Informatics Applications Analyst Full Time Days
Apply NowCompany: Tenet Healthcare Corporation
Location: Brownsville, TX 78521
Description:
Job Description
Job Summary
Under general supervision interacts with clinical departments utilizing systems to ensure optimum functionality, availability, system responsiveness, and integrity of both on-line and archived data. Works closely with other technical support personnel in Information Services to ensure compliance with security, disaster recovery, change management and other technical guidelines as established by policy. Responsibilities includes system administration, supporting and troubleshooting the core applications, and custom system to system interfaces. Maintains system hardware with diagnostic workstations, web interfaces, media devices, and other related equipment. Responsible for the day-to-day operations. Completes established competencies for the position within designated introductory period. Other related duties as assigned.
Responsibilities
Provides direct and timely support to all Clinical Systems users. Resolves technical and administrative issues on assigned equipment and provides timely communications of issues. Reconciles or corrects patient data, records, or images when necessary. Conducts system installation and application adjustments, as necessary. Takes appropriate actions as required with assigned servers to minimize downtime when instructed to do so. Oversees and reports activities of vendors in support and maintenance of systems and the installation of new components. Maintains comprehensive site documentation to include an inventory of assigned equipment, system configuration details, warranty information, emergency contact lists and escalation procedures. Troubleshoots hardware and software issues and documents issues and resolutions. Establishes system performance benchmarks and thresholds. Performs daily system checks to include the review of system logs, clearing of errors, responding to failures/warnings and the comparison of system characteristics against benchmarks and thresholds. Implements and maintains a Quality Assurance/Quality Control (QA/QC) program that includes performance and documentation of periodic calibration and preventive maintenance of assigned equipment. Provides education and training on systems in use and provides periodic training updates as systems are upgraded or enhanced to all appropriate clinical staff as required. Implements system updates and enhancements and provides in-service presentations to inform personnel of system enhancements, their capabilities and impact on operations in coordination with the vendors, Information Services, Biomedical Engineering and department supervisors. Maintains system security, audits system access and works with IS Security analyst to ensure compliance with security policy and procedures. Reports security incidents per policy.
Qualifications
Education:
Required: Associate in IT, Computer Science, or related Information Systems field
Preferred: Bachelor's degree in IT, Computer Science, or related Information Systems field
Experience:
Required: 4 years healthcare experience, 2 years systems experience
Preferred: 6 years healthcare experience, 4 years systems experience
#LI-SC1
Tenet complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law.
About Us
Who We Are
We are a community built on care. Our caregivers and supporting staff extend compassion to those in need, helping to improve the health and well-being of those we serve, and provide comfort and healing. Your community is our community.
Our Story
We started out as a small operation in California. In May 1969, we acquired four hospitals, some additional care facilities and real estate for the future development of hospitals. Over the years, we've grown tremendously in size, scope and capability, building a home in new markets over time, and curating those homes to provide a compassionate environment for those entrusting us with their care.
We have a rich history at Tenet. There are so many stories of compassionate care; so many "firsts" in terms of medical innovation; so many examples of enhancing healthcare delivery and shaping a business that is truly centered around patients and community need. Tenet and our predecessors have enabled us to touch many different elements of healthcare and make a difference in the lives of others.
Our Impact Today
Today, we are leading health system and services platform that continues to evolve in lockstep with community need. Tenet's operations include three businesses - our hospitals and physicians, USPI and Conifer Health Solutions.
Our impact spreads far and deep with 65 hospitals and approximately 510 outpatient centers and additional sites of care. We are differentiated by our top notch medical specialists and service lines that are tailored within each community we serve. The work Conifer is doing will help provide the foundation for better health for clients across the country, through the delivery of healthcare-focused revenue cycle management and value-based care solutions.
Together as an enterprise, we work to save lives and can accept nothing less than excellence from ourselves in service of our patients and their families, every day.
About the Team
Careers at Tenet
At Tenet Healthcare, the heart of what we do centers on caring with compassion, which ultimately creates a bond between our caregivers and patients. Everyone contributes to these moments, whether providing care directly or supporting those who do.
As an organization, we provide employees with resources, tools and support to serve our patients and customers in the best way possible. We also take care of one another, helping team members further develop their career pathways and maximize their potential.
Job Summary
Under general supervision interacts with clinical departments utilizing systems to ensure optimum functionality, availability, system responsiveness, and integrity of both on-line and archived data. Works closely with other technical support personnel in Information Services to ensure compliance with security, disaster recovery, change management and other technical guidelines as established by policy. Responsibilities includes system administration, supporting and troubleshooting the core applications, and custom system to system interfaces. Maintains system hardware with diagnostic workstations, web interfaces, media devices, and other related equipment. Responsible for the day-to-day operations. Completes established competencies for the position within designated introductory period. Other related duties as assigned.
Responsibilities
Provides direct and timely support to all Clinical Systems users. Resolves technical and administrative issues on assigned equipment and provides timely communications of issues. Reconciles or corrects patient data, records, or images when necessary. Conducts system installation and application adjustments, as necessary. Takes appropriate actions as required with assigned servers to minimize downtime when instructed to do so. Oversees and reports activities of vendors in support and maintenance of systems and the installation of new components. Maintains comprehensive site documentation to include an inventory of assigned equipment, system configuration details, warranty information, emergency contact lists and escalation procedures. Troubleshoots hardware and software issues and documents issues and resolutions. Establishes system performance benchmarks and thresholds. Performs daily system checks to include the review of system logs, clearing of errors, responding to failures/warnings and the comparison of system characteristics against benchmarks and thresholds. Implements and maintains a Quality Assurance/Quality Control (QA/QC) program that includes performance and documentation of periodic calibration and preventive maintenance of assigned equipment. Provides education and training on systems in use and provides periodic training updates as systems are upgraded or enhanced to all appropriate clinical staff as required. Implements system updates and enhancements and provides in-service presentations to inform personnel of system enhancements, their capabilities and impact on operations in coordination with the vendors, Information Services, Biomedical Engineering and department supervisors. Maintains system security, audits system access and works with IS Security analyst to ensure compliance with security policy and procedures. Reports security incidents per policy.
Qualifications
Education:
Required: Associate in IT, Computer Science, or related Information Systems field
Preferred: Bachelor's degree in IT, Computer Science, or related Information Systems field
Experience:
Required: 4 years healthcare experience, 2 years systems experience
Preferred: 6 years healthcare experience, 4 years systems experience
#LI-SC1
Tenet complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law.
About Us
Who We Are
We are a community built on care. Our caregivers and supporting staff extend compassion to those in need, helping to improve the health and well-being of those we serve, and provide comfort and healing. Your community is our community.
Our Story
We started out as a small operation in California. In May 1969, we acquired four hospitals, some additional care facilities and real estate for the future development of hospitals. Over the years, we've grown tremendously in size, scope and capability, building a home in new markets over time, and curating those homes to provide a compassionate environment for those entrusting us with their care.
We have a rich history at Tenet. There are so many stories of compassionate care; so many "firsts" in terms of medical innovation; so many examples of enhancing healthcare delivery and shaping a business that is truly centered around patients and community need. Tenet and our predecessors have enabled us to touch many different elements of healthcare and make a difference in the lives of others.
Our Impact Today
Today, we are leading health system and services platform that continues to evolve in lockstep with community need. Tenet's operations include three businesses - our hospitals and physicians, USPI and Conifer Health Solutions.
Our impact spreads far and deep with 65 hospitals and approximately 510 outpatient centers and additional sites of care. We are differentiated by our top notch medical specialists and service lines that are tailored within each community we serve. The work Conifer is doing will help provide the foundation for better health for clients across the country, through the delivery of healthcare-focused revenue cycle management and value-based care solutions.
Together as an enterprise, we work to save lives and can accept nothing less than excellence from ourselves in service of our patients and their families, every day.
About the Team
Careers at Tenet
At Tenet Healthcare, the heart of what we do centers on caring with compassion, which ultimately creates a bond between our caregivers and patients. Everyone contributes to these moments, whether providing care directly or supporting those who do.
As an organization, we provide employees with resources, tools and support to serve our patients and customers in the best way possible. We also take care of one another, helping team members further develop their career pathways and maximize their potential.