Head Pickleball Professional
Apply NowCompany: Ocean Reef Club
Location: Key Largo, FL 33037
Description:
POSITION PURPOSE:
To work closely with Head Pro to oversee all aspects of the Ocean Reef Club's Pickleball operations. This position is responsible for creating, promoting, and implementing a dynamic and robust pickleball program for Club Members.
ESSENTIAL FUNCTIONS:
In addition to the following duties and responsibilities, other duties may be assigned.
Work with Head Pro to enhance the entire Ocean Reef Club Pickleball program. Implementing a premier program that includes, but is not limited to; daily and weekly programs, dynamic and progressive lessons, special events, tournaments, club-wide promotion, facility maintenance and presentation, and event promotion.
Creation of a robust program of events, that is attractive and engaging for all levels of Club Players.
The ability to compete at a top-tier level is imperative.
Support and knowledge of DUPR (pickeballs most accurate global rating system) is a requirement.
Must be comfortable referring a Pickleball match, knowledge of rules, and knowledge of scorecard keeping.
Effective on-court communication skills and playing abilities are required. The ability successfully improve the pickleball playing abilities of participants is imperative.
Provide the ability to assess players' strengths and weakness, and provide members with accurate rankings.
Maintain warm and inviting relationships with Club Members.
Maintain a supportive and symbiotic relationship with tennis pros, pro shop attendants, and court maintenance personnel.
Works closely with the other department team members such as Head Pickleball Pro, Head Tennis Pro, Director of Racquet Sports to design, develop, and maintain a pickleball program and operation that is in keeping with all other top-tier Ocean Reef Club offerings.
Provide Pickleball hits, lessons, and progressive training programs to members and guests.
Coordinates, promotes, and implements engaging events for ORC Members and invited guests.
Effective and ongoing communication with the Head Pickeball Pro and Director of Racquet Sports on matters relating to all departmental operations.
Prescribe and coordinate schedule to meet business demands.
Keep accurate records of all Pickleball operations and activities.
Responsible for working within budgetary guidelines in regards to scheduling, payroll, ordering of product, retail inventory and revenue.
Responsible for maintaining departmental and Club-wide member's satisfaction survey score goals (Medallia), specific to Pickleball operations.
Be able to make appropriate decisions when the Head Pickleball Pro is not available.
Assist the Head Pickleball Pro in creating revenue-generating and member service opportunities, with a constant aim on member satisfaction and participation.
Observe all situations and areas for safety.
This position must be able to deal with a discriminating clientele and provide outstanding customer service at all times.
Active demonstration and implementation of the ORC Promises and Club-wide service standards at all times.
Order and maintain supplies as needed, and arrange for equipment maintenance.
Complete a comprehensive knowledge of all emergency procedures.
Take ownership of the Pickleball facility, and assume total responsibility for the facility. A high standard of cleanliness and facility presentation at all times is expected. Conduct regular inspections of daily work areas, seeing that all is clean and orderly.
Responsible for the marketing and promotion of all programs and events organized in collaboration with the Head Pickleball Pro and Director of Racquet Sports.
OTHER:
Regular attendance in conformance with the standards, which may be established by Ocean Reef Club from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the club.
Vacation and personal time must be approved by the Director of Racquet Sports and must meet the needs of the Department.
Upon employment, all associates are required to fully comply with Ocean Reef Club rules and regulations for the safe and efficient operations of club facilities. Associates who violate Club rules and regulations will be subject to disciplinary action, up to and including termination of employment.
SUPPORTIVE FUNCITONS:
In addition to performance of the essential functions this position require a combination of the supportive functions deemed necessary by Executive Director of Sports and Amenities, Director of Racquet Sports, or Senior Club Management.
QUALIFICATIONS STANDARDS:
To perform this job successfully an individual must be able to perform each essential duty satisfactory. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Exceptionally strong Pickleball playing and teaching ability
Proven experience with communicating sound strategies of successful pickleball programming and operations
Strong interpersonal skills, creating a welcome environment for all levels of player
Strong organizational skills
EDUCATION AND/OR EXPERIENCE:
A minimum of 5 years playing and teaching experience is required, with Private Club experience preferred. Tournament Level participation is desired. USAP, PPA, or IPTPA affiliation required (Certification or Ambassador status preferred).
LANGUAGE:
Must be able to comprehend the English language in order to communicate with all Members, Guest and Associates.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sample physical requirements might include:
Must be able to carry up to 25 pounds.
Ability to stand and be active for long periods of time
Work in an outside environment
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sample work conditions might be:
Works in outside weather conditions
Noise level in the work environment is usually moderate
Job descriptions are not intended and should not be constructed to be exhaustive lists of all responsibilities, skill, efforts or working conditions associated with a job. While this job description is intended to be an accurate reflection of the requirements the job, management must reserve the right to add or remove duties from particular jobs when circumstances (e.g. emergencies, changes in workload, rush jobs or technological developments) dictate.
To work closely with Head Pro to oversee all aspects of the Ocean Reef Club's Pickleball operations. This position is responsible for creating, promoting, and implementing a dynamic and robust pickleball program for Club Members.
ESSENTIAL FUNCTIONS:
In addition to the following duties and responsibilities, other duties may be assigned.
Work with Head Pro to enhance the entire Ocean Reef Club Pickleball program. Implementing a premier program that includes, but is not limited to; daily and weekly programs, dynamic and progressive lessons, special events, tournaments, club-wide promotion, facility maintenance and presentation, and event promotion.
Creation of a robust program of events, that is attractive and engaging for all levels of Club Players.
The ability to compete at a top-tier level is imperative.
Support and knowledge of DUPR (pickeballs most accurate global rating system) is a requirement.
Must be comfortable referring a Pickleball match, knowledge of rules, and knowledge of scorecard keeping.
Effective on-court communication skills and playing abilities are required. The ability successfully improve the pickleball playing abilities of participants is imperative.
Provide the ability to assess players' strengths and weakness, and provide members with accurate rankings.
Maintain warm and inviting relationships with Club Members.
Maintain a supportive and symbiotic relationship with tennis pros, pro shop attendants, and court maintenance personnel.
Works closely with the other department team members such as Head Pickleball Pro, Head Tennis Pro, Director of Racquet Sports to design, develop, and maintain a pickleball program and operation that is in keeping with all other top-tier Ocean Reef Club offerings.
Provide Pickleball hits, lessons, and progressive training programs to members and guests.
Coordinates, promotes, and implements engaging events for ORC Members and invited guests.
Effective and ongoing communication with the Head Pickeball Pro and Director of Racquet Sports on matters relating to all departmental operations.
Prescribe and coordinate schedule to meet business demands.
Keep accurate records of all Pickleball operations and activities.
Responsible for working within budgetary guidelines in regards to scheduling, payroll, ordering of product, retail inventory and revenue.
Responsible for maintaining departmental and Club-wide member's satisfaction survey score goals (Medallia), specific to Pickleball operations.
Be able to make appropriate decisions when the Head Pickleball Pro is not available.
Assist the Head Pickleball Pro in creating revenue-generating and member service opportunities, with a constant aim on member satisfaction and participation.
Observe all situations and areas for safety.
This position must be able to deal with a discriminating clientele and provide outstanding customer service at all times.
Active demonstration and implementation of the ORC Promises and Club-wide service standards at all times.
Order and maintain supplies as needed, and arrange for equipment maintenance.
Complete a comprehensive knowledge of all emergency procedures.
Take ownership of the Pickleball facility, and assume total responsibility for the facility. A high standard of cleanliness and facility presentation at all times is expected. Conduct regular inspections of daily work areas, seeing that all is clean and orderly.
Responsible for the marketing and promotion of all programs and events organized in collaboration with the Head Pickleball Pro and Director of Racquet Sports.
OTHER:
Regular attendance in conformance with the standards, which may be established by Ocean Reef Club from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the club.
Vacation and personal time must be approved by the Director of Racquet Sports and must meet the needs of the Department.
Upon employment, all associates are required to fully comply with Ocean Reef Club rules and regulations for the safe and efficient operations of club facilities. Associates who violate Club rules and regulations will be subject to disciplinary action, up to and including termination of employment.
SUPPORTIVE FUNCITONS:
In addition to performance of the essential functions this position require a combination of the supportive functions deemed necessary by Executive Director of Sports and Amenities, Director of Racquet Sports, or Senior Club Management.
QUALIFICATIONS STANDARDS:
To perform this job successfully an individual must be able to perform each essential duty satisfactory. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Exceptionally strong Pickleball playing and teaching ability
Proven experience with communicating sound strategies of successful pickleball programming and operations
Strong interpersonal skills, creating a welcome environment for all levels of player
Strong organizational skills
EDUCATION AND/OR EXPERIENCE:
A minimum of 5 years playing and teaching experience is required, with Private Club experience preferred. Tournament Level participation is desired. USAP, PPA, or IPTPA affiliation required (Certification or Ambassador status preferred).
LANGUAGE:
Must be able to comprehend the English language in order to communicate with all Members, Guest and Associates.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sample physical requirements might include:
Must be able to carry up to 25 pounds.
Ability to stand and be active for long periods of time
Work in an outside environment
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sample work conditions might be:
Works in outside weather conditions
Noise level in the work environment is usually moderate
Job descriptions are not intended and should not be constructed to be exhaustive lists of all responsibilities, skill, efforts or working conditions associated with a job. While this job description is intended to be an accurate reflection of the requirements the job, management must reserve the right to add or remove duties from particular jobs when circumstances (e.g. emergencies, changes in workload, rush jobs or technological developments) dictate.