In Home Care Client Care Manager

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Company: Right at Home

Location: Palo Alto, CA 94301

Description:

Right at Home Peninsula is seeking a full time Client Care Manager to join our Team!

We are a locally owned home care business that has an exceptional culture, and we are looking for a talented client care manager who can work in a fast paced environment; who has exceptional skills in communication, organization and making decisions; and who is a people person!

We offer a competitive salary with quarterly bonus potential as well as training and development opportunities.

Annual Pay: $65K base with $55K potential incentive package

Location: In-person role @ 230 S California Avenue, Suite 200, Palo Alto (not a work from home position)

Compensation and Benefits of the Client Care Manager:
  • Opportunity to be a part of an Award Winning and Growing company!
  • Competitive base salary + incentives
  • 401k with industry leading company match
  • PTO and sick days
  • Company sponsored cellphone and laptop
  • Supportive, fun, team environment and more!

Responsibilities of the Client Care Manager:
  • Conducting client intakes, assessments, and regularly scheduled visits/wellness check-in calls
  • Developing and maintaining the client care plan, creating extraordinary client experiences and communicating with clients, families, care partners and referral sources.
  • Serving as a mentor to caregivers and supporting their care delivery.
  • Generating regular streams of new business by building relationships with facilities and representing the organization at networking events
  • Providing after-hours support for our clients, referral partners and prospective clients - this support may include e-mail, telephone and/or home visits

What you'll bring (as a fantastic Client Care Manager):
  • Your passion for health and elder care
  • Prior client management, sales and or marketing experience, preferably in the health/home care industry
  • Thrive in an independent, self-motivated environment
  • Great at building and maintaining relationships
  • A calm, positive demeanor at all times and is able to effectively multitask in a high functioning office environment.
  • Excellent written and oral communication skills
  • Superb follow up skills
  • Be team oriented and comfortable collaborating with other staff
  • Tech savvy
  • Professionalism and the ability to grow our business

If this sounds like a great match, apply today! We'd love to hear from you!

Right at Home is one of the fastest-growing home care agencies worldwide, and we are currently seeking the best professionals to become a part of our expanding team. We care about and support our client care managers with a competitive salary package, professional development opportunities and meaningful work. This loyalty and commitment to our people has helped us become a leading provider of non-medical in-home senior care!

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