness of department services and quality improvement activities and initiate and/or provide oversight of new and ongoing programs/projects related to clinical and service process improvement ensuring compliance with internal as well as external regulatory reporting agencies and accrediting bodies.

The Quality Manager is responsible for surveying and monitoring program processes and outcomes to ensure patient safety and practice excellence. Provides oversight and recommendations in conjunction with the TCT Program leadership. The Quality Manager must possess and demonstrate effective application of risk assessment, leadership, relationship building, decision making, execution, and accountability. Come join a remarkable team where quality care meets quality service, in every dimension, every time.

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At Novant Health, one of our core values is diversity and inclusion. By engaging the strengths and talents of each team member, we ensure a strong organization capable of providing remarkable healthcare to our patients, families and communities. Therefore, we invite applicants from all group dynamics to apply to our exciting career opportunities.

Qualifications

• Education: 4 Year / Bachelors Degree, Heath-Related Field or Nursing, required.
• Experience: 2 years of experience in Quality Management, required.
• Licensure/Certification: RN or Certification in Quality, preferred.
• Additional Skills (required):
  • Ability to complete generic or department specific competencies.
  • Ability to work with management teams and physicians; demonstrate interpersonal skills and communication skills.
  • Able to work independently without close supervision.
  • Demonstration of high energy and flexibility to accommodate one program's interest in two locations.
  • Exceptional organizational and multitasking skills with attention to fine detail.
  • Excellent written and verbal communication skills
  • Desire to be vested in the culture and nuisances of the TCT Program.
  • Desire to learn and master basic fundamentals of TCT and be a lifelong learner of ongoing advancements and improvement in TCT practice.
  • Must maintain a cooperative and positive attitude.
• Additional Skills (preferred):
  • Knowledge of HCT and cellular therapy processes, including mobilization, apheresis, conditioning regimens, HCT/cellular product infusion, pre and post TCT patient care, chimeric antigen receptor T-cell (CAR T) therapies and complications, Center for International Blood & Marrow Research (CIBMTR) reporting, and standards of the Foundation for the Accreditation of Cellular Therapy (FACT) preferred.

Responsibilities

It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time.

• Our team members are part of an environment that fosters team work, team member engagement and community involvement.
• The successful team member has a commitment to leveraging diversity and inclusion in support of quality care.
• All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of "First Do No Harm".