Information Systems Supervisor
Apply NowCompany: Commonwealth of Kentucky
Location: Frankfort, KY 40601
Description:
Advertisement Closes
4/19/2025 (8:00 PM EDT)
25-02181
Information Systems Supervisor
Pay Grade17
Salary
$83,752.56 Annually
Employment Type
EXECUTIVE BRANCH | FULL TIME | INELIGIBLE FOR OVERTIME PAY | 18A | 37.5 HR/WK
Click here for more details on state employment.
Hiring Agency
Cabinet for Health & Family Services | Office of the Secretary
Location
Location Varies
The agency may authorize the selected candidate to telecommute. The agency may terminate or modify thetelecommuting arrangement at any time.
Description
Applicants from all counties within Kentucky are encouraged to apply.
Join the dynamic team at the Office of Application Technology Services (OATS), where we empower CHFS staffwith a wide array of innovative programs and services! Our commitment is to deliver efficient, effective, andtop-notch service that makes a real difference.
As a vital member of our organization, you'll dive into the exciting world of information technology projectmanagement and process/system development and support. This is your chance to contribute to cutting-edge ITsolutions that enhance how we serve the Commonwealth!
At OATS, you'll collaborate with a talented team dedicated to modernizing service delivery through innovativeand secure IT solutions. You'll gain invaluable exposure to the IT field and play a key role in drivingprogress.
OATS consists of five specialized IT divisions and multiple information systems branches, each crucial tofulfilling our agency's mission. We tackle everything from health services systems to eligibility systems,application and development support, social services systems, and strategic services. Join us and be part of atransformative journey in technology!
Responsibilities include but are not limited to:
CHFS also participates in E-Verify and will provide the federal government with your Form I-9 information toconfirm that you are authorized to work in U.S. CHFS will only use E-Verify once you have accepted a job offerand completed the Form I-9.
For more information on E-Verify, or if you believe that CHFS has violated its E-Verify responsibilities, please contact the Department of Homeland Security (DHS) at 888-897-7781 orhttps://dhs.gov/e-verify
Minimum Requirements
EDUCATION:Graduate of a college or university with a bachelor's degree OR a graduate of a college or university with an associate's degree in information technology or related field OR certification in an IT-related field.
EXPERIENCE, TRAINING, OR SKILLS:Four years of professional experience in computer programming, systems analysis, systems support, or computer operating systems.
Substitute EDUCATION for EXPERIENCE:A master's degree in computer science will substitute for the required experience on a year-for-year basis.
Substitute EXPERIENCE for EDUCATION:Two years of additional experience in computer programming, systems analysis, computer operations, business or public administration, statistics, research, or a related field will substitute for the education requirement.
SPECIAL REQUIREMENTS (AGE, LICENSURE, REGULATION, ETC.):NONE
Working Conditions
Incumbents working in this job title typically perform duties in an office setting.
Probationary Period
This job has an initial and promotional probationary period of 6 months, except as provided in KRS 18A.111.
If you have questions about this advertisement, please contact Duane Odegard at Duane.Odegard@ky.gov or 502-229-3143.
An Equal Opportunity Employer M/F/D
4/19/2025 (8:00 PM EDT)
25-02181
Information Systems Supervisor
Pay Grade17
Salary
$83,752.56 Annually
Employment Type
EXECUTIVE BRANCH | FULL TIME | INELIGIBLE FOR OVERTIME PAY | 18A | 37.5 HR/WK
Click here for more details on state employment.
Hiring Agency
Cabinet for Health & Family Services | Office of the Secretary
Location
Location Varies
The agency may authorize the selected candidate to telecommute. The agency may terminate or modify thetelecommuting arrangement at any time.
Description
Applicants from all counties within Kentucky are encouraged to apply.
Join the dynamic team at the Office of Application Technology Services (OATS), where we empower CHFS staffwith a wide array of innovative programs and services! Our commitment is to deliver efficient, effective, andtop-notch service that makes a real difference.
As a vital member of our organization, you'll dive into the exciting world of information technology projectmanagement and process/system development and support. This is your chance to contribute to cutting-edge ITsolutions that enhance how we serve the Commonwealth!
At OATS, you'll collaborate with a talented team dedicated to modernizing service delivery through innovativeand secure IT solutions. You'll gain invaluable exposure to the IT field and play a key role in drivingprogress.
OATS consists of five specialized IT divisions and multiple information systems branches, each crucial tofulfilling our agency's mission. We tackle everything from health services systems to eligibility systems,application and development support, social services systems, and strategic services. Join us and be part of atransformative journey in technology!
Responsibilities include but are not limited to:
- Provides technical assistance to information technology (IT) personnel and contract consultants in thedevelopment, implementation, and maintenance of the Electronic Records Information Systems Branch (ERISB)systems.
- Supervises branch staff responsible for maintaining application systems and provides liaison servicesbetween customers, support staff, and vendor staff.
- Initiates and reviews system specification for software changes.
- Conducts analysis of programs, policies,procedures, federal/state laws and regulations for automated procedures of support.
- Provides management assistance and project planning, design, development, implementation and maintenance ofcomputer systems as well as cost and staffing needs.
- Promotes the use of statewide information resource management guidelines and technology standards andparticipates as a member of certain teams and committees.
- Approves timesheets and leave requests.
- Makes recommendations to branch manager regarding salary increases,promotions, training needs and other procedures of support.
- Other duties as assigned.
- Strong leadership skills, with the ability to guide and support teams in a technical support environment
- Preferred but not required: experience with health information exchange systems or immunization registrysystems
- Preferred but not required: Familiarity with KOG or other SSO solutions
- Experience working in a Help Desk or call center environment
- Proficiency in Microsoft Office programs
- Strong verbal and written communication skills
- Effective time management and organizational abilities
- Ability to work independently while fostering a team-oriented environment
CHFS also participates in E-Verify and will provide the federal government with your Form I-9 information toconfirm that you are authorized to work in U.S. CHFS will only use E-Verify once you have accepted a job offerand completed the Form I-9.
For more information on E-Verify, or if you believe that CHFS has violated its E-Verify responsibilities, please contact the Department of Homeland Security (DHS) at 888-897-7781 orhttps://dhs.gov/e-verify
Minimum Requirements
EDUCATION:Graduate of a college or university with a bachelor's degree OR a graduate of a college or university with an associate's degree in information technology or related field OR certification in an IT-related field.
EXPERIENCE, TRAINING, OR SKILLS:Four years of professional experience in computer programming, systems analysis, systems support, or computer operating systems.
Substitute EDUCATION for EXPERIENCE:A master's degree in computer science will substitute for the required experience on a year-for-year basis.
Substitute EXPERIENCE for EDUCATION:Two years of additional experience in computer programming, systems analysis, computer operations, business or public administration, statistics, research, or a related field will substitute for the education requirement.
SPECIAL REQUIREMENTS (AGE, LICENSURE, REGULATION, ETC.):NONE
Working Conditions
Incumbents working in this job title typically perform duties in an office setting.
Probationary Period
This job has an initial and promotional probationary period of 6 months, except as provided in KRS 18A.111.
If you have questions about this advertisement, please contact Duane Odegard at Duane.Odegard@ky.gov or 502-229-3143.
An Equal Opportunity Employer M/F/D