IT Business Analyst III
Apply NowCompany: Hennepin County, MN
Location: Minneapolis, MN 55407
Description:
Salary: $85,609.44 - $136,948.14 Annually
Location : Downtown Minneapolis
Job Type: Full-time
Job Number: 25RSA631TV340
Department: Resident Services Admin
Division: Resident Services Admin
Opening Date: 04/04/2025
Closing Date: 4/9/2025 11:59 PM Central
Description
The Resident Services IT department is seeking an Information Technology (IT) Business Analyst III. This position will conduct research and analysis to provide solutions to business problems and help introduce and implement these solutions to businesses and their clients. This position will also create and lead the team, lead project progress, set deadlines, solve issues that arise, ensure stakeholder satisfaction, and evaluate project performance, including the performance of their team members.
Current Hennepin County employees who refer a candidate hired into an open competitive position may be eligible for a $500 referral bonus. For more information visit.
Location and hours:
This position is hybrid and will be performed both on-site at the Hennepin County Government Center, 300 South 6th Street, Minneapolis, MN 55487 and remote as job duties require. Work hours will be Monday through Friday, between 8 a.m. - 4:30 p.m., with flexibility. While this position is designated as hybrid, based on current requirements hires must reside in or relocate to Minnesota or Wisconsin. New Employee Orientation (NEO) for all new benefit-earning employees is in-person in downtown Minneapolis. Details about NEO will be provided upon hire.
About the position type:
This is a full-time, benefit earning position.
This position is internally classified as an Information Technology (IT) Business Analyst III.
Click to view the job classification specification.
At this time, employees may be eligible to receive an additional cash merit of up to $2,738.95 that can be earned annually based on performance.
In this position, you will:
Resident Services IT (RSIT) manages the overall technology for the Assessor's Office, Elections Department, Service Center Department, Library, and Examiner of Titles, in addition to the Land Information and Tax Services Department which includes the Strategy and Support Division, Recorder and Registrar of Titles Office, Survey Division and Property Tax Division.
RSIT serves our customers through strong partnerships, advocacy, business competency and technical expertise. Our mission is to be a strategic technical liaison, bridging our customers' business objectives with the County's technology mission.
About Hennepin County:
Hennepin is the largest county government organization in Minnesota. Our employees work every day to improve the health, safety and quality of life for our residents and communities. All of our jobs align with our mission to serve residents through transformative services that reduce disparities, eliminate inequities, and create opportunity for all and our vision of a community where all people are healthy, all people are valued, and all people thrive.
Our employees receive a combination of competitive benefits and positive workplace culture not found at other organizations. This includes meaningful work that impacts our community, competitive pay, work-life balance, a variety of benefits and opportunities to grow. Learn more at (login as Guest). Hennepin County envisions an organization where our commitment to diversity and the reduction of disparities is fundamental in providing excellent service to our community.
Your future. Made here.
This posting may be used to fill current and future limited duration and regular vacancies.
Watch this video for application best practices and tips.
Invitations to interview will be based upon an assessment of education and experience. Final candidates may be required to complete a background check.
If you have any questions, please contact:Toufue Vue
toufue.vue@hennepin.us
#LI
Why work here?
Hennepin County embraces the Total Rewards philosophy. We want our employees to succeed - not only at work but as they move through life and its milestones. We offer advantages and opportunities others can't - including:
By working in public service, we are a part of something larger than ourselves. Together, we support those in need. We help people access information and services. We empower vibrant and diverse communities. We serve residents.
Visit our benefits page to learn more: bridge.hennepin.us/eligibility.
If you are a current Hennepin County employee please be aware that any change in job classification may affect your current benefits (such as a conversion from Vacation/Sick Leave to Paid Time Off and/or enrollment in a Health Care Saving Plan.) Information about the impact of job changes on benefits can be found
01
This position is hybrid and will be performed both on-site at the Hennepin County Government Center, 300 South 6th Street, Minneapolis, MN 55487 and remote as job duties require. Work hours will be Monday through Friday, between 8 a.m. - 4:30 p.m., with flexibility.
While this position is designated as hybrid, based on current requirements hires must reside in or relocate to Minnesota or Wisconsin.
New Employee Orientation (NEO) for all new benefit-earning employees is in-person in downtown Minneapolis. Details about NEO will be provided upon hire.
Are you willing and able to meet these requirements?
02
In which of the following area(s) have you earned a technical certificate or degree? Check all that apply.
03
What is the highest level of certificate/degree you have earned in the field(s) you selected above?
04
Describe your education including area(s) of study, school(s) attended, and degree(s)/certification(s) earned. If you have not completed a degree(s)/certificate(s), list five or more college/vocational technical courses that you have completed. If you have not completed a degree/certificate/courses, type "None" in the space provided.
05
Have you completed an approved IT Hennepin County internship?
06
If you indicated "Yes" to the question above, please provide your internship dates and the name of your supervisor. If you do not have this experience, type "None" in the space provided.
07
How many full-time equivalent years of IT experience do you have?
08
Describe your IT experience, referencing job(s) listed on your resume. If you do not have this experience, type "None" in the space provided.
09
How many full-time equivalent years of experience do you have working with agile methodologies including documenting requirements, designing, testing, and managing deployment phases, and helping a business use Agile principles?
10
Describe your experience working with agile methodologies including documenting requirements, designing, testing, and managing deployment phases, and helping a business use Agile principles, referencing job(s) listed on your resume. If you do not have this experience, type "None" in the space provided.
11
How many full-time equivalent years of experience do you have leading and managing project artifacts and IT project teams in planning, analyzing, designing, organizing, implementing, and supporting solutions?
12
Describe your experience leading and managing project artifacts and IT project teams in planning, analyzing, designing, organizing, implementing, and supporting solutions, referencing positions listed on your application/resume. If you do not have this experience, type "None" in the space provided.
13
Please choose the one recruitment source that best describes how you first learned about this job opening. Please review all possible choices before making your selection. Your response to this question helps us evaluate the effectiveness of our recruitment methods.
14
For the recruitment source selected above, please provide the specific name of the person, website, or media source.
Required Question
Location : Downtown Minneapolis
Job Type: Full-time
Job Number: 25RSA631TV340
Department: Resident Services Admin
Division: Resident Services Admin
Opening Date: 04/04/2025
Closing Date: 4/9/2025 11:59 PM Central
Description
The Resident Services IT department is seeking an Information Technology (IT) Business Analyst III. This position will conduct research and analysis to provide solutions to business problems and help introduce and implement these solutions to businesses and their clients. This position will also create and lead the team, lead project progress, set deadlines, solve issues that arise, ensure stakeholder satisfaction, and evaluate project performance, including the performance of their team members.
Current Hennepin County employees who refer a candidate hired into an open competitive position may be eligible for a $500 referral bonus. For more information visit.
Location and hours:
This position is hybrid and will be performed both on-site at the Hennepin County Government Center, 300 South 6th Street, Minneapolis, MN 55487 and remote as job duties require. Work hours will be Monday through Friday, between 8 a.m. - 4:30 p.m., with flexibility. While this position is designated as hybrid, based on current requirements hires must reside in or relocate to Minnesota or Wisconsin. New Employee Orientation (NEO) for all new benefit-earning employees is in-person in downtown Minneapolis. Details about NEO will be provided upon hire.
About the position type:
This is a full-time, benefit earning position.
This position is internally classified as an Information Technology (IT) Business Analyst III.
Click to view the job classification specification.
At this time, employees may be eligible to receive an additional cash merit of up to $2,738.95 that can be earned annually based on performance.
In this position, you will:
- Define, analyze, develop and document functional and technical specifications that support development and test and deploy applications and new technologies.
- Evaluate information technology needs and vendor applications using application development and structured analysis techniques. Support adoption of new tools and processes as they are implemented.
- Develop communication plans to meet project and stakeholder needs and report business analysis measurements; prepare written proposals and project objective documents according to assigned direction.
- Effectively communicate and present to technical and non-technical teams at all levels; service requests, priorities, and relevant project and solution information regarding business unit/department requests, projects, and initiatives based on predefined criteria.
- Mentor other IT Business Analysts, act as a lead on large projects, build metrics reports for decision making, and participate on planning for the division.
- Lead or manage projects, work teams on departmental projects in system analysis, design, planning development and implementation.
- Create and maintain project documentation, develop detailed work plans, schedules, project estimates, resource plans and status reports. Ensure project compliance with internal or relevant external policies and procedures.
- Establish and maintain working relationships with all IT factions, internal and external business partners to ensure quality partnerships in delivering IT services and solutions.
- Act as a liaison between departmental end-users, technical analysts, information technology analysts, and consultants.
- Coordinate and participate in development of processes within IT Services, existing and new solutions to ensure compliance and implement continuous improvement processes.
- One of the following:
- Five years or more of technology experience.
- Completion of an approved IT Hennepin County internship or completion of five or more college/vocational technology courses and two years or more of technology experience.
- Two-year college/vocational technical degree in a technology field or an approved IT certificate and two years or more of technology experience.
- Bachelor's degree in a technology field and two years or more of information technology experience.
- Master's degree or higher in information technology.
- Experience:
- Working with agile methodologies including documenting requirements, designing, testing, and managing deployment phases, and helping a business use Agile principles.
- Leading and managing project artifacts and IT project teams in planning, analyzing, designing, organizing, implementing, and supporting solutions.
- Ability to:
- Communicate with technical and non-technical teams, collaborating with different functions of IT, gathering feedback, problem solving, and communicating concisely and clearly on subject matters on all levels.
- Establishing and maintaining effective working relationships and partnerships at all levels of the organization, working independently and with limited direction and guidance.
- Creatively problem solve when confronted with technical issues.
- Prioritize and plan work effectively.
Resident Services IT (RSIT) manages the overall technology for the Assessor's Office, Elections Department, Service Center Department, Library, and Examiner of Titles, in addition to the Land Information and Tax Services Department which includes the Strategy and Support Division, Recorder and Registrar of Titles Office, Survey Division and Property Tax Division.
RSIT serves our customers through strong partnerships, advocacy, business competency and technical expertise. Our mission is to be a strategic technical liaison, bridging our customers' business objectives with the County's technology mission.
About Hennepin County:
Hennepin is the largest county government organization in Minnesota. Our employees work every day to improve the health, safety and quality of life for our residents and communities. All of our jobs align with our mission to serve residents through transformative services that reduce disparities, eliminate inequities, and create opportunity for all and our vision of a community where all people are healthy, all people are valued, and all people thrive.
Our employees receive a combination of competitive benefits and positive workplace culture not found at other organizations. This includes meaningful work that impacts our community, competitive pay, work-life balance, a variety of benefits and opportunities to grow. Learn more at (login as Guest). Hennepin County envisions an organization where our commitment to diversity and the reduction of disparities is fundamental in providing excellent service to our community.
Your future. Made here.
This posting may be used to fill current and future limited duration and regular vacancies.
Watch this video for application best practices and tips.
Invitations to interview will be based upon an assessment of education and experience. Final candidates may be required to complete a background check.
If you have any questions, please contact:Toufue Vue
toufue.vue@hennepin.us
#LI
Why work here?
Hennepin County embraces the Total Rewards philosophy. We want our employees to succeed - not only at work but as they move through life and its milestones. We offer advantages and opportunities others can't - including:
- Meaningful work
- Public service
- Competitive pay
- Work-life balance
- Generous benefits
- Opportunities to grow
- Commitment to your success
By working in public service, we are a part of something larger than ourselves. Together, we support those in need. We help people access information and services. We empower vibrant and diverse communities. We serve residents.
Visit our benefits page to learn more: bridge.hennepin.us/eligibility.
If you are a current Hennepin County employee please be aware that any change in job classification may affect your current benefits (such as a conversion from Vacation/Sick Leave to Paid Time Off and/or enrollment in a Health Care Saving Plan.) Information about the impact of job changes on benefits can be found
01
This position is hybrid and will be performed both on-site at the Hennepin County Government Center, 300 South 6th Street, Minneapolis, MN 55487 and remote as job duties require. Work hours will be Monday through Friday, between 8 a.m. - 4:30 p.m., with flexibility.
While this position is designated as hybrid, based on current requirements hires must reside in or relocate to Minnesota or Wisconsin.
New Employee Orientation (NEO) for all new benefit-earning employees is in-person in downtown Minneapolis. Details about NEO will be provided upon hire.
Are you willing and able to meet these requirements?
- Yes
- No
02
In which of the following area(s) have you earned a technical certificate or degree? Check all that apply.
- Computer science
- Information technology
- Management information systems (MIS)
- Other related field
- I do not have a degree/certificate, but I have completed five or more college/vocational technical courses
- None of the above
03
What is the highest level of certificate/degree you have earned in the field(s) you selected above?
- Technical certificate
- Associate degree
- Bachelor's degree
- Master's degree or higher
- None of the above
04
Describe your education including area(s) of study, school(s) attended, and degree(s)/certification(s) earned. If you have not completed a degree(s)/certificate(s), list five or more college/vocational technical courses that you have completed. If you have not completed a degree/certificate/courses, type "None" in the space provided.
05
Have you completed an approved IT Hennepin County internship?
- Yes
- No
06
If you indicated "Yes" to the question above, please provide your internship dates and the name of your supervisor. If you do not have this experience, type "None" in the space provided.
07
How many full-time equivalent years of IT experience do you have?
- I do not have this experience
- Less than 2 years
- 2 year or more, but less than 3 years
- 3 years or more, but less than 4 years
- 4 years or more, but less than 5 years
- 5 years or more
08
Describe your IT experience, referencing job(s) listed on your resume. If you do not have this experience, type "None" in the space provided.
09
How many full-time equivalent years of experience do you have working with agile methodologies including documenting requirements, designing, testing, and managing deployment phases, and helping a business use Agile principles?
- I do not have this experience
- Less than 1 year
- 1 year or more, but less than 2 years
- 2 years or more, but less than 3 years
- 3 years or more, but less than 4 years
- 4 years or more
10
Describe your experience working with agile methodologies including documenting requirements, designing, testing, and managing deployment phases, and helping a business use Agile principles, referencing job(s) listed on your resume. If you do not have this experience, type "None" in the space provided.
11
How many full-time equivalent years of experience do you have leading and managing project artifacts and IT project teams in planning, analyzing, designing, organizing, implementing, and supporting solutions?
- I do not have this experience
- Less than 1 year
- 1 year or more, but less than 2 years
- 2 years or more, but less than 3 years
- 3 years or more, but less than 4 years
- 4 years or more
12
Describe your experience leading and managing project artifacts and IT project teams in planning, analyzing, designing, organizing, implementing, and supporting solutions, referencing positions listed on your application/resume. If you do not have this experience, type "None" in the space provided.
13
Please choose the one recruitment source that best describes how you first learned about this job opening. Please review all possible choices before making your selection. Your response to this question helps us evaluate the effectiveness of our recruitment methods.
- College or university (job board, career services, or instructor)
- Community or nonprofit organization (counselor, job board, etc.)
- Employee or recruiter of Hennepin County (supervisor/manager, colleague, or Human Resources)
- Friend or family member that is not a Hennepin County employee
- Hennepin County job notification emails
- Indeed.com
- Job fair or networking event
- Print advertisement (flyer, postcard, billboard, transit ad, etc.)
- Professional association (ASCE, APWA, ISACA, etc.)
- Social media (Handshake, Facebook, X, Instagram, etc.)
- hennepin.jobs or governmentjobs.com
14
For the recruitment source selected above, please provide the specific name of the person, website, or media source.
Required Question