Hospital at Home Administrative Director

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

Job Location (Full Address):

601 Elmwood Ave, Rochester, New York, United States of America, 14642

Opening:

Worker Subtype:
Regular

Time Type:
Full time

Scheduled Weekly Hours:
40

Department:
500108 Health Equity Prog Support Ofc

Work Shift:
UR - Day (United States of America)

Range:
UR URG 117

Compensation Range:
$122,044.00 - $183,065.00

The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.

Responsibilities:

General Purpose: Oversees administrative management and personnel to support acute care delivery in a home setting. Ensures compliance with regulations, contractual obligations, and operational standards. Supports clinical and operational functions, including logistics, quality, safety, and remote patient monitoring. Aligns program objectives with institutional goals through strategic planning and financial management. Leads program development, sustainability, and growth to enhance access, optimize capacity, and maintain high-quality care.

ESSENTIAL FUNCTIONS

• Manages administrative and operational functions across a home-based acute care program and its intersections with traditional hospital services. Leads project management and administrative staff while collaborating with organizational leaders to design and implement clinical and operational initiatives. Develops and optimizes supply chain logistics to ensure timely and efficient care delivery in partnership with internal teams and external vendors. Builds and maintains an effective team by providing leadership, training, and continuous improvement strategies. Oversees resource deployment, workflow analysis, and virtual care operations while ensuring patient and caregiver perspectives remain integral to program development.
• Leads the development and implementation of program strategy, ensuring compliance with regulatory guidelines and engaging with payers in various reimbursement models. Drives change management efforts to establish home-based acute care as a preferred option for appropriate patients. Monitors and evaluates clinical and operational performance, optimizing programs for safety, quality, efficiency, equity, and cost-effectiveness. Leads initiatives to resolve challenges, conduct audits, analyze trends, improve systems, and implement changes. Conducts competitive intelligence and market research to position the program as a leader in best practices. Serves as a key thought partner to leadership in guiding program launch and growth. Oversees workforce, digital infrastructure, procurement, financial, regulatory, and legal development for program expansion.
• Enhances department and organizational reputation by taking ownership of new and diverse initiatives. Establishes and manages program and project expectations with team members and stakeholders. Develops and maintains collaborative relationships across enterprise departments, including clinical and support services. Builds and sustains partnerships with external organizations, vendors, and home care providers. Serves as a leading voice in advocating best practices for home-based acute care programs internally and externally.
• Negotiates contracts and partnerships with vendors to support clinical and logistical operations. Develops and manages the annual operating and capital budgets. Establishes service-level agreements for operational and logistics workflows within the organization and with external vendors. Collaborates with leadership and finance teams to prepare and oversee budgets for program services and related departmental needs. Assists in meeting financial objectives by contributing to forecasting and budget planning. Analyzes financial and operational variances and implements corrective actions as needed.
• Drives program and project-level reporting on key metrics and key performance indicators, ensuring real-time transparency into core operations. Conducts regular reviews and updates of clinical operations policies and procedures. Develops and supports internal controls to ensure compliance with policies and operational efficiency. Provides regular reporting to regulatory bodies, including federal and state health agencies.

Other duties as assigned.

MINIMUM EDUCATION & EXPERIENCE

• Bachelor's degree in Health Administration or Business Administration and 10 years of relevant experience in personnel, fiscal, and resource management required.
• Masters degree preferred.
• Or equivalent combination of education and experience required.

KNOWLEDGE, SKILLS & ABILITIES

• Strong analytical and problem-solving skills, with the ability to make informed decisions based on data required.
• Excellent communication and interpersonal skills, with the ability to work effectively in a collaborative environment required.
• Proven track record of leading large, complex organizations, with expertise in financial management, human resources, and operations required.
• Strong strategic thinking and problem-solving skills, with the ability to drive organizational change and innovation required.
• Extensive experience in managing and developing high-performing teams, with a commitment to fostering professional growth and development required.
• Excellent communication, negotiation, and relationship-building abilities, with experience in engaging with senior leadership, boards of trustees, and external stakeholders required.
• Deep understanding of the unique challenges and opportunities in administration within a healthcare setting required.
• Familiarity with computer reporting/financial management systems required.

The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University's Mission to Learn, Discover, Heal, Create - and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Classes). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates for all persons consistent with our values and based on applicable law.