Infrastructure Operations Team Lead
Apply NowCompany: Rush
Location: Chicago, IL 60629
Description:
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: IT Infrastructure
Work Type: Full Time (Total FTE between 0.9 and 1.0)
Shift: Shift 1
Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 AM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $50.68 - $85.14 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush's anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
Are you an experienced infrastructure professional with a passion for leadership and innovation? Join Rush University Medical Center as an Infrastructure Operations Team Lead and play a pivotal role in shaping the future of our IT infrastructure.
In this full-time position, you will lead a dedicated team of infrastructure specialists responsible for ensuring the stability, security, and scalability of Rush's hybrid cloud and on-premises environments. You'll collaborate with cross-functional teams, manage high-impact projects, and serve as a key escalation point for critical issues-all while fostering a culture of collaboration, technical excellence, and continuous improvement.
We're looking for a proactive and strategic thinker with 7+ years of professional experience who thrives in dynamic environments and is passionate about delivering reliable and resilient technology solutions. This is a unique opportunity to support a mission-driven organization while helping modernize and strengthen its IT backbone.
At Rush, we believe in empowering our teams and staying at the forefront of innovation. If you're ready to lead with purpose and bring your deep technical expertise to a healthcare environment that values integrity, accountability, and excellence-this role is for you.
Responsibilities:
Required Job Qualifications:
Preferred Job Qualifications:
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: IT Infrastructure
Work Type: Full Time (Total FTE between 0.9 and 1.0)
Shift: Shift 1
Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 AM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $50.68 - $85.14 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush's anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
Are you an experienced infrastructure professional with a passion for leadership and innovation? Join Rush University Medical Center as an Infrastructure Operations Team Lead and play a pivotal role in shaping the future of our IT infrastructure.
In this full-time position, you will lead a dedicated team of infrastructure specialists responsible for ensuring the stability, security, and scalability of Rush's hybrid cloud and on-premises environments. You'll collaborate with cross-functional teams, manage high-impact projects, and serve as a key escalation point for critical issues-all while fostering a culture of collaboration, technical excellence, and continuous improvement.
We're looking for a proactive and strategic thinker with 7+ years of professional experience who thrives in dynamic environments and is passionate about delivering reliable and resilient technology solutions. This is a unique opportunity to support a mission-driven organization while helping modernize and strengthen its IT backbone.
At Rush, we believe in empowering our teams and staying at the forefront of innovation. If you're ready to lead with purpose and bring your deep technical expertise to a healthcare environment that values integrity, accountability, and excellence-this role is for you.
Responsibilities:
- Lead and mentor a team of infrastructure engineers and administrators, fostering a culture of collaboration and technical excellence.
- Assign tasks, set priorities, and ensure timely resolution of incidents and service requests.
- Partner with leadership to develop and maintain training plans to enhance team skills and keep up with emerging technologies.
- Act as an escalation point for critical infrastructure issues.
- Administer the on-call rotation to ensure 24/7/365 coverage.
- Oversee the maintenance, and optimization of on-premises and cloud-based infrastructure.
- Ensure high availability and reliability of IT systems.
- Manage system updates, patches, and security compliance.
- Lead infrastructure-related projects, ensuring they are delivered on time and within budget.
- Collaborate with automation colleagues to identify and implement automation opportunities to improve operational efficiency.
- Evaluate and recommend new tools, technologies, and best practices.
- Ensure adherence to IT security policies, regulatory requirements, and industry best practices.
- Work with security teams to mitigate vulnerabilities and respond to security incidents.
- Maintain documentation for current and future policies and procedures.
- Focus on continual improvement through routine reviews of current processes and procedures.
Required Job Qualifications:
- Bachelor's degree and 7+ years of IT infrastructure experience or High School Diploma and 11 years of ITinfrastructure experience.
- Strong technical background in server administration (Windows/*NIX), networking, virtualization (VMware), and cloud platforms (AWS, Azure, or GCP).
- Strong problem-solving skills and ability to work under pressure.
- Ability to lead teams, communicate technical concepts, and collaborate across departments.
- Familiarity with ITIL frameworks and incident/change management processes.
Preferred Job Qualifications:
- Experience with MCP, MCSE on Windows 2016, and 2019 is preferred.
- AWS/Azure/GCP certifications or relevant certifications.
- ITIL Foundation
- Security, Privacy, and Regulatory/HPIAA Compliance
- Healthcare Environment Experience
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.