Internet Sales Manager
Apply NowCompany: Mazda of Columbia
Location: Columbia, SC 29223
Description:
Description of the role: As an Internet Sales Manager at Mazda of Columbia, you will be responsible for overseeing and managing our online sales efforts. You will work closely with our sales team to driving online/phone sales and manage to increase online sales and drive customer engagement. Additionally, you will be responsible for managing customer inquiries and ensuring a seamless online sales experience.
Responsibilities:
Requirements:
Benefits:
About the Company: Mazda of Columbia is a reputable car dealership located in Columbia, South Carolina. We pride ourselves on providing exceptional customer service and offering high-quality vehicles to our customers. With a dedicated team of professionals, we strive to exceed customer expectations and maintain our position as a leader in the industry.
Responsibilities:
- Develop and implement strategies to increase online sales
- Manage and respond to customer inquiries to ensure mandatory closing percentages
- Work closely with the sales team to drive customer engagement to maintain 12% departmental closing ratio on internet leads
- Maintain 25% departmental phone close
- Develop/manage/train sales associates to set appointments
- Negotiate effectively with customers to close deals to obtain closing metrics
- Monitor and analyze online sales data to identify areas for improvement
- Stay up-to-date with industry trends and best practices in online sales
Requirements:
- Proven experience in online sales management or BDC capacity
- Excellent at getting customers in the showroom from the ecom/phone channels
- Strong negotiation skills with a focus on setting appointments
- Excellent communication and interpersonal skills
- Familiarity with customer relationship management (CRM) software
- Ability to work independently and in a team environment
- Exceptional attention to detail and organizational skills
Benefits:
- Competitive salary ranging from $60000 - $130000 per year
- Health insurance coverage
- 401(k) retirement plan
- Paid time off and holidays
- Opportunities for professional development and advancement
About the Company: Mazda of Columbia is a reputable car dealership located in Columbia, South Carolina. We pride ourselves on providing exceptional customer service and offering high-quality vehicles to our customers. With a dedicated team of professionals, we strive to exceed customer expectations and maintain our position as a leader in the industry.