Human Resources Coordinator
Apply NowCompany: City of Ontario, CA
Location: Ontario, CA 91761
Description:
Salary : $84,260.88 - $102,398.40 Annually
Location : Ontario, CA
Job Type: Full Time
Job Number: 032625 HR Coord
Department: Human Resources & Risk Management
Opening Date: 04/21/2025
Closing Date: 5/4/2025 11:59 PM Pacific
FLSA: Non-Exempt
Bargaining Unit: CON
The Position
Human Resources Coordinator
Ready to take the next step in your career? The City of Ontario has an exciting opportunity to join the team as a Human Resources Coordinator in the Benefits Division of the Human Resources/Risk Management Agency. The Human Resources Coordinator is a para-professional level position that performs and assists in a variety of administrative, technical, and analytical duties and responsibilities in support of the City's human resources functions, including recruitment and selection, human resources information systems (HRIS), classification, compensation, employee benefits and wellness programs, leave administration, workers compensation and risk liability programs, employee relations, labor relations, and equal employment opportunity; performs other related work as necessary.
When assigned to the Benefits Division, the Human Resources Coordinator will assist with the City's robust benefit programs including the Wellness, Retirement, and Rideshare programs. The selected candidate will have experience assisting and/or administering employee benefit programs and a passion for serving others. Additionally, the successful candidate will embody the Department's mission and vision as well as the qualities of a "Five Tool Player" - Leader, Thinker, Communicator, Operator and Public Servant; and the principles of the City's Customer Service Philosophy - Empathy, Respect, and Problem Solving.
The ideal candidate will possess the following attributes:
THE HUMAN RESOURCES/RISK MANAGEMENT AGENCY
The Human Resources/Risk Management Agency is a team of dedicated, talented professionals eager to contribute to and support the on-going growth and evolution of the City of Ontario's workforce and community.
Divisions:
Service Teams - Risk Management - Benefits and Class & Compensation - Administration
The City of Ontario
The City of Ontario is a dynamic leading community in the Inland Empire with a variety of full-time and part-time employment and volunteer opportunities. Ontario enjoys the reputation of being a progressive City which provides solid leadership to its citizens and to the business community. The City provides a full range of services to the community including: Police, Fire, Management Services, Community Life & Culture, Community Development, Public Works and the Ontario Municipal Utilities Company. The City's team is staffed with approximately 1,500 full-time and 300 part-time diverse and talented employees who work to support a common goal of providing excellent service to the community.
The City's vision for the future is very exciting and we foresee tremendous growth within the year(s) to come. We welcome you to view the City of Ontario's 2025 State of the City video by clicking on the link below as well as other links to learn more about the City.
State of the City The Ontario Plan
Smart Ontario Downtown Ontario
Examples of Essential Functions
The following essential functions are typically performed by the Human Resources Coordinatorclassification:
Qualification Guidelines
Education
Equivalent to an Associate's Degree in Public or Business Administration, Human Resources, Risk Management or a closely related field.
Experience
Four years of technical experience in human resources, risk management. A Bachelor's Degree or its equivalent in Public or Business Administration, Human Resources, or a closely related field may substitute for up to two years of the required experience.
Licenses
Valid Class C California driver's license at time of appointment and an acceptable driving record at the time of appointment and throughout employment.
Desirable
Supplemental Information
How to Apply
Apply online by clicking on the "Apply" link at the top of this announcement. If this is the first time applying for a position using governmentjobs.com you will be prompted to create a new user account, otherwise log in with your username and password. Your application and responses to any supplemental questions will be used to evaluate your qualifications for this position. It is suggested that your application include the following:
A resume may be attached to your application but will not substitute for the proper completion of your application. Applications that are not properly completed may be rejected.
NOTE: Transcripts from colleges, universities or technical schools outside of the United States must be assessed for U.S. equivalency by a NACES educational credential evaluation service. Failure to provide a transcript or credential evaluation report will result in your application being rejected and you will not be able to continue in the selection process for this position.
All appointments to this position are required to provide proof of completion of the listed education requirements. Acceptable forms of proof include Unofficial Transcripts, Official Transcripts, Photos and/or Photocopies of Institutional Degrees/Certifications. This must be provided by way of attachment to your online application or as an email attachment sent to the Hiring Agency Representative conducting the reference check. Failure to provide the required documentation at, or before, time of the reference check process will result in disqualification
If you require clarification on this requirement, please call the City of Ontario Recruitment Team at (909) 395-2442.
Supplemental Questions
To complete your application for this position you will be prompted to respond to supplemental questions. This information will be used as part of the application screening and selection process and is designed to help you present your qualifications for this position. This may include a selection step in which your application and supplemental questions are reviewed and scored by a panel of raters familiar with this position.
Incomplete responses, false statements, omission, or partial information may result in disqualification from the selection process. Your responses should be consistent with the information provided on your application.
Please provide succinct, concise, descriptive, and detailed information for each question. If you have no experience, write "no experience" for the appropriate question.
Email NoticesEmail is the primary way that the Human Resources or Hiring Department will communicate with you. Please check your email account (including the SPAM folder) on a regular basis for any emails related to the application or selection process. Emails from the city of Ontario will come from "@ontarioca.gov" or "governmentjobs.com." If you change your email address after submitting your application, please visit governmentjobs.com and update your profile.
Frequently Asked Questions
If you have any additional questions regarding the application process, please refer to our page.
The City of Ontario values the health and wellness of our employees and their families. We understand benefits are an important part of your total compensation and we take pride in offering a comprehensive benefit package. Please check out our excellent benefit packages here
Employees in this classification are under the Confidential Employees Compensation and Benefits Profile. For a list of benefits for Confidential employees please click here
01
INSTRUCTIONS: The information on your application and the following supplemental questionnaire will be used in the evaluation of your qualifications. Detailed responses should be provided in order to ensure that your qualifications are properly considered. If the item does not apply, please enter N/A. By continuing you are certifying that all information provided in the supplemental questionnaire is true to the best of your knowledge.
02
Which of the following best describes your highest related level of education?
03
Using the space below, please indicate the area of focus for your level of education selected above. If this does not apply, please type 'N/A'.
04
Please indicate your years of technical experience in human resources and/or risk management.
05
Please select all human resources and/or risk management areas that you have experience performing.
06
Based on the areas selected above, please describe your previous roles, including your duties of responsibility and years of experience. If this does not apply, please type 'N/A'.
07
Do you possess current or previous experience using Workday?
08
If you answered 'Yes' to the previous question, please describe your experience with Workday. In your response, please include the employer, length of employment and your role with Workday. If this does not apply, please type 'N/A'.
09
Do you currently possess a California Class C Driver's License and an acceptable driving record?
10
Select all Human Resources/Risk Management functions you are interested in working.
11
Indicate your interest for full-time and part-time work/availability.
Required Question
Location : Ontario, CA
Job Type: Full Time
Job Number: 032625 HR Coord
Department: Human Resources & Risk Management
Opening Date: 04/21/2025
Closing Date: 5/4/2025 11:59 PM Pacific
FLSA: Non-Exempt
Bargaining Unit: CON
The Position
Human Resources Coordinator
Ready to take the next step in your career? The City of Ontario has an exciting opportunity to join the team as a Human Resources Coordinator in the Benefits Division of the Human Resources/Risk Management Agency. The Human Resources Coordinator is a para-professional level position that performs and assists in a variety of administrative, technical, and analytical duties and responsibilities in support of the City's human resources functions, including recruitment and selection, human resources information systems (HRIS), classification, compensation, employee benefits and wellness programs, leave administration, workers compensation and risk liability programs, employee relations, labor relations, and equal employment opportunity; performs other related work as necessary.
When assigned to the Benefits Division, the Human Resources Coordinator will assist with the City's robust benefit programs including the Wellness, Retirement, and Rideshare programs. The selected candidate will have experience assisting and/or administering employee benefit programs and a passion for serving others. Additionally, the successful candidate will embody the Department's mission and vision as well as the qualities of a "Five Tool Player" - Leader, Thinker, Communicator, Operator and Public Servant; and the principles of the City's Customer Service Philosophy - Empathy, Respect, and Problem Solving.
The ideal candidate will possess the following attributes:
- Powerful administrative, technical and analytical skills.
- A willingness to learn and an ability to take initiative in a rapidly moving and growing environment.
- Ability to work both independently and collaboratively with a diverse workforce.
- Exhibit strong coordination, organization, problem solving, and critical thinking skills.
- Customer service mindset and commitment to the community.
THE HUMAN RESOURCES/RISK MANAGEMENT AGENCY
The Human Resources/Risk Management Agency is a team of dedicated, talented professionals eager to contribute to and support the on-going growth and evolution of the City of Ontario's workforce and community.
Divisions:
Service Teams - Risk Management - Benefits and Class & Compensation - Administration
- Agency Mission: Build a world class team by connecting people to purpose.
- Vision: To be the premier employer in the Inland Empire while providing proactive service to our community and workforce.
- Core Values: Accountability; Collaboration; Empathy; Equity, Diversity & Inclusion ("EDI"); Integrity and Resiliency.
- Expectations: Agility, Continuous Learning, Innovation & Creativity, Leadership,Meaningful Communication, Teamwork, Service Excellence and Quality Results.
- Strategic Plan: Build a reputation for the City of Ontario as the Employer of Choice in the Inland Empire through excellence in employee engagement, recruitment and retention. Modernize Human Resources / Risk Management policies, processes and systems for operational effectiveness, future flexibility and enhanced user experience.
The City of Ontario
The City of Ontario is a dynamic leading community in the Inland Empire with a variety of full-time and part-time employment and volunteer opportunities. Ontario enjoys the reputation of being a progressive City which provides solid leadership to its citizens and to the business community. The City provides a full range of services to the community including: Police, Fire, Management Services, Community Life & Culture, Community Development, Public Works and the Ontario Municipal Utilities Company. The City's team is staffed with approximately 1,500 full-time and 300 part-time diverse and talented employees who work to support a common goal of providing excellent service to the community.
The City's vision for the future is very exciting and we foresee tremendous growth within the year(s) to come. We welcome you to view the City of Ontario's 2025 State of the City video by clicking on the link below as well as other links to learn more about the City.
State of the City The Ontario Plan
Smart Ontario Downtown Ontario
Examples of Essential Functions
The following essential functions are typically performed by the Human Resources Coordinatorclassification:
- Provides technical and analytical support in the implementation of a variety of human resource programs and activities including recruitment and selection, human resources information systems (HRIS), classification/compensation, employee benefits and wellness programs, leave administration, workers compensation and risk liability programs, employee relations, labor relations, and equal employment opportunity.
- Assists in the administration of the City's employee benefits program, including medical, dental, life, vision, flexible spending accounts, retirement, deferred compensation, and disability insurance plans; answer inquiries related to various City benefits.
- Conducts new hire benefit orientations and/or employee orientations; prepares, reviews, and distributes benefits communication materials.
- Assists in the coordination of the City's Health and Wellness Program; organizes seminars and activities; drafts and distributes promotional materials; makes logistical arrangements with other departments and City staff; assists with monitoring and making recommendations on the effectiveness of the program.
- Provides assistance in the monitoring and processing of employee leaves, such as FMLA, CFRA, PDL, and may assist in conducting interactive processes.
- May act as a liaison to third-party administrators processing employee benefits and leaves.
- Participates in and assists with a range of recruitment and selection activities, to include the development of job announcements, the evaluation of minimum qualifications, the coordination of selection procedures, candidate correspondence, and other related duties.
- Enters information into various human resources information systems and databases ensuring accuracy and completeness.
- Assists in the research, data compilation, preparation and analysis of reports and spreadsheets.
- Assists in the preparation of and/or processing of a range of documents and forms such as personnel documents, disciplinary letters, and other personnel actions; enters applicable information into databases.
- Provides assistance with the investigation of employee related complaints and misconduct/performance issues; assists in the preparation of required documentation and responses.
- Assists in the administration of the workers' compensation and risk liability programs.
- Assists with the analysis of classification and compensation studies and audits; assists in the preparation of new or revised job descriptions and collects and analyzes compensation and benefit data; responds to salary surveys from external agencies.
- Communicates with applicants, employees, Agency and Department Heads, retirees, and representatives from outside agencies regarding Human Resources matters.
- Performs related duties as assigned.
Qualification Guidelines
Education
Equivalent to an Associate's Degree in Public or Business Administration, Human Resources, Risk Management or a closely related field.
Experience
Four years of technical experience in human resources, risk management. A Bachelor's Degree or its equivalent in Public or Business Administration, Human Resources, or a closely related field may substitute for up to two years of the required experience.
Licenses
Valid Class C California driver's license at time of appointment and an acceptable driving record at the time of appointment and throughout employment.
Desirable
- Previous Benefits experience
- Previous Workday experience
Supplemental Information
How to Apply
Apply online by clicking on the "Apply" link at the top of this announcement. If this is the first time applying for a position using governmentjobs.com you will be prompted to create a new user account, otherwise log in with your username and password. Your application and responses to any supplemental questions will be used to evaluate your qualifications for this position. It is suggested that your application include the following:
- List any relevant experience and education that demonstrates that you qualify for the position.
- List all periods of employment for at least the past 10 years, beginning with your most recent or present employer (including, if applicable, all employment with the City of Ontario).
- Separately list each position held, including different positions with the same employer.
A resume may be attached to your application but will not substitute for the proper completion of your application. Applications that are not properly completed may be rejected.
NOTE: Transcripts from colleges, universities or technical schools outside of the United States must be assessed for U.S. equivalency by a NACES educational credential evaluation service. Failure to provide a transcript or credential evaluation report will result in your application being rejected and you will not be able to continue in the selection process for this position.
All appointments to this position are required to provide proof of completion of the listed education requirements. Acceptable forms of proof include Unofficial Transcripts, Official Transcripts, Photos and/or Photocopies of Institutional Degrees/Certifications. This must be provided by way of attachment to your online application or as an email attachment sent to the Hiring Agency Representative conducting the reference check. Failure to provide the required documentation at, or before, time of the reference check process will result in disqualification
If you require clarification on this requirement, please call the City of Ontario Recruitment Team at (909) 395-2442.
Supplemental Questions
To complete your application for this position you will be prompted to respond to supplemental questions. This information will be used as part of the application screening and selection process and is designed to help you present your qualifications for this position. This may include a selection step in which your application and supplemental questions are reviewed and scored by a panel of raters familiar with this position.
Incomplete responses, false statements, omission, or partial information may result in disqualification from the selection process. Your responses should be consistent with the information provided on your application.
Please provide succinct, concise, descriptive, and detailed information for each question. If you have no experience, write "no experience" for the appropriate question.
Email NoticesEmail is the primary way that the Human Resources or Hiring Department will communicate with you. Please check your email account (including the SPAM folder) on a regular basis for any emails related to the application or selection process. Emails from the city of Ontario will come from "@ontarioca.gov" or "governmentjobs.com." If you change your email address after submitting your application, please visit governmentjobs.com and update your profile.
Frequently Asked Questions
If you have any additional questions regarding the application process, please refer to our page.
The City of Ontario values the health and wellness of our employees and their families. We understand benefits are an important part of your total compensation and we take pride in offering a comprehensive benefit package. Please check out our excellent benefit packages here
Employees in this classification are under the Confidential Employees Compensation and Benefits Profile. For a list of benefits for Confidential employees please click here
01
INSTRUCTIONS: The information on your application and the following supplemental questionnaire will be used in the evaluation of your qualifications. Detailed responses should be provided in order to ensure that your qualifications are properly considered. If the item does not apply, please enter N/A. By continuing you are certifying that all information provided in the supplemental questionnaire is true to the best of your knowledge.
- I understand the above statement.
02
Which of the following best describes your highest related level of education?
- High School Diploma or Equivalent
- Some College Coursework, No Degree
- Associate's Degree
- Associate's Degree and additional coursework
- Bachelor's Degree
- Bachelor's Degree and additional coursework
- Master's Degree
- Master's Degree and additional coursework
- Doctorate Degree
- Doctorate Degree and additional coursework
- None of the Above
03
Using the space below, please indicate the area of focus for your level of education selected above. If this does not apply, please type 'N/A'.
04
Please indicate your years of technical experience in human resources and/or risk management.
- No Experience
- Less than 1 year
- 1 year to 2 years
- 2 years to 3 years
- 3 years to 4 years
- 4 years to 5 years
- 5 years or more
05
Please select all human resources and/or risk management areas that you have experience performing.
- Recruitment
- Benefits Administration
- Performance Management/Employee Relations
- Risk Management
- Learning & Development
- Classification & Compensation
- Employee Engagement
06
Based on the areas selected above, please describe your previous roles, including your duties of responsibility and years of experience. If this does not apply, please type 'N/A'.
07
Do you possess current or previous experience using Workday?
- Yes
- No
08
If you answered 'Yes' to the previous question, please describe your experience with Workday. In your response, please include the employer, length of employment and your role with Workday. If this does not apply, please type 'N/A'.
09
Do you currently possess a California Class C Driver's License and an acceptable driving record?
- Yes
- No
10
Select all Human Resources/Risk Management functions you are interested in working.
- Service Team (Recruiting, Performance Management, Employee & Labor Relations)
- Risk Management
- Benefits Administration
- Classification & Compensation
- Employee Engagement
11
Indicate your interest for full-time and part-time work/availability.
- Full-Time Only
- Part-Time Only
- Both Full-Time and Part-Time
Required Question