Inside Sales Supervisor
Apply NowCompany: zekelman industries
Location: Chicago, IL 60629
Description:
You may not know our name, but you know our products. What we make is part the places where we live, work and play - all day, everyday.
Zekelman is a family of companies - 100% domestic manufacturers - with a legacy dating back to 1877. We're proud to be the largest independent steel pipe and tube manufacturer in North America and the leading innovator in multi-family housing development.
We believe in what we build and what we build, builds the world around us. Hospitals, hotels, schools, bridges, airports and more.
Come build a career you believe in.
inside Sales Supervisor
About Us
You may not know our name, but you know our products. What we make is part of the places where we live, work, and play - all day, every day.
Zekelman is a family of companies - 100% domestic manufacturers - with a legacy dating back to 1877. We're proud to be the largest independent steel pipe and tube manufacturer in North America and the leading innovator in multi-family housing development.
We believe in what we build, and what we build, builds the world around us-hospitals, hotels, schools, bridges, airports, and more.
Come build a career you believe in.
About the Role
As an Inside Sales Supervisor at Zekelman Industries, you will oversee the Inside Sales team and day-to-day activities of the department to ensure team members meet or exceed their individual goals. This position requires strong leadership, sales expertise, and the ability to analyze market trends to drive sales growth. You will play a key role in training employees on new products and services, coaching them on customer interactions, and identifying opportunities for improvement.
You will collaborate with sales representatives, customers, and internal teams to enhance operational efficiencies, improve customer service, and strengthen business relationships. This role is perfect for someone who thrives in a fast-paced environment, enjoys mentoring a team, and has a strong background in inside sales, preferably within the steel industry.
What You'll Do
Sales Leadership & Team Management:
Customer Service & Market Insights:
Training & Development:
Operational & Strategic Responsibilities:
Who You Are
What You'll Get
Zekelman Industries offers competitive compensation and excellent benefits, including low-cost, high-quality medical and dental benefits. In addition, we have an amazing tuition assistance program, a bonus plan, a 401(k) plan with a generous company match, loyalty awards, and much more:
Compensation & Benefits
Below is the expected base salary range for this position. This is a good-faith estimate, and offers will be determined based on experience, education, skill set, and interview performance.
Base Salary Range: $85,000 - $120,000 annually
Additional compensation may include:
Equal Opportunity Employer Statement
Zekelman Industries is an equal opportunity employer committed to creating a diverse and inclusive workplace. We recruit, employ, train, and promote without regard to race, religion, color, sex, gender identity, sexual orientation, age, disability, or any other legally protected characteristics.
#LI-PF1
Zekelman Industries offers competitive compensation and excellent benefits, including low-cost, high-quality medical and dental benefits. In addition, we have an amazing tuition assistance program, a bonus plan, a 401(k) plan with a generous company match, immediate vesting, and much more.
M/F/D/V
We are Zekelman Industries.
We manufacture superior quality tubular and related products, and provide outstanding service for our valued customers.
We seek to continuously advance the skills and opportunities of our employees, utilizing the latest technology and management tools available to consistently increase profitability and the enterprise value of Zekelman Industries and of our customers.
Zekelman is a family of companies - 100% domestic manufacturers - with a legacy dating back to 1877. We're proud to be the largest independent steel pipe and tube manufacturer in North America and the leading innovator in multi-family housing development.
We believe in what we build and what we build, builds the world around us. Hospitals, hotels, schools, bridges, airports and more.
Come build a career you believe in.
inside Sales Supervisor
About Us
You may not know our name, but you know our products. What we make is part of the places where we live, work, and play - all day, every day.
Zekelman is a family of companies - 100% domestic manufacturers - with a legacy dating back to 1877. We're proud to be the largest independent steel pipe and tube manufacturer in North America and the leading innovator in multi-family housing development.
We believe in what we build, and what we build, builds the world around us-hospitals, hotels, schools, bridges, airports, and more.
Come build a career you believe in.
About the Role
As an Inside Sales Supervisor at Zekelman Industries, you will oversee the Inside Sales team and day-to-day activities of the department to ensure team members meet or exceed their individual goals. This position requires strong leadership, sales expertise, and the ability to analyze market trends to drive sales growth. You will play a key role in training employees on new products and services, coaching them on customer interactions, and identifying opportunities for improvement.
You will collaborate with sales representatives, customers, and internal teams to enhance operational efficiencies, improve customer service, and strengthen business relationships. This role is perfect for someone who thrives in a fast-paced environment, enjoys mentoring a team, and has a strong background in inside sales, preferably within the steel industry.
What You'll Do
Sales Leadership & Team Management:
- Leads and promotes healthy and safe work practices as required by regulatory agencies and company policy.
- Provides input on sales goals, quotas, and metrics for team members to measure their performance.
- Meets with team members to discuss goals, progress, and challenges facing the department.
- Provides feedback to team members about their performance and helps them improve their skills.
- Reviews reports from each sales representative to identify areas for improvement.
Customer Service & Market Insights:
- Reviews customer feedback and inquiries to ensure all customer needs are met.
- Provides customer service and answers questions about products or services.
- Recommends appropriate courses of action for team members based on the client's needs and budget parameters.
- Reviews competitive activity and regional pricing levels within the assigned territory.
- Ensures the team understands data on market trends and regional pricing levels.
- Travels to customer locations for follow-up, presentations, or demonstrations.
Training & Development:
- Trains employees on company policies, procedures, and sales techniques.
- Establishes and enforces rules and regulations to ensure efficient operation of the department.
- Hires, coaches, develops, monitors, and evaluates the performance of staff.
- Reviews and recommends personnel actions for approval.
- Trains sales representatives and new hires on products and closing sales techniques.
Operational & Strategic Responsibilities:
- Supervises maintenance and reviews complex customer account profiles.
- Identifies and improves sales opportunities within the department.
- Performs other duties as assigned.
- Regular and predictable, full-time, on-site attendance during scheduled hours.
Who You Are
- Bachelor's degree in Sales, Marketing, Business Administration, Logistics, or a related field.
- 5+ years of inside sales experience, preferably as a team supervisor in the steel industry.
- Prior experience in tubing or industrial sales preferred.
- Strong knowledge of Atlas' capabilities and internal requirements to maintain operating efficiencies preferred.
- Proficiency in Microsoft Office, business systems, and mobile platforms.
- Strong analytical skills and ability to interpret data for decision-making.
- Excellent customer service, supervisory, and sales skills.
- Strong verbal and written communication skills.
- Professional conflict resolution and problem-solving skills.
- Ability to develop and maintain internal relations with hiring managers, technical, and manufacturing personnel.
- Decisiveness and problem-solving skills to address customer complaints.
What You'll Get
Zekelman Industries offers competitive compensation and excellent benefits, including low-cost, high-quality medical and dental benefits. In addition, we have an amazing tuition assistance program, a bonus plan, a 401(k) plan with a generous company match, loyalty awards, and much more:
- Competitive Compensation
- Bonus Plan & Profit-Sharing Opportunities
- 401(k) with Company Match
- Comprehensive Health, Dental & Vision Insurance
- Tuition Assistance Program
- Paid Vacation & Holidays
- Employee Loyalty Awards
Compensation & Benefits
Below is the expected base salary range for this position. This is a good-faith estimate, and offers will be determined based on experience, education, skill set, and interview performance.
Base Salary Range: $85,000 - $120,000 annually
Additional compensation may include:
- Performance-based yearly merit increase
- Profit-sharing bonus opportunities
Equal Opportunity Employer Statement
Zekelman Industries is an equal opportunity employer committed to creating a diverse and inclusive workplace. We recruit, employ, train, and promote without regard to race, religion, color, sex, gender identity, sexual orientation, age, disability, or any other legally protected characteristics.
#LI-PF1
Zekelman Industries offers competitive compensation and excellent benefits, including low-cost, high-quality medical and dental benefits. In addition, we have an amazing tuition assistance program, a bonus plan, a 401(k) plan with a generous company match, immediate vesting, and much more.
M/F/D/V
We are Zekelman Industries.
We manufacture superior quality tubular and related products, and provide outstanding service for our valued customers.
We seek to continuously advance the skills and opportunities of our employees, utilizing the latest technology and management tools available to consistently increase profitability and the enterprise value of Zekelman Industries and of our customers.