HVAC Service Manager

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Company: Cregger Plumbing

Location: Ferndale, MI 48220

Description:

Overview

HVAC Service Manager: Lead, Train, and Grow a High-Performing Team!

Are you a skilled HVAC professional ready to take the next step in your career? Do you thrive in a leadership role, coaching and mentoring a team while driving exceptional service? If so, we want you to join our team as an HVAC Service Manager.

This is a full-time management role where you'll oversee a high-volume service department, leading a team of top-tier technicians while ensuring world-class service. You'll have the opportunity to train, develop, and grow a strong team while staying at the forefront of the HVAC industry.
Competitive Pay & Perks:
  • $80,000 - $120,000+ per year (Base Salary + Bonus)
  • Comprehensive Benefits Package
    • Medical, Prescription, Dental, Vision
    • Disability & Term Life Insurance
    • 401k Matching
    • Paid Time Off & Paid Holidays
    • Ongoing Training & Professional Development
    • Career Growth Opportunities
What You'll Do:
  • Lead and manage a high-performing HVAC service department
  • Train and develop technicians on technical expertise and sales techniques to boost team performance
  • Optimize scheduling and workflow to maximize efficiency
  • Ensure top-notch customer service, acting as a bridge between customers, field staff, and office teams
  • Stay ahead of industry trends, keeping your team up to date with the latest HVAC technology
  • Track and report team performance, identifying areas for growth and improvement
What You Bring:
  • 3+ years of HVAC management experience (residential/light commercial)
  • Strong technical diagnostic skills across all HVAC systems, from basic to high-efficiency inverter systems
  • A passion for leading, coaching, and developing a team
  • Strong sales acumen and the ability to train techs on upselling and service techniques
  • Excellent organizational and leadership skills
  • Strong computer skills
  • Valid driver's license and ability to pass a background check and drug screening

Ready to take the next step? Apply today and lead a team that delivers excellence every day.

Qualifications

You must have these things:
  • 1-year experience as an HVAC Service Technician
  • Valid US Driver's License with a satisfactory driving record
  • Willing to submit to a pre-employment drug test and background check


Responsibilities

  • Clean, adjust and repair HVAC systems- air handling units, duct work, vents, condensation drainage
  • Troubleshoot HVAC systems and equipment to diagnose
  • Perform emergency repairs promptly and efficiently
  • Ensure compliance with appliance standards and with Occupational Health and Safety Act
  • Track repairs and work completed in trade software, Service Titan
  • Engage with customers/clients to inform them of issues, solutions and outcomes; recommend products and services for optimal system performance

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