Human Resources Manager

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Company: City of Coconut Creek, FL

Location: Coconut Creek, FL 33097

Description:

Salary: $101,566.40 - $129,500.80 Annually
Location : Coconut Creek, FL
Job Type: Full-Time
Job Number: 2025-51
Department: Human Resources
Opening Date: 04/09/2025
Closing Date: 4/23/2025 11:59 PM Eastern
FLSA: Exempt

Description
GENERAL PURPOSE:

This is an at-will Administrative Officer position, responsible for managing the daily operations of the Human Resources & Risk Management (HR) department by providing guidance and direction to subordinate staff in order to fulfill the mission and objectives of the HR department. Acts as an HR consultant to the City's managerial staff, providing guidance on workforce planning, performance management, risk management, and other related issues, ensuring that HR-related decisions are made in compliance with current laws, regulations, statutes, and City policies. This position exercises significant independent discretion in determining objectives and approaches to critical assignments. Acts as backup to the Department Director and/or Assistant/Deputy Director.
Essential Duties and Responsibilities
EXAMPLES OF ESSENTIAL FUNCTIONS:
The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in the classification. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.
  • Manages operations in key areas of the Human Resources and Risk Management Department, including workforce planning and employment, compensation and benefits, labor relations, employee engagement, and professional development, with involvement in risk management, safety, and wellness programs, in collaboration with department leadership
  • Supervises staff, including hiring, evaluating, assigning tasks and projects, reviewing work and assisting staff with prioritization and completion of assignments, approving leave and overtime requests, coaching and mentoring staff, providing opportunities for growth through work assignments and training, and evaluating performance and recommending and issuing disciplinary actions as needed
  • Manages and coordinates the recruitment and hiring process, including the advertisement, recruitment, testing, and placement of personnel, the development, and administration of testing, and the creation of eligibility lists and applicant correspondences
  • Supervises and monitors the maintenance, updates, and usage of the City's online performance management system and other Human Resources Information Systems (HRIS)
  • Advises managers and supervisors in the performance management procedures of the City and guides them through matters involving employee evaluations, coaching, performance improvement plans, position changes, disciplinary actions, and terminations of employment
  • Oversees the maintenance of the City's classification and compensation program, including any changes in pay policies and position changes
  • Supervises the development and maintenance of the human resources sections of both the Intranet and Internet
  • Oversees the onboarding process for new employees and the end of employment procedures for exiting employees, including exits interviews
  • Manages employee relations, recognition, and retention efforts
  • Manages the budget for functions under the position's purview
  • Drafts Ordinances, Resolutions, policies, and procedures
  • Calculates pay changes, contract proposals, budgets, and other complex calculations using spreadsheets and report-writing software
  • Manages the City-wide training and development program, including making recommendations and schedules for training, developing and / or conducting courses, researching trainers and pricing, and communicating educational opportunities
  • Conducts workplace investigations and/or coordinates with third-party investigators
  • Ensures that entries into the HRIS are accurate and made in a timely manner
  • Ensures that all processes remain current with existing laws and related legislation; and researches and informs staff of developments and changes in HR policies, programs, technology/resources, and best practices
  • Recommends changes and participates in the requests for proposals (RFP) process, as well as selection of service and goods providers and consultants
  • Participates in management and department staff meetings and attends other meetings and seminars as needed
  • Assists the Department Director in labor relations, including collective bargaining, drafting contract language, calculating proposal costs, contract administration and interpretation, handling grievances, and drafting disciplinary documents
  • Assists with the development of department goals, objectives, and systems and with the development of the annual department budget; monitors expenses throughout the fiscal year
  • Cross-trains with risk management personnel to provide primary and/or backup administration of FMLA, disability, worker's compensation, fitness-for-duty, wellness programs, drug-free workplace, workplace investigations, and handling liability, property damage, and safety incidents
  • Cross-trains with benefits management personnel to provide primary and/or backup administration of insurance, retirement, and other benefits plans
  • Performs other duties as assigned and/or required


Qualifications
MINIMUM QUALIFICATIONS:

Bachelor's degree in human resource management, business administration, public administration, communications, or related field, master's degree and HR certification preferred; and a minimum of six (6) years of experience in a professional-level human resources (HR) position including at least two (2) years of supervisory or management experience in an HR Department, with Risk Management experience preferred; Florida public sector experience preferred

At least one nationally recognized HR certification e.g. Professional in HR (PHR), Senior Professional in HR (SPHR), SHRM-CP, SRHM-SCP, PSHRA-CP, PSHRA-SCP, or Certified Labor Relations Personnel required.

The City reserves the right to consider alternate combinations of education, certification, training, and/or experience.

KNOWLEDGE, SKILLS, AND ABILITIES:

Supplemental Information
PHYSICAL REQUIREMENTS:

Depending on functional area of assignment, tasks involve the ability to exert light physical effort in sedentary to light work, which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (up to 20 pounds). Tasks may involve extended periods of time at a keyboard or work station.

ENVIRONMENTAL REQUIREMENTS:

Tasks are regularly performed inside without potential for exposure to adverse conditions, such as dirt, dust, pollen, odors, fumes and/or poor ventilation, wetness, humidity, rain, temperature and noise extremes, machinery and/or moving vehicles, vibrations, electric currents, animals/wildlife, toxic/poisonous agents, gases or chemicals, oils and other cutting fluids, violence and/or disease, or pathogenic substances.

SENSORY REQUIREMENTS:

Some tasks require manual dexterity, in addition to visual and hearing acuity. Some tasks may involve identifying and distinguishing colors.

Eligibility List Criteria: An eligibility list shall be valid for six months (may be extended up to two years at the City's discretion), or until the list is abolished, whichever comes first. The list is formed based on applicants who meet the minimum qualifications. Applicants on the eligibility list will be given consideration for each vacancy. Veterans' Preference shall be awarded, pursuant to Florida Statutes.
APPLICANT SELECTED FOR HIRE MUST SUCCESSFULLY PASS PHYSICAL, DRUG TESTING, AND BACKGROUND CHECK.

NOTE TO APPLICANTS WITH DISABILITIES: Applicants with disabilities who will need special accommodations for testing must advise Human Resources not later than one (1) week prior to scheduled testing, so that appropriate arrangements can be made.
CITY OF COCONUT CREEK
BENEFIT SUMMARY FOR ADMINISTRATIVE OFFICERS
HOLIDAYS - 10 paid full-day holidays and 2 paid half-day (Christmas Eve and New Year's Eve) holidays per year.

PERSONAL LEAVE - 16 hours/year (prorated the first year of employment based on hire date); does not roll over.

JOB BASIS LEAVE - 80 hours/year (prorated the first year of employment based on hire date); does not roll over.

VACATION LEAVE - Employees earn vacation leave from the date of hire based on the following schedule:
  • < 1 year of service: .0385 hours per each regular paid hour (80 hrs./yr.)
  • 1+ years of service: 0577 hours per each regular paid hour (120 hrs./yr.)
  • 3+ years of service: .0770 hours per each regular paid hour (160 hrs./yr.)
  • 5+ years of service: .0962 hours per each regular paid hour (200 hrs./yr.)
  • 10+ years of service: .1154 hours per each regular paid hour (240 hrs./yr.)

Maximum accumulation is 280 hours as of the last day of the pay period including November 1 each year, with up to 80 excess hours payable per year.

SICK LEAVE - Employees earn 0.0462 hours of sick leave for each hour of regular paid service. Accumulations in excess of 520 hours are paid out annually at a 50%, 75%, or 100% conversion rate depending on years of service.

GROUP INSURANCE PROGRAM

For each employee, the City pays the premiums for $20,000 Basic Life insurance, $20,000 AD&D, and Long and Short-Term Disability, and contributes towards the total premium for medical insurance. For employees selecting the High Deductible Health Plan (HDHP), employee-only medical insurance coverage is paid 100% by the City's contribution. Most employees who enroll in the City's HDHP are eligible to participate in a Health Savings Account (HSA). For those selecting a medical plan with higher premiums, dependent coverage, and/or optional benefits, employee contributions are made through bi-weekly payroll deduction. Eligibility for coverage is the first of the month following thirty (30) days of full time employment.

Proof of medical coverage is required for full-time City employees. However, employees may opt-out of the City's group medical insurance and receive a pre-determined dollar amount paid bi-weekly through payroll. The City's insurance program includes a Section 125 Program, which allows eligible employees to pay for medical and dental insurance, dependent health coverage, HSA Contributions (if eligible), additional life insurance, some AFLAC policies, etc., and any other eligible insurance premiums with pre-tax dollars, and/or set aside pre-tax dollars for unreimbursed medical, dependent or elder care. Certain optional benefits, such as Legal Shield, Identity Shield, certain amounts of life insurance and some AFLAC plans, must be paid on a post-tax basis. All payments are made bi-weekly by payroll deduction. Changes to selections may only be made during qualifying periods.

PENSION/RETIREMENT PLAN

The City participates in the Florida Retirement System (FRS), which offers a choice of either a Pension Plan (defined benefit) or an Investment Plan (defined contribution). The City contributes an amount to the selected plan that is determined by Florida State Legislature. In addition, employees make a bi-weekly mandatory 3% contribution through payroll deduction on a pre-tax basis. The Pension Plan benefit is determined by multiplying 1.6%* times the years of FRS service times the average final compensation based on the employee's highest paid five (5) or eight (8) years* of salary. The Investment Plan benefit is based on the performance of selected funds over time. Employees in the Pension Plan are vested after six (6) or eight (8) years of service*; vesting is after one (1) year of service for the Investment Plan. Normal Retirement for the Pension Plan is age 65 with six (6) or eight (8) years of service or 33 years of service at any age, whichever occurs first. Early Retirement is any age after six (6) or eight (8) years*, but less than 33 years of service. (There is a penalty of 5% per year under age 65.) There is no age requirement that must be met to receive a benefit under the Investment Plan, provided the one (1) year vesting requirement has been met.
*Please Note: If you have recently retired from FRS, please check the FRS website at to review the provision pertaining to re-employment restrictions.

*Age and years of service for vesting, highest average compensation, normal retirement, and early retirement requirements are lower for those enrolled in FRS prior to July 1, 2011. Please refer to the FRS Pension Plan Member Handbook for additional information.

Employees may also make voluntary contributions to a 457 Deferred Compensation Plan or Roth IRA Plans with ICMA-RC, up to the annual limit as defined by the IRS.

RETIREMENT HEALTH SAVINGS PLAN

The Retirement Health Savings (RHS) Program is an employer-sponsored program designed to assist public sector employees pay for health care expenses during retirement. The City contributes 1% of the employee's taxable income into an RHS account. No contributions are made by the employee. Earnings are tax-deferred, and upon separation from City service, tax-free withdrawals may be made when used for reimbursement of qualified health care expenses.

LONGEVITY PAY - Employees are eligible for an annual lump sum longevity payment as follows:
  • Upon completion of five (5) through nine (9) years of service: $500
  • Upon completion of ten (10) through fourteen (14) years of service: $1,000
  • Upon completion of fifteen (15) through nineteen (19) years of service: $1,500
  • Upon completion of twenty (20) years of service: $2,000


TUITION REIMBURSEMENT PROGRAM

Employees who have completed their one (1) year probationary period are eligible to participate in the Tuition Reimbursement Program. With approval of the course(s) and subject to availability of funds, employees may be eligible for reimbursement of 100% for a grade of A, 75% for a grade of B, and 50% for a grade of C. The maximum tuition reimbursement available to any employee shall be the equivalent of (18) credit hours per fiscal year at either the State of Florida community college level or the State of Florida university level.

PAY-FOR-PERFORMANCE

Employees are eligible for up to 5% pay-for-performance compensation, based upon their annual evaluation, provided said compensation is approved and funded in the city's adopted budget.

DISCOUNT PROGRAMS

The City offers a variety of discount programs. The following are some areas for available discounts: Healthy Meals, Health Services, Banking / Financial; Cellular / Data and Computer Services, Entertainment, Retail and Travel.

WELLNESS PROGRAMS

The City of Coconut Creek offers a wide variety of wellness initiatives and programs. Some of these initiatives and programs are: Weight Watcher's at Work, Walking Challenges, Wellness Warrior Reimbursement Program, Annual Wellness Fair, several wellness preventive screenings, flu shots, and mammogram wellness screenings. The City is always looking for new ways to improve the overall health and wellness of its employees.
Please note, the benefits listed above are subject to change. Full descriptions of each benefit listed may be found in the City's Code of Ordinances, Administrative Orders, applicable Collective Bargaining Agreement, on the employee portal or by contacting Human Resources and Risk Management at 954-973-6715 or hr@coconutcreek.net.
01

Each applicant must complete this supplemental questionnaire as a part of the application screening and selection process. The information you provide will be reviewed and used to determine your eligibility to move forward in the selection process. Incomplete responses, false statements, omissions, or partial information may result in disqualification from the selection process. Do you agree to answer each supplemental question truthfully and that your responses can be verified from information included within the application?
  • Yes
  • No

02

Do you possess a Bachelor's degree (or higher) in human resource management, business administration, public administration, communications, or a related field? Note: A copy of transcript/degree must be submitted with your application.
  • No - I don't possess a Bachelor's Degree or higher.
  • I possess a Bachelor's Degree or higher in an unrelated field.
  • Yes - I possess a related Bachelor's Degree.
  • Yes - I possess a related Master's Degree.
  • Yes - I possess a related Doctorate or Juris Doctorate degree.

03

Please indicate your major or course of study.
04

In which of the following areas of HR do you possess expertise and strong proficiency? (Check all that apply.)
  • Employment and Labor Law
  • Compensation
  • Recruitment
  • Insurance Benefits
  • Pension/Retirement Benefits
  • Performance Management
  • Training and Professional Development
  • Risk Management
  • Human Resources Information Systems
  • Policy Development
  • Labor Relations
  • Leadership and Mentoring
  • Budget and Cost Calculations
  • Written Correspondence
  • Wellness Programs
  • Employee Relations and Retention
  • Workplace Investigations
  • None of the above

05

How many years of experience in a professional-level Human Resources position (i.e., performing the majority of the functions identified in #4 above) do you possess?
  • Less than six (6) years of experience
  • More than six (6) years but less than eight (8) years of experience
  • More than eight (8) years but less than (10) years of experience
  • More than ten (10) years of experience

06

Please explain where/when experience was obtained. (Must be supported by employment history as detailed on employment application; subject to verification.)
07

Please indicate your level of Florida public sector experience in Human Resources, Finance, City Clerk, Information Technology, or other administrative department.
  • None
  • Up to two (2) years of experience
  • Two (2) or more years of experience

08

Please explain where/when experience was obtained. (Must be supported by employment history as detailed on employment application; subject to verification.)
09

How many years of experience do you possess in a supervisory or management role within Human Resources?
  • Less than two (2) years of experience
  • More than two (2) years but less than five (5) years of experience
  • More than five (5) years but less than seven (7) years of experience
  • More than seven (7) years but less than ten (10) years of experience
  • More than 10 years of experience

10

Please explain where/when experience was obtained. (Must be supported by employment history as detailed on employment application; subject to verification.)
11

I possess experience in the following HR information systems: (Check all that apply.)
  • NeoGov
  • SunGard Pentamation (Finance Plus)
  • BenTek
  • None of the above

12

I possess the following, nationally recognized HR certifications. (Check all that apply.)
  • PHR or SHRM-CP
  • SPHR or SHRM-SCP
  • FPELRA or NPELRA
  • PSHRA-CP or PSHRA-SCP
  • Other
  • None

13

If other, please list.
14

Software proficiency: (Check all that apply.)
  • Microsoft Word
  • Microsoft Excel
  • Microsoft Access
  • Microsoft PowerPoint
  • Crystal Reports
  • Specific HRIS (i.e., benefits enrollment, employment application, personnel/payroll, etc.)
  • None of the above

15

Please describe two HR-related strengths you have that best align with the key responsibilities outlined in this job description.
16

Please identify any areas in the job functions where you have less direct experience, and describe how you would address those gaps.
17

Have you led or played a key role in a workplace investigations?
  • Yes
  • No

18

Briefly describe your role in the investigation and approach.
19

Briefly summarize your experience with labor relations, including any work with bargaining, contract interpretation, or grievances.
20

Describe your experience with Risk Management, to include how do you approach mitigating risks to ensure smooth operations and public safety?
21

Describe your experience with employee compensation and benefits.
22

Describe why you desire employment in this position. Please also state any additional information you feel may be helpful to us in considering your application.
23

I understand and meet all of the requirements of the position(s), (including but not limited to education, experience, knowledge, skills, abilities, and physical requirements), and I am able to perform the essential functions of the position(s), with or without reasonable accommodation.
  • Yes
  • No

Required Question

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