HR Information System (HRIS) & Operations Manager

Job Description

Join the Indian River State College Team - Exceptional Benefits Await You!

At Indian River State College, you'll do more than just build a career-you'll have the opportunity to make a meaningful impact by supporting our students, staff, and faculty. In return, we offer a comprehensive benefits package designed to promote your well-being, secure your future, and enhance your work-life balance.

Comprehensive Health Coverage

We prioritize your health with Medical, Dental, Vision, Flexible Spending Plans, Employee Assistance Program (EAP), Life insurance and Supplemental plans to help you stay physically and mentally well with access to essential wellness resources.

We offer PPO and HMO plans with an affordable cost. (PPO/HMO option with $50 per month for individual coverage and $180 per month for family coverage)

Retirement Plans for a Secure Future

Plan for a bright future with our robust retirement options, rarely matched in the private sector. Secure your financial future with state retirement options through the Florida Retirement System (FRS) and additional investment opportunities like tax-deferred annuities and Roth 403(b) plans.

Generous Paid Time Off

Enjoy a healthy work-life balance with ample vacation, personal, and sick leave. Recharge and return to work refreshed and motivated.

Employee Discounts: Enjoy exclusive discounts on various services, including tickets to popular attractions in the area.

Professional Growth Opportunities

Build your career with purpose by engaging in meaningful projects and professional development opportunities. IRSC provides the tools and support needed to help you reach your full potential.

Make an Impact at Indian River State College
Indian River State College is seeking a strategic and service-oriented Human Resources Information System (HRIS) & Operations Manager to lead operational excellence and innovation within our Human Resources team. In this key leadership role, you will oversee HR technologies, drive process improvements, and ensure exceptional service delivery across all HR operational functions. If you're passionate about leveraging systems, optimizing performance, and enhancing the employee experience, we invite you to bring your expertise to Indian River State College and help shape the future of our workforce.

JOB SUMMARY:

The Human Resources Information System (HRIS) & Operations Manager works closely with the Associate Vice President of Human Resources with responsibility for providing operational and technical leadership and support to the HR Operations team, which is accountable for ensuring all employees inquiries are accurately addressed in a professional, timely manner. The HRIS & Operations Manager is responsible for overseeing HRIS/ERP systems and technologies, leading process improvement initiatives and leading projects within the department. The HRIS & Operations Manager establishes and communicates the required performance levels and service standards to ensure productivity meets or exceeds service and quality standards

SPECIFIC DUTIES AND RESPONSIBILITIES:

• Plans, coordinates and directs HR operations; provides direction in alignment with the mission, visions, and values of Indian River State College and ensures compliance with the college policies, regulations and standards of practice;
• Provides leadership and coaching to the HR Operations team including workload management, overall strategic direction, prioritization, project guidance, and individual development and coaching;
• Partner with leaders across the College to determine solutions on how to best utilize HR technologies to support operational objectives;
• Work closely with the IT departments to resolve large systemic issues that may impact operations, Payroll, and other departments;
• Develop and execute a strategy for HR Operations to deliver continuous process improvement initiatives while providing a positive employee experience;
• Ensures HR Operations provides quality, consistent and efficient customer service and identifies best practices;

• Continuously reviews and evaluates internal operating processes, facilities, systems and procedures for effectiveness, efficiency and responsiveness;
• Develops, measures, and reports on key performance indicators (KPI's); leverages company resources to lower transaction costs, reduce cycle time, improve performance and improve responsiveness to employee needs. Monitors, measures, and ensures adherence to established work processes and quality standards;
• Manage and align multiple priorities through strong project leadership, systems knowledge and effective communications;
• Within our ERP build and maintain a job architecture for our different organizations within the college.
• Complete all other duties and responsibilities as assigned.

QUALIFICATIONS, KNOWLEDGE AND SKILL REQUIREMENTS:

• Bachelor's degree in Human Resources, Business Administration, Information Systems, or a related field required; Master's degree preferred.
• Minimum of seven (7) years of progressively responsible experience in HR operations, HRIS systems, or a related field, with at least three (3) years of supervisory or team leadership experience.
• Demonstrated experience managing or supporting enterprise-level HRIS/ERP systems (e.g., Workday, Banner, PeopleSoft, or similar).
• Strong knowledge of HR functional areas including recruitment, onboarding, benefits, payroll, compensation, compliance, and employee data management.
• Proven ability to analyze data, generate reports, and use metrics to support strategic planning and decision-making.
• Experience with process improvement, workflow optimization, and change management initiatives.
• Understanding of system integration, security, user roles, and data integrity within HRIS platforms.
• Experience in a higher education or public sector environment is preferred.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and provide end-user support.
• Strong organizational skills with attention to detail, ability to manage multiple priorities and meet deadlines.
• Commitment to confidentiality, professionalism, and fostering a customer-service-oriented HR environment.

PHYSICAL DEMANDS:

This position classifies the physical exertion requirements as sedentary work involving lifting no more than 10 pounds at a time and occasionally lifting or carrying articles like docket files, ledgers, and small tools. Although a sedentary job is defined as one which involves sitting, a certain amount of walking and standing is often necessary in carrying out job duties. Jobs are sedentary if walking and standing are required occasionally, and other sedentary criteria are met.

Classification
Staff

Supervisory
Yes

FLSA Exempt
Yes

Employment Type
Regular

Compensation and Application Deadline
Pay range starts at $78,912.18 | All salary calculations start at the minimum salary and will be based on candidate's education and experience. | Open until filled