IT Manager
Apply NowCompany: Safran
Location: North Wilkesboro, NC 28659
Description:
Essential Duties and Responsibilities:
- Manage the development of a solid and comprehensive enterprise technology infrastructure, maintain an efficient and effective operation environment, and deliver high quality and timely services that support the strategic and tactical IT operations
- Consult with management to analyze IT systems needs for management information and functional business operations, to determine scope and priorities of projects, and to assess system capacity and equipment investment
- Recommend and develop plans for systems development and operations, hardware and software purchases, budget and staffing.
- Align business operations to utilize information technologies yielding improved processes and efficiencies.
- Manage the development, implementation, installation and operation of IT; ensure day-to-day operation of the information infrastructures and business applications.
- Develop, implement, and monitor management information systems policies and control to ensure data accuracy, security, strong internal control and legal compliance.
- Use knowledge of LAN/WAN systems to help design and install internal and external networks. Works with switches, firewalls, proxies, and routers.
- Develop reliable network monitoring and alerting to manage traffic and troubleshoot network issues effectively using network monitoring tools.
- Develop, monitor, and report the appropriate metrics to measure network performance and availability and to identify necessary improvements
- Negotiate contracts with consultants, technical personnel and vendors of services and products to ensure efficient purchasing and good quality of services.
- Provide support in the selection, procurement and maintenance of software and hardware.
- Actively contribute to improvement plan by identifying and implementing cost reduction and efficiency improvement projects.
- Develop, maintain, and test disaster recovery plans; handle computer operation scheduling, backup, storage, and retrieval functions.
- Review reports of computer and peripheral equipment production, malfunction, and maintenance to determine costs and impact, and address problems.
- Maintain continuous relationship with Safran Corp IT/IS department to ensure smooth support
- Travel required - 2%, including internationally
- Required "On Call" duty
Travel specifictity
Up to 10% travel
Additional description
- This position requires use of information or access to hardware which is subject to the International Traffic in Arms Regulations (ITAR). All applicants must be U.S. Persons within the meaning of ITAR. ITAR defines a U.S. Persons as a U.S. Citizen, U.S. Permanent Resident (i.e. green card holder), political asylee or refugee.
Candidate skills & requirements
Education / Experience:
- Bachelor's degree & five to seven years of related experience as IT Manager or supervisor role
- Experience managing people and prioritization of activities.
- Experience establishing and managing department budget
- Vendor management to maintain key IT partner relationships
- Participate in maintenance of Disaster/Recovery Plan
- Ability to manage and administer Network equipment such as, (Cisco, Stonesoft), Network security concepts, firewall, VLANs, VPN, telephony and MPLS.
o Including creation of flow opening requests
- Ability to manage and administer in Server and storage equipment such as, Active Directory, DNS, DHCP, Server and Desktop Virtualization (VMWare and other), SAN/NAS storage, Backup and other Disaster Recovery (Symantec BackupExec, netbackup, Veem)
- Have knowledge and understanding of Database server and security.
Skills and Abilities:
- Defines departmental problems, goals, and objectives; authorizes expenditures; develops departmental budget.
- Maintain high level of professional ethics and standards.
- Managing Department activities through KPIs and Project Schedules
- SAP Experience is essential; ability to understand SAP system transports and CAB processes.
- Work experience in a MRO shop is a plus.
Leadership skills / Management skills / Personal skills
- Troubleshooting skills
- Communication skills
- Negotiation skills
- Time management /Responsiveness
- Customer oriented
- Project management
- Ability to analyze, to synthesize
- Review Helpdesk tickets and SLA's
- Creation of KPIs and Metrics
This description lists this job's most significant duties, but does not exclude other occasional assignments not mentioned.
Annual salary
AIC000-M2
Job location
Job location
North America, United States, Texas
City (-ies)
Grand Prairie
Applicant criteria
Minimum education level achieved
Bachelor's Degree
Minimum experience level required
More than 5 years
- Manage the development of a solid and comprehensive enterprise technology infrastructure, maintain an efficient and effective operation environment, and deliver high quality and timely services that support the strategic and tactical IT operations
- Consult with management to analyze IT systems needs for management information and functional business operations, to determine scope and priorities of projects, and to assess system capacity and equipment investment
- Recommend and develop plans for systems development and operations, hardware and software purchases, budget and staffing.
- Align business operations to utilize information technologies yielding improved processes and efficiencies.
- Manage the development, implementation, installation and operation of IT; ensure day-to-day operation of the information infrastructures and business applications.
- Develop, implement, and monitor management information systems policies and control to ensure data accuracy, security, strong internal control and legal compliance.
- Use knowledge of LAN/WAN systems to help design and install internal and external networks. Works with switches, firewalls, proxies, and routers.
- Develop reliable network monitoring and alerting to manage traffic and troubleshoot network issues effectively using network monitoring tools.
- Develop, monitor, and report the appropriate metrics to measure network performance and availability and to identify necessary improvements
- Negotiate contracts with consultants, technical personnel and vendors of services and products to ensure efficient purchasing and good quality of services.
- Provide support in the selection, procurement and maintenance of software and hardware.
- Actively contribute to improvement plan by identifying and implementing cost reduction and efficiency improvement projects.
- Develop, maintain, and test disaster recovery plans; handle computer operation scheduling, backup, storage, and retrieval functions.
- Review reports of computer and peripheral equipment production, malfunction, and maintenance to determine costs and impact, and address problems.
- Maintain continuous relationship with Safran Corp IT/IS department to ensure smooth support
- Travel required - 2%, including internationally
- Required "On Call" duty
Travel specifictity
Up to 10% travel
Additional description
- This position requires use of information or access to hardware which is subject to the International Traffic in Arms Regulations (ITAR). All applicants must be U.S. Persons within the meaning of ITAR. ITAR defines a U.S. Persons as a U.S. Citizen, U.S. Permanent Resident (i.e. green card holder), political asylee or refugee.
Candidate skills & requirements
Education / Experience:
- Bachelor's degree & five to seven years of related experience as IT Manager or supervisor role
- Experience managing people and prioritization of activities.
- Experience establishing and managing department budget
- Vendor management to maintain key IT partner relationships
- Participate in maintenance of Disaster/Recovery Plan
- Ability to manage and administer Network equipment such as, (Cisco, Stonesoft), Network security concepts, firewall, VLANs, VPN, telephony and MPLS.
o Including creation of flow opening requests
- Ability to manage and administer in Server and storage equipment such as, Active Directory, DNS, DHCP, Server and Desktop Virtualization (VMWare and other), SAN/NAS storage, Backup and other Disaster Recovery (Symantec BackupExec, netbackup, Veem)
- Have knowledge and understanding of Database server and security.
Skills and Abilities:
- Defines departmental problems, goals, and objectives; authorizes expenditures; develops departmental budget.
- Maintain high level of professional ethics and standards.
- Managing Department activities through KPIs and Project Schedules
- SAP Experience is essential; ability to understand SAP system transports and CAB processes.
- Work experience in a MRO shop is a plus.
Leadership skills / Management skills / Personal skills
- Troubleshooting skills
- Communication skills
- Negotiation skills
- Time management /Responsiveness
- Customer oriented
- Project management
- Ability to analyze, to synthesize
- Review Helpdesk tickets and SLA's
- Creation of KPIs and Metrics
This description lists this job's most significant duties, but does not exclude other occasional assignments not mentioned.
Annual salary
AIC000-M2
Job location
Job location
North America, United States, Texas
City (-ies)
Grand Prairie
Applicant criteria
Minimum education level achieved
Bachelor's Degree
Minimum experience level required
More than 5 years