Instructional Technology Application Support Specialist
Apply NowCompany: Chesterfield County Public Schools
Location: Chesterfield, VA 23832
Description:
Salary: $72,499.00 - $123,260.00 Annually
Location : Chesterfield, VA
Job Type: 260 days, 8 hours per day
Job Number: 15728
Department: DIV - Technology Services
Location/Office: Network Services
Opening Date: 04/10/2025
FLSA: Exempt
General Description
Under the supervision of the Coordinator of Instructional Technology, this role supports the effective use and integration of instructional and operational technology across the school division. The Instructional Technology Application Support Specialist provides support for the Canvas learning management system, integrated third-party applications, and the instructional applications that are used division-wide. This position acts as a liaison between the division and providers of instructional and operational applications, helping to manage, implement, and troubleshoot applications. The role also includes creating and maintaining support resources and identifying software solutions to enhance the overall instructional experience.
Essential Job Functions
Budgetary Responsibility:
N/A
Report Preparation:
As requested by the Coordinator of Instructional Technology.
Equipment Operation:
Use of a computer, multimedia production applications, presentation technology, general office equipment, and other specific equipment related to assigned areas.
Contacts:
School-based Instructional Designers, Network Services leadership, Department of Curriculum Development and Support leadership, Curriculum Specialists, Office of Professional Learning team members, external vendors
Work Direction/Supervision:
Works under the direct supervision of the Coordinator of Instructional Technology
Decision Making:
Completes majority of work independently with guidance from the Coordinator of Instructional Technology.
Formal Policy-Setting Responsibilities:
Makes recommendations to the Coordinator of Instructional Technology, as requested.
Physical Demands:
Must have the ability to sit and stand for extended periods of time; exhibit manual dexterity to use a telephone, to enter data into a computer terminal; to see and read a computer screen and printed material with or without vision aids; hear, understand speech and speak in audible tones so that others may understand clearly at normal levels indoors and on the telephone. Physical agility to bend, stoop, sit on the floor, climb stairs, walk and reach overhead.
Work Environment:
Duties performed primarily in an office setting, and potentially occasional school environments.. The noise level in the primary work environment is quiet to moderate.
Qualifications
Considerable knowledge of instructional technology, of blended and personalized learning pedagogy, and of learning management systems from the end user and administrative perspective. Demonstrated proficiency in diagnosing and resolving day-to-day problems with technology and with the Google productivity suite of applications. Demonstrated ability to work both independently and collaboratively with diverse groups, and to communicate effectively both in writing and orally. Demonstrated skill in instructional coaching, in problem-solving, in working under pressure, and in understanding and empathizing with end users and their unique instructional application needs.
Requirements
Must hold a valid Virginia teaching license. 3 or more years of teaching experience in a K-12 setting is required,
Applicants considered for employment must successfully complete the following background investigations/tests:
Chesterfield County Public Schools assures Equal Employment Opportunities for employees as required by Federal and State Orders and Laws. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential tasks. This job description is intended to accurately reflect the position activities and requirements. However, the administration reserves the right to modify, add, or remove duties and assign other duties as necessary. It is not intended to be and should not be construed as an all-inclusive list of all the responsibilities, skills, or working conditions associated with the position and does not imply an employment contract.
Chesterfield County Public Schools offers a wide variety of benefits to employees. Benefit offerings may differ based upon full-time and part-time employee status.
To learn more details, visit our
01
Have you ever been convicted of a felony?
02
Have you ever been convicted of an offense involving the sexual molestation, physical or sexual abuse or rape of anyone?
03
Have you ever been the subject of a founded case of child abuse and/or neglect?
04
Have you ever been convicted of a violation of law other than a minor traffic violation or possession of marijuana?
05
If you answered "yes" to the question regarding a conviction of a violation of law other than a minor traffic violation or possession of marijuana, please explain the nature of the conviction(s) and the date(s) of the conviction(s).
06
Have you ever been terminated or requested to resign from a job position?
07
If you answered "yes" to the question regarding being terminated or requested to resign from a job position, please provide a brief explanation.
08
Have you ever been recommended for non-renewal of an employment contract?
09
Has your teaching license ever been revoked or suspended? If not applicable, select "No."
10
If you answered "yes" to the question regarding having your teaching license revoked or suspended, please provide a brief explanation.
11
Are you the subject of any criminal proceedings?
12
If you answered "yes" to the question regarding current criminal proceedings, please provide a brief explanation.
13
If you answered "yes" to the question regarding recommendation for non-renewal of employment contract, please provide a brief explanation.
Required Question
Location : Chesterfield, VA
Job Type: 260 days, 8 hours per day
Job Number: 15728
Department: DIV - Technology Services
Location/Office: Network Services
Opening Date: 04/10/2025
FLSA: Exempt
General Description
Under the supervision of the Coordinator of Instructional Technology, this role supports the effective use and integration of instructional and operational technology across the school division. The Instructional Technology Application Support Specialist provides support for the Canvas learning management system, integrated third-party applications, and the instructional applications that are used division-wide. This position acts as a liaison between the division and providers of instructional and operational applications, helping to manage, implement, and troubleshoot applications. The role also includes creating and maintaining support resources and identifying software solutions to enhance the overall instructional experience.
Essential Job Functions
- Supports the promotion and daily instructional use of the division's learning management system, to include primary technical support.
- Serves as a liaison between the division and contracted providers of specific division-wide curricular applications to understand and make recommendations about application settings, updates, and changes in functionality, and to troubleshoot and resolve large-scale issues impacting application performance.
- Serves as a liaison between the division and contracted providers of division-wide curricular applications to troubleshoot and resolve large-scale issues impacting application performance.
- Creates and updates support resources for division-wide applications housed on the school division's Application Hub site.
- Regularly reviews available quantitative and qualitative data related to student use and engagement within instructional applications and makes recommendations about continued use; this may include school visits.
- Considers intended division use of instructional applications, anticipates challenges, and provides proactive solutions.
- Supports instructional technology use for the division's Summer programs.
- Regularly communicates with school-based instructional designers and other stakeholders responsible for professional learning, serving as the primary point of contact for instructional technology in schools and helping to determine professional learning needs related to instructional technology.
- Provides support to school-based instructional designers to ensure Technology Standards are carried out according to the CCPS Technology Master Plan, which is aligned to the division strategic plan, the state technology plan, and the profile of a Virginia graduate.
- Provides support for special division-level technology projects and initiatives, as requested.
- Supports the implementation and maintenance of the school division's digital citizenship curriculum and associated resources.
- Performs other duties as assigned.
Budgetary Responsibility:
N/A
Report Preparation:
As requested by the Coordinator of Instructional Technology.
Equipment Operation:
Use of a computer, multimedia production applications, presentation technology, general office equipment, and other specific equipment related to assigned areas.
Contacts:
School-based Instructional Designers, Network Services leadership, Department of Curriculum Development and Support leadership, Curriculum Specialists, Office of Professional Learning team members, external vendors
Work Direction/Supervision:
Works under the direct supervision of the Coordinator of Instructional Technology
Decision Making:
Completes majority of work independently with guidance from the Coordinator of Instructional Technology.
Formal Policy-Setting Responsibilities:
Makes recommendations to the Coordinator of Instructional Technology, as requested.
Physical Demands:
Must have the ability to sit and stand for extended periods of time; exhibit manual dexterity to use a telephone, to enter data into a computer terminal; to see and read a computer screen and printed material with or without vision aids; hear, understand speech and speak in audible tones so that others may understand clearly at normal levels indoors and on the telephone. Physical agility to bend, stoop, sit on the floor, climb stairs, walk and reach overhead.
Work Environment:
Duties performed primarily in an office setting, and potentially occasional school environments.. The noise level in the primary work environment is quiet to moderate.
Qualifications
Considerable knowledge of instructional technology, of blended and personalized learning pedagogy, and of learning management systems from the end user and administrative perspective. Demonstrated proficiency in diagnosing and resolving day-to-day problems with technology and with the Google productivity suite of applications. Demonstrated ability to work both independently and collaboratively with diverse groups, and to communicate effectively both in writing and orally. Demonstrated skill in instructional coaching, in problem-solving, in working under pressure, and in understanding and empathizing with end users and their unique instructional application needs.
Requirements
Must hold a valid Virginia teaching license. 3 or more years of teaching experience in a K-12 setting is required,
Applicants considered for employment must successfully complete the following background investigations/tests:
- Federal Bureau of Investigation (FBI) Criminal History Investigation
- State Police Criminal History Investigation
- Child Protective Services (CPS) Investigation
- Tuberculosis Screening/Test
Chesterfield County Public Schools assures Equal Employment Opportunities for employees as required by Federal and State Orders and Laws. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential tasks. This job description is intended to accurately reflect the position activities and requirements. However, the administration reserves the right to modify, add, or remove duties and assign other duties as necessary. It is not intended to be and should not be construed as an all-inclusive list of all the responsibilities, skills, or working conditions associated with the position and does not imply an employment contract.
Chesterfield County Public Schools offers a wide variety of benefits to employees. Benefit offerings may differ based upon full-time and part-time employee status.
To learn more details, visit our
01
Have you ever been convicted of a felony?
- Yes
- No
02
Have you ever been convicted of an offense involving the sexual molestation, physical or sexual abuse or rape of anyone?
- Yes
- No
03
Have you ever been the subject of a founded case of child abuse and/or neglect?
- Yes
- No
04
Have you ever been convicted of a violation of law other than a minor traffic violation or possession of marijuana?
- Yes
- No
05
If you answered "yes" to the question regarding a conviction of a violation of law other than a minor traffic violation or possession of marijuana, please explain the nature of the conviction(s) and the date(s) of the conviction(s).
06
Have you ever been terminated or requested to resign from a job position?
- Yes
- No
07
If you answered "yes" to the question regarding being terminated or requested to resign from a job position, please provide a brief explanation.
08
Have you ever been recommended for non-renewal of an employment contract?
- Yes
- No
09
Has your teaching license ever been revoked or suspended? If not applicable, select "No."
- Yes
- No
10
If you answered "yes" to the question regarding having your teaching license revoked or suspended, please provide a brief explanation.
11
Are you the subject of any criminal proceedings?
- Yes
- No
12
If you answered "yes" to the question regarding current criminal proceedings, please provide a brief explanation.
13
If you answered "yes" to the question regarding recommendation for non-renewal of employment contract, please provide a brief explanation.
Required Question