IT Field Engineer

Job Description

Job Summary

Under the direction of the Sr Manager - Rig Support, the IT Field Engineer will provide support via a roaming/rotating offshore position. IT Field Engineer will be supporting the IT offshore client infrastructure (computer hardware, software, and communications) and other technology-related activities supporting Global offshore operations including standardization, compliance, and support for the Global offshore IT perspective on priority for technology-related activities.

Principal Duties and Responsibilities

• Visits offshore locations to support IT department including troubleshooting, resolve and document concerns and issues, check and perform root cause analysis as required.
• Carries out and maintains survey reports, checks and documents required from offshore visit.
• Supports installation and configuration of hardware and software as required.
• Supports implementing network and security procedures for safeguarding systems
• Contributes to the development of hardware, software, and security technology standards.
• Assists, guides, and communications to other departments on the rigs for changes to the IT systems.
• Works with offshore teams to identify areas of concern and formulate plan to resolve areas of concern.
• Reviews how IT tools are being used and provide advice on use and return concerns on non-use
• In collaboration with the Sr Manager - Rig Support, develops annual technology goals and objectives.
• Assists in shipyard work scope execution with other members of the IT group, as required.
• Ensures all activities are carried out in a safe manner complying with all regulatory requirements, legislation and HSEQ procedures.
• Manages, organizes, and controls the assembly, completion, and start-up work at site in such a manner that the entire scope meets all objectives regarding safety, functionality, environment, cost, schedule, work environment and quality.

Qualifications / Experience

• 3+ years of professional experience in an IT Support role
• 2+ years of experience in working in an offshore\marine environment
• Excellent written and verbal communication skills
• Communication and presentation skills
• Bachelor's degree in Computer Science or experience equivalent

Skills & Experience

• Advanced knowledge of personal computer hardware, Microsoft desktop operating systems and peripheral equipment such as printers, drivers, monitors, keyboards, and scanners.
• Knowledge of working with Android devices including tablets, Raspberry Pi etc.
• Working knowledge of servers, networking, IOT, PLC hardware and the ability to identify physical network and IOT devices to enable remote parties in carrying out maintenance and upgrade tasks
• Thorough knowledge of Local Area Network fundamentals.
• Basic knowledge of IP networking fundamentals including routing protocols, addressing, and name resolution (such as DHCP, and DNS).
• Understands how to read network and other schematic drawings and ability to prepare same.
• Experience in creation and testing of interconnecting cable/technologies.
• Familiarity with network diagnostic equipment.
• Ability and knowledge to troubleshoot and resolve the network infrastructure issues.
• Basic project management skills for managing concurrent projects, meeting deadline, following existing scope of works and ability to create same.
• Ability to work independently, self-learn, and in conjunction with other disciplines and departments on and offshore, perform thorough problem analysis for hardware and software.

About Us

At Valaris, our core purpose is to provide responsible solutions that deliver energy to the world. Our purpose is the driving force that defines us as a leading organization in our industry. Our diverse fleet of ultra-deepwater drillships, versatile semisubmersibles and modern shallow-water jackups is capable of meeting a wide spectrum of customers' well program requirements. Our rig fleet is among the most technologically advanced in the industry and our well-trained crews perform at the highest levels in the most challenging offshore environments. With an unwavering focus on safety and dedicated employees, we provide innovative solutions and aim to deliver excellence in everything that we do.