IT Business Partner (Onsite - Waukee, IA )

Job Description:

We are looking to add an IT Business Partner to join our Creative Risk Solutions team in Waukee, IA. This team member will lead the day-to-day operations while providing leadership for implementing IT initiatives which support overall business strategies.

Essential Responsibilities:

• Facilitate discussions and consensus among various stakeholders, within the business and Information Technology to define and deliver strategic capabilities.
• Manage and monitor the portfolio of technology operations projects, including budgets, timelines, and resources.
• Develop business case justifications and cost/benefit analyses for capability solutions, including IT spending and initiatives. Establish and monitor the process, data and information technology budgets.
• Write policies, procedures, and technical documentation.
• Consult on and operationalize technical and security policies within the business.

Management Responsibilities

• Coach and counsel team members on areas such as workflow, process and procedure, customer service and client consulting.
• Prepare and conduct performance feedback that defines future goals and objectives and hold employees accountable.
• Foster a high-performance culture by supporting career development and advancement for team members.
• Attend team and enterprise meetings, as well as leadership training opportunities offered internally and externally.
• Coordinate initial and ongoing training with Growth & Development and team members on established processes and procedures.
• Support and maintain standardized processes to ensure efficient and effective quality service according to established quality guidelines.

Qualifications:

• Education: Bachelor's degree in computer science or related business field preferred or education and experience equivalent.
• Experience: 7+ years of IT industry experience with increasing responsibilities for management and support of capabilities, process, data, and information systems and technology with at least 3 years in IT management role. Proven experience in process, data, IT planning, organization and development. Proven leadership ability. Exposure to both shared and outsourced solutions.
• Skills & Technical Competencies: Outstanding leadership, communication, presentation, customer service, analytical and project management skills. Ability to work with cross-functional teams to accomplish overall project goals. Understands business needs, makes informed decisions, and effectively delivers technology solutions, including related processes and procedures. Ability to identify an opportunity and / or root cause, apply logical reasoning to analyze the facts, and develop and execute and effective outcome.

Here's a little bit about us:

Creative Risk Solutions is a leading provider of innovative risk management solutions. We specialize in delivering customized claims management, loss control, and risk consulting services to our clients. Our team is dedicated to excellence, integrity, and creating value for our clients through proactive risk management strategies. In addition to being great at what you do, we place a high emphasis on building a best-in-class culture. We do this through empowering employees to build trust through honest and caring actions, ensuring clear and constructive communication, establishing meaningful client relationships that support their unique potential, and contributing to the organization's success by effectively influencing and uplifting team members.

Benefits: In addition to core benefits like health, dental and vision, also enjoy benefits such as:

• Paid Parental Leave and supportive New Parent Benefits - We know being a working parent is hard, and we want to support our employees in this journey!
• Company paid continuing Education & Tuition Reimbursement - We support those who want to develop and grow.
• 401k Profit Sharing - Each year, Holmes Murphy makes a lump sum contribution to every full-time employee's 401k. This means, even if you're not in a position to set money aside for the future at any point in time, Holmes Murphy will do it on your behalf! We are forward-thinking and want to be sure your future is cared for.
• Generous time off practices in addition to paid holidays - Yes, we actually encourage employees to use their time off, and they do. After all, you can't be at your best for our clients if you're not at your best for yourself first.
• Supportive of community efforts with paid Volunteer time off and employee matching gifts to charities that are important to you - Through our Holmes Murphy Foundation, we offer several vehicles where you can make an impact and care for those around you.
• DE&I programs - Holmes Murphy is committed to celebrating every employee's unique diversity, equity, and inclusion (DE&I) experience with us. Not only do we offer all employees a paid Diversity Day time off option, but we also have a Chief Diversity Officer on hand, as well as a DE&I project team, committee, and interest group. You will have the opportunity to take part in those if you wish!
• Consistent merit increase and promotion opportunities - Annually, employees are reviewed for merit increases and promotion opportunities because we believe growth is important - not only with your financial wellbeing, but also your career wellbeing.
• Discretionary bonus opportunity - Yes, there is an annual opportunity to make more money. Who doesn't love that?!

Holmes Murphy & Associates is an Equal Opportunity Employer.

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