IT Architect

Career Area:
Technology, Digital and Data

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

IT Architect

Role Definition:

Caterpillar is investing in our digital future, and we're looking for an IT Architect that will own the creation and maintenance of the architectural roadmap in support of EPD. The focus of this role will be in processes and solution that would be categorized as Systems of Engagement or Customer Relationship Management solutions in support of Sales, Marketing, Service and Parts specifically focus on the Electric Power Division (EPD) business outcomes, both for internal users, Customers and Dealers.

This role will focus on processes and solutions categorized as Systems of Engagement or Customer Relationship
Management solutions supporting Sales, Marketing, Service, and Parts. It will specifically focus on the Electric Power
Division (EPD) business growth from a 5-billion-dollar business to a 10 billion dollar business for internal users,
Customers, and Dealers.

This position will collaborate closely with peers in similar roles for other Energy and Transportation (E&T) Divisions to
share ideas and engage business stakeholders. The goal is to ensure a clear understanding of required business
outcomes in the short, medium, and long term and build a business-related technology roadmap that drives
sustainable IT investment to support business growth.

The primary goal is to become a trusted partner to the EPD group, being able to articulate business requirements to a
broader IT community, establish the best solution for a given set of requirements, and articulate the trade-offs involved
in choosing one solution over another. Team members within this group are responsible for selecting a sustainable
solution that can scale as the number of users increases, is secure, and will not drive high technical debt or require
significant changes as time goes on.

Salesforce will be the core technology used alongside other enterprise solutions. This position will exploit the core
capabilities available through Salesforce while aligning to the broader composable architecture design principles to
ensure solutions in this space are more easily integrated with other enterprise solutions, such as Engineering,
Manufacturing execution, and ERP-based functions.

This role will work alongside the Divisional Architect, EPD solution leads, delivery teams, and EPD CIO to create an
execution plan that secures funding and then delivers the expected process improvements through the delivery of IT
projects.

What You Will Do:

Key areas of accountability include creating and maintaining the IT roadmap, leading the development of Architecture
Solutions in support of divisional projects and programs that are in line with business affordability levels, looking for
synergy opportunities to share development costs or reuse investment from other divisions, and developing and
maintaining Business-Relevant IT roadmaps and application evolution plans

• Serve as the primary architectural authority for all Salesforce platforms and related solutions within the
  Electric Power Division.
• Translate business requirements into scalable, secure, and sustainable Salesforce architectures that support
  both current needs and future growth.
• Partner with business units, product owners, developers, and stakeholders to define and drive Salesforce-
  related initiatives, including Sales Cloud, Service Cloud, Field Service, and Customer/Partner Communities.
• Develop architectural standards, reference models, and integration patterns for Salesforce and its connection
  with core systems.
• Evaluate and recommend tools, apps, and features from the Salesforce AppExchange or custom
  development to enhance platform capability.
• Ensure data integrity, governance, and security compliance across Salesforce solutions.
• Collaborate with enterprise architects and IT leadership to ensure solutions align with broader enterprise
  strategies and cloud transformation goals.
• Lead solution design sessions, technical workshops, and architecture reviews.
• Oversee and guide technical teams during implementation, ensuring adherence to best practices and
  architectural principles.
• Stay current with Salesforce releases, emerging technologies, and utility industry trends.

What You Have:

• Bachelor's degree in computer science, Engineering, Information Systems, or related field
• 8-10+ years of experience in IT, with at least 3 years in a Salesforce Solution Architect or Lead Developer
  role
• Understanding of IT operations, regulatory frameworks, and customer service models.
• Salesforce certifications such as Salesforce Certified Application Architect or System Architect (preferred).
• Experience with Salesforce integrations (MuleSoft, APIs, middleware) and data migration strategies
• Knowledge of Agile/Scrum methodologies and DevOps practices
• Ability to translate complex business needs into actionable technical strategies.
• Familiarity with enterprise platforms (e.g., SAP, Snowflake, etc.)
• Exposure to field mobility and asset-centric use cases on Salesforce
• Functional understanding and ability to demonstrate implementation of end-to-end CRM solutions using
  Sales, Service, Community, and Marketing Cloud.
• Experience in working on proposals, estimating the scope of work, and supporting pre-project activities
• Conducting customer workshops during project discovery, preparing end-to-end Solution design documents,
  and working with the development team as per project requirements.
• Background in Visualforce, Visual Workflow, APEX, and Process Builder with the ability to design, code,
  debug, and analyze the performance of solutions
• Experience in designing and developing integrations between Salesforce.com and other systems using SOAP
  and REST API
• Strong understanding of SAFe based Agile SDLC implementation and other supporting techniques such as
  environment management, test automation, peer reviews.
• Ability to demonstrate critical, analytical thinking in all aspects of the job - technical and non-technical.
• Ability to be highly productive, working independently and in close collaboration within a team environment
• Excellent verbal and written communication and presentation skills and ability to deal with sensitive
  information, mentor and coach, and/or persuade others on new technologies, applications, or potential
  solutions.

Skills Descriptors:

• Core Application Systems: Knowledge of major production application systems used for delivery of services to internal and external clients; ability to leverage major production application systems in diverse situations.

• Analytical Thinking: Knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems.

• Technical Excellence: Knowledge of a given technology and various application methods; ability to develop and provide solutions to significant technical challenges.

• Software Product Design/Architecture: Knowledge of software product design; ability to convert market requirements into the software product design.

• Application Modernization: Knowledge of the concepts, processes and technologies of application modernization; ability to design, develop and deploy modernized applications in various business scenarios.

• Architecture Modeling: Knowledge of Architecture Modeling; ability to develop and modify enterprise architecture through conceptual, logical and physical approaches.

• Business Assessment: Knowledge of the activities, tasks, practices and deliverables for assessing and documenting business opportunities; ability to assess the benefits, risks, and success factors of potential applications.

• System and Technology Integration: Knowledge of the features and facilities of systems; ability to integrate and communicate among applications, databases and technology platforms.

Additional Info:

• This role is onsite 5 days a week in Irving, TX.
• NO RELOCATION
• Sponsorship is NOT available.

What You Will Get:

• Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world.
• Here you earn more than just a salary because we value your performance. We offer a total rewards package that provides benefits on day one (medical, dental, vision, RX, and 401K) along with the potential of an annual bonus. Additional benefits include paid vacation days and paid holidays.
• All qualified individuals - Including minorities, females, veterans, and individuals with disabilities - are encouraged to apply.

About Caterpillar -

Caterpillar Inc. is the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we've been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.

Summary Pay Range:
$144,960.00 - $217,320.00

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Benefits:

Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.

• Medical, dental, and vision benefits*
• Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
• 401(k) savings plans*
• Health Savings Account (HSA)*
• Flexible Spending Accounts (FSAs)*
• Health Lifestyle Programs*
• Employee Assistance Program*
• Voluntary Benefits and Employee Discounts*
• Career Development*
• Incentive bonus*
• Disability benefits
• Life Insurance
• Parental leave
• Adoption benefits
• Tuition Reimbursement

* These benefits also apply to part-time employees

Posting Dates:
April 16, 2025 - April 29, 2025

Any offer of employment is conditioned upon the successful completion of a drug screen.

EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

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