Information Technology Project Manager

Salary : $77,910.00 - $97,387.00 Annually
Location : 301 West Market Street Greensboro, NC
Job Type: Full Time
Remote Employment: Flexible/Hybrid
Job Number: 03622
Department: Information Technology
Opening Date: 03/17/2025
Closing Date: 4/7/2025 11:59 PM Eastern

GUILFORD COUNTY GOVERNMENT

Empower Successful People to thrive in a Strong Community supported by Quality Government

Transparency & Communication | Equity & Inclusion | Accountability

Service & Outcomes Excellence | Our People Matter
Description
GENERAL STATEMENT OF DUTIES

Performs planning and implementation roles in the design and preparedness of delivery of project management services for multiple complex technological initiatives to Information Technology and various departments throughout the County.
DISTINGUISHING FEATURES OF THE CLASS

This position enhances the highly sensitive installation process associated with complex, internal strategic projects as well as highly complex departmental projects. It collaborates with all departments and impacts the County's efficiency, quality and customer satisfaction through effective project management. This position assembles meetings consisting of team members from multiple disciplines associated with projects. Team member classification can range from upper management to general staff. The position reports to the Deputy CIO-IT Business & Strategy & Planning and work is evaluated on the basis of attaining individual performance objectives.

Examples of Duties
DUTIES AND RESPONSIBILITIES

Essential duties and responsibilities include, but are not limited to:

• Initiates and performs project management services for high-impact projects.
• Handles oversight and coordination for technology projects to allow others to focus on their day-to-day tasks and maintain scheduled deliverables.
• Develops scope of work, management of time, human resources, communications, contracts, risk and quality within projects.
• Directs the introduction and pilots of new products and services to users.
• Gathers and reports relative data for multiple projects to provide benchmarks and performance measurements.
• Monitors problem reporting and resolution; solicits customer feedback.
• Follows-up on reported problems to ensure that customers are satisfied with the solution or to determine other needs.
• Researches and prepares various statistical and/or narrative reports of activities, issues, or other needs as required by management.
• Ensure projects adhere to frameworks and all documentation is maintained appropriately for each project.
• Works with the IT Trainer to develop training materials for new software and or hardware.
• Performs other related work as required.
• The candidate in this position will work on-site for the first six months before approval of a hybrid schedule.

RECRUITMENT STANDARDS

Knowledge, Abilities and Skills

• Knowledge of in-depth system analysis and ability to apply analytical processes to workflows.
• Knowledge of project management software such as Workfront, MS Project, Asana, or Jira.
• Knowledge of network control and monitoring, configuration, security, performance monitoring, telephone operation and communication.
• Working knowledge of complex technical environments, including applications and LAN systems.
• Ability to coordinate internal and external resources to ensure that projects adhere to scope, schedule, and budget.
• Ability to analyze project status and quality control; able to revise the scope, schedule to ensure that project requirements can be met.
• Able to serve as point of contact for project teams when multiple units are assigned to the same project to ensure team synergy.
• Excellent written and verbal communication skills to effectively interact with stakeholders, project team members and vendors.
• Strong interpersonal skills, fostering positive and effective communication.
• Ability to be highly detail-oriented, able to work independently and able to effectively manage multiple projects.
• Ability to establish and maintain relationships with relevant client stakeholders, providing day-to-day contact on project status and updates.
• Ability to establish and maintain effective trust and effective working relationships with the public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds regardless of race, religion, age, sex, disability or political affiliation.
• Ability to utilize and interpret state of the art project management, spreadsheet, database and graphical software.
• Able to make informed decisions through thorough factual analysis.
• Skilled in effectively monitoring cost, containment accounting, and budgeting practices.
• Proven ability to collaborate with and lead multidisciplinary teams in systems implementation and integration.
• Skilled in delivering exceptional customer satisfaction and support.

Typical Qualifications

MINIMUM QUALIFICATIONS
Bachelor's degree in Computer Science, Information Systems or a related field of study and five years of experience in Information Technology or related field. PMP certification from the Project Management Institute is required.

Preferred Qualifications
At least five years of project management experience.
Supplemental Information
Physical Demands

An employee in this position must be able to physically perform the basic life operational functions of kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, and repetitive motions. The employee must be able to perform light work exerting up to 10 pounds of force routinely and/or in excess of 20 pounds of force occasionally to lift objects.
Working Conditions
Work consists in a normal office environment. No adverse environmental conditions.
May Require Driving

This position may require driving for this position whether driving a County owned or personal vehicle to conduct county business such as but not limited to attending conferences, meetings, or any other county related functions. Motor Vehicle Reports may be verified for valid driver's license and that the driving record is compatible with the county's driving criteria.

If a personal vehicle is operated for county business proper insurance is maintained as per Guilford County's vehicle use policy.
Special Note: This generic class description gives an overview of the job class, its essential functions and recommended job requirements. However, for each individual position assigned to this class, there is available a completed job description with physical abilities checklist which can be reviewed before initiating a selection process. They can provide additional detailed information on which to base various personnel actions and can assist management in making legal defensible personnel decisions.
Guilford County is committed to providing Equal Employment Opportunity (EEO) to employees and applicants for employment regardless of color, religion, sex, national origin, age, disability, genetic information, sexual orientation or political affiliation. The County is committed to complying with all applicable federal, state and local laws that pertain to employment, and to providing a work environment that is free from discrimination of any kind. If you need an auxiliary aide, make the request forty-eight (48) hours in advance of the time the accommodation is needed by calling 336-641-3324.
We are excited about the opportunity of having you as a prospective new employee!

You probably already know our county is a wonderful county to live in, but did you know it is also a wonderful place to work?

Below are a few of the reasons why we love working for Guilford County.

We offer Health Insurance (UnitedHealthCare) to all benefitted employees working a minimum of 20 hours per week. The shared cost of the premium is based on scheduled/budgeted hours. If you are a full-time employee working 40 hours a week you can expect to pay less than $35 a month for medical coverage, dental coverage for $4 a month and vision coverage for $5 a month. That's less than $45 a month for medical, dental & vision coverage; that's unheard of.

Telehealth UHC Virtual Visits are available to you with no copay or out of pocket expense.

We are excited to inform you Guilford County has an Employee Wellness Center (24/7 access) with strength training equipment, cardio machines and a group exercise room with virtual or in person coaching from our Wellness Specialist!

Employee Assistance Program, 100% funded by the county. A superb benefit for you and your family absolutely free. Confidential help with personal or work-related issues.

13 paid holidays, 12 sick days, and 12 vacation days a year. That's 37 paid days a year, totaling almost 2 months of paid time off.

Employer contributes 5% into your 401(k) - no match required.

Enrollment in the State Retirement Plan by contributing 6%.

Longevity pay beginning at five years of service.

We provide a $10,000 Life and AD&D benefit to eligible employees.

Flexible spending accounts (FSA) allow you to set aside tax-free dollars for health care and dependent care.

Voluntary Life, AD&D, Short-Term and Long-Term Disability.
01

Which best describes your level of education?

• High school
• Associate's degree
• Bachelor's degree
• Master's degree or higher

02

If you have a degree, is the major field of study in Computer Science, Information Systems or a related field of study?

• Yes
• No
• I do not have a degree

03

Which best describes your years of experience in Information Technology or related field?

• Less than 3 years
• 3 years less than 5 years
• 5 years less than 7 years
• 7 or more years

04

Do you have a current PMP certification from the Project Management Institute?

• Yes
• No

05

Which describes your years of project management experience?

• Less than 5 years
• 5 or more years

06

I understand that I will work on site the first six months of employment before approved for a hybrid schedule.

• Yes
• No

07

I understand that an official copy of my college transcript will be required upon conditional offer of employment.

• Yes
• No

Required Question