I&O Cloud Engineer
Apply NowCompany: WELL Health Technologies
Location: Vancouver, BC V5K 5J9
Description:
Entity: WELL Health Technologies Corp.
Position: I&O Cloud Engineer
Type: Full Time
Location: Vancouver, BC
Position Summary:
The I&O Cloud Engineer is responsible for the build, operational maintenance, lifecycle support and project delivery for WELL Group infrastructure. Reporting to the I&O Lead Engineer/Architect, the Cloud Engineer ensures the security, stability, functionality, evolution and performance of I&O delivered services. The I&O Cloud Engineer is also responsible for the day-to-day activities performed by the I&O Engineering team ensuring the achievement of robust solutions / operations and project deliverables on-time and within budget.
The main purpose of this position is to ensure that the delivery and operation of infrastructure or serverless solutions under I&O ownership meets business requirement and expectations in terms of performance, availability, security and continuity.
The scope of this role includes, but is not limited to:
Supporting and maintaining infrastructure, security, site recovery and disaster recovery plans.
Consolidation of hosting environments and alignment with standards.
Deploying workloads on Azure and AWS.
Hypervisor design and administration.
Operating Systems (Windows / Linux)
Monitoring tools and automation.
Web services and APIs.
Infrastructure-as-Code and CI/CD pipelines.
DBMS (MSSQL, MySQL, PostgreSQL, DBaaS...)
Infrastructure support, monitoring, maintenance and troubleshooting.
ITSM processes and procedures.
Technical leadership and project delivery.
Compliance and Audit controls
The position is expected to analyze complex problems and develop solutions that are aligned with best practice and compliant with industry standards. As a member of a global function, the I&O Cloud Engineer will also need to work across the WELL Group of business units and geographies to ensure 24x7 operational excellence, service availability and advancement of technologies to underpin business growth.
What you will be doing:
Implement solutions and operational enhancements that are aligned with the I&O strategic direction whilst ensuring industry standards for the protection of medical data and systems.
Define, document, build and support infrastructure that is cost effective, secure and performant, in alignment with business requirements and I&O standards.
Leverage operational knowledge and experience to perform root cause analysis and define action plans to improve stability and performance.
Identify opportunities to implement automation and infrastructure-as-code to drive efficiencies, increase pace of delivery, and maximize service stability.
Provide full stack support for infrastructure associated with I&O delivered services.
Provide 24x7 support, on a rotation basis, for incidents impacting I&O services.
Manage the operational lifecycle of in-scope infrastructure and supporting services.
Define and execute operational procedures as part of the continuous improvement of infrastructure services.
Collaborate with SRE's, Developers, Service Providers, Vendors and other stakeholder groups as required.
Support adherence to standards, policies and procedures.
Ensure consistency with internal and external audit requirements.
You have:
BSc / BA or equivalent experience.
>7 years of infrastructure operations and build experience with strengths in both on-premise and cloud infrastructure.
Professional certification in one or more public cloud environments (Azure / AWS).
Expert in infrastructure operations, architecture, troubleshooting and lifecycle management.
Expert knowledge of cloud providers service offerings and how to leverage these to underpin business objectives.
Experience in MS SQL, MySQL, MongoDB, Cosmos DB, DynamoDB
Strong working knowledge of on-premise and cloud migration, troubleshooting and optimization.
Expert in VMWare Hypervisor, Microsoft Windows and/or Linux operating systems.
Experience working with APIs, CLIs and SDKs.
Understanding of Software Development Lifecycle.
Knowledge of infrastructure-as-code design, implementation, operation and tools (e.g. Terraform).
Knowledge of one or more programming languages such as python, java, C++, Ruby, JSON, YAML and Javascript.
Developing, deploying, debugging cloud infrastructure with architectural experience defining resilient, fault tolerant, highly available and cost effective solutions.
Strong working knowledge of automation tools.
Excellent documentation skills.
Excellent written and verbal communication skills
The salary offered for this position falls within a specified salary range and will be determined based on a variety of factors, including but not limited to the candidate's experience, qualifications, skills, and the specific needs of the organization. At WELL, we believe in fair and equitable compensation, and our goal is to offer a competitive salary that reflects the value and expertise of the selected candidate.
WELL is committed to supporting a diverse, inclusive, and accessible workplace. We welcome and celebrate the diversity of applicants and team members across ability, race, gender identity, sexual orientation, and perspective. We strive to create an inclusive workplace where differences are celebrated and fuel our success - this is the WELL Way!
WELL has been independently certified as a Great Place to Work by Great Place to Work Institute Canada, an achievement that reflects the company's strong commitment to creating a workplace culture centered on trust, inclusivity, and employee well-being, aligning with its 'Healthy Place to Work' ESG strategy pillar.
Want Read more about us: https://stories.well.company/
Position: I&O Cloud Engineer
Type: Full Time
Location: Vancouver, BC
Position Summary:
The I&O Cloud Engineer is responsible for the build, operational maintenance, lifecycle support and project delivery for WELL Group infrastructure. Reporting to the I&O Lead Engineer/Architect, the Cloud Engineer ensures the security, stability, functionality, evolution and performance of I&O delivered services. The I&O Cloud Engineer is also responsible for the day-to-day activities performed by the I&O Engineering team ensuring the achievement of robust solutions / operations and project deliverables on-time and within budget.
The main purpose of this position is to ensure that the delivery and operation of infrastructure or serverless solutions under I&O ownership meets business requirement and expectations in terms of performance, availability, security and continuity.
The scope of this role includes, but is not limited to:
Supporting and maintaining infrastructure, security, site recovery and disaster recovery plans.
Consolidation of hosting environments and alignment with standards.
Deploying workloads on Azure and AWS.
Hypervisor design and administration.
Operating Systems (Windows / Linux)
Monitoring tools and automation.
Web services and APIs.
Infrastructure-as-Code and CI/CD pipelines.
DBMS (MSSQL, MySQL, PostgreSQL, DBaaS...)
Infrastructure support, monitoring, maintenance and troubleshooting.
ITSM processes and procedures.
Technical leadership and project delivery.
Compliance and Audit controls
The position is expected to analyze complex problems and develop solutions that are aligned with best practice and compliant with industry standards. As a member of a global function, the I&O Cloud Engineer will also need to work across the WELL Group of business units and geographies to ensure 24x7 operational excellence, service availability and advancement of technologies to underpin business growth.
What you will be doing:
Implement solutions and operational enhancements that are aligned with the I&O strategic direction whilst ensuring industry standards for the protection of medical data and systems.
Define, document, build and support infrastructure that is cost effective, secure and performant, in alignment with business requirements and I&O standards.
Leverage operational knowledge and experience to perform root cause analysis and define action plans to improve stability and performance.
Identify opportunities to implement automation and infrastructure-as-code to drive efficiencies, increase pace of delivery, and maximize service stability.
Provide full stack support for infrastructure associated with I&O delivered services.
Provide 24x7 support, on a rotation basis, for incidents impacting I&O services.
Manage the operational lifecycle of in-scope infrastructure and supporting services.
Define and execute operational procedures as part of the continuous improvement of infrastructure services.
Collaborate with SRE's, Developers, Service Providers, Vendors and other stakeholder groups as required.
Support adherence to standards, policies and procedures.
Ensure consistency with internal and external audit requirements.
You have:
BSc / BA or equivalent experience.
>7 years of infrastructure operations and build experience with strengths in both on-premise and cloud infrastructure.
Professional certification in one or more public cloud environments (Azure / AWS).
Expert in infrastructure operations, architecture, troubleshooting and lifecycle management.
Expert knowledge of cloud providers service offerings and how to leverage these to underpin business objectives.
Experience in MS SQL, MySQL, MongoDB, Cosmos DB, DynamoDB
Strong working knowledge of on-premise and cloud migration, troubleshooting and optimization.
Expert in VMWare Hypervisor, Microsoft Windows and/or Linux operating systems.
Experience working with APIs, CLIs and SDKs.
Understanding of Software Development Lifecycle.
Knowledge of infrastructure-as-code design, implementation, operation and tools (e.g. Terraform).
Knowledge of one or more programming languages such as python, java, C++, Ruby, JSON, YAML and Javascript.
Developing, deploying, debugging cloud infrastructure with architectural experience defining resilient, fault tolerant, highly available and cost effective solutions.
Strong working knowledge of automation tools.
Excellent documentation skills.
Excellent written and verbal communication skills
The salary offered for this position falls within a specified salary range and will be determined based on a variety of factors, including but not limited to the candidate's experience, qualifications, skills, and the specific needs of the organization. At WELL, we believe in fair and equitable compensation, and our goal is to offer a competitive salary that reflects the value and expertise of the selected candidate.
WELL is committed to supporting a diverse, inclusive, and accessible workplace. We welcome and celebrate the diversity of applicants and team members across ability, race, gender identity, sexual orientation, and perspective. We strive to create an inclusive workplace where differences are celebrated and fuel our success - this is the WELL Way!
WELL has been independently certified as a Great Place to Work by Great Place to Work Institute Canada, an achievement that reflects the company's strong commitment to creating a workplace culture centered on trust, inclusivity, and employee well-being, aligning with its 'Healthy Place to Work' ESG strategy pillar.
Want Read more about us: https://stories.well.company/