IT Manager, AI Applications

IT Manager, AI Applications Job Description

At Phoenix Data Corporation, we rely on IT systems to power the solutions that help consumers around the world. We're seeking an experienced IT manager who also has work experience with AI technologies. This person will analyze current systems and assets, recommend, and implement solutions and upgrades. The ideal candidate has extensive knowledge of network maintenance, experience as a manager, and proven performance as a professional who specializes in developing AI-based solutions. Position will also use coding languages, advanced machine learning algorithms, natural language processing, computer vision, and other AI technologies. This engineer will work with various programming languages including but not limited to Python, Java, C/C++, and Ruby. The IT manager will have an immediate impact on the day-to-day efficiency of our operations and a long-term impact on our overall growth.

Objectives of this role

• Maintain essential IT infrastructure, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware
• Manage and direct processes and R&D to meet the needs of our AI strategy
• Understand company and client challenges and how integrating AI capabilities can help lead to solutions
• Incorporate AI based solutions to improve efficiency of current program/process in place to scan documents
• Take responsibility for projects and solutions within the larger business initiative
• Handle business-critical IT tasks and systems administration
• Research and evaluate emerging technologies, hardware, and software
• Track and maintain hardware and software inventory

Responsibilities

• Analyze departmental needs, identify vulnerabilities, and boost productivity, efficiency, and accuracy to inform business decisions
• Advise C-suite executives and business leaders on a broad range of technology, strategy, and policy issues associated with AI
• Ensure network components work together seamlessly to meet business needs, using their full range of capabilities, and stay informed about new features and competitor solutions
• Analyze processes, technologies, and vendors continually to find areas for improvement
• Prepare cost-benefit analyses when upgrades are necessary, and monitor vendors to ensure that they're offering the best-possible service and value for business needs
• Train employees to use software and hardware; troubleshoot issues and provide technical support when needed
• Develop and execute disaster planning and maintain data backups

Required skills and qualifications

• Five or more years of experience in IT management
• Two or more years of experience in applying AI to practical and comprehensive technology solutions
• Deep knowledge of programming languages and operating systems (ex: Python, Java, C/C++, Ruby), current equipment and technologies, enterprise backup and recovery procedures, and systems performance monitoring
• Experience in program leadership, governance, and change enablement
• Expertise in implementing, configuring, and testing IT solutions
• Strong creative and analytical thinking

Preferred skills and qualifications

• Bachelor's or master's degree in computer science or related field
• Active Secret Security Clearance

Phoenix Data Corporation is an Equal Opportunity Employer.