IT Manager

Salary: $56,210.00 - $104,000.00 Annually
Location : Lexington County, SC
Job Type: FTE - Full-Time
Job Number: 173438
Agency: Department of Revenue
Division: Technology Services
Opening Date: 02/12/2025
Closing Date: 2/23/2025 11:59 PM Eastern
Class Code:: AM55
Position Number:: 61027580
Normal Work Schedule:: Monday - Friday (8:30 - 5:00)
Pay Band: Band 7
Hiring Range - Min.: $56,210.00
Hiring Range - Max.: $104,000.00
Opening Date: 02/12/2025
EEO Statement: Equal Opportunity Employer
Agency Specific Application Procedures:: Apply online and complete the application fully, including all current and previous work history and education. You may submit a resume, but it will not be considered as a substitute for completing the entire application.
Veteran Preference Statement: South Carolina is making our Veterans a priority for employment in state agencies and institutions.

Job Responsibilities
Who we are:

At the South Carolina Department of Revenue (SCDOR), we are funding a better state to live, work, and play. Offering excellent benefits, hybrid work schedules, tuition assistance, and self-development opportunities, we are a trustworthy partner to our customers and an innovative workplace that supports work-life balance and empowers our employees to reach their highest potential. Open the door to a career at the SCDOR and discover why 93% of our employees agree that they understand how their work directly contributes to the SCDOR's overall success-by collecting 96% of South Carolina's general fund, our team serves with purpose and impacts the success of our community.
Learn more about why you should join our team at

We are looking for teammates who are:

• Knowledgeable in distributed systems architecture and multiple technical disciplines (Microsoft Cloud Applications, PowerBI Infrastructure, and third-party cloud application support).
• Able to implement long and short range systems objectives.
• Able to use their leadership skills within a production product/service environment.
• Committed to customer service and interested in helping others.

What you will do:
As an IT Manager you will plan, coordinate, and direct a staff of IT professional through providing application support for in-house and third-party applications that support the SCDOR mission, while focusing on the security of taxpayer data, information and systems.
Primary job duties include:

• Supervising the activities of the SCDOR Cloud Solutions team.
• Establishing project priorities and time-frames.
• Ensuring that assignments are completed on time and meets stakeholder requirements.
• Leading the analysis and design of systems.
• Overseeing all areas involved with the implementation of major new or enhanced systems.
• Coordinating the design, development, maintenance, and implementation of new and existing cloud services as requested.
• Communicating with IT and business stakeholders.
• Providing 24x7 production support, as required.
• Maintaining a competent, empowered, and forward-thinking team.
• Administering personnel matters including, staff selection, training, career planning, time tracking, and the SCDOR employee performance program.
• Creating a dashboard for employees and the SCDOR Technology Serivces section.
• Coordinating the preparation and development of system and user documentation and procedures.
• Creating and reviewing statistical reports for trends and potential problems.

Minimum and Additional Requirements

Either:

• A bachelor's degree in communications, business administration, information technology, mathematics, statistics, management, information science or a related field and experience in telecommunications, data processing and/or information technology OR

• An associate's degree in communications, business administration, information technology, mathematics, statistics, management, information science, or a related field and 2 years of experience in telecommunications, data processing and/or information technology OR

• 4 years of experience in telecommunications, data processing and/or information technology

Academic degrees must be from an accredited institution of higher learning.

Additional Requirements:

• Position requires employees to support systems operating 24x7.
• Employees will be required to work planned and emergency hours outside normal agency work schedules.

Additional Comments

• EEO: The SCDOR is committed to providing equal employment opportunities to all and does not discriminate on the basis of age, race, color, religion, sex, national origin, disability, and pregnancy, childbirth, or related medical conditions, including, but not limited to, lactation.
• Training: IT Manager's will participate in a training program to ensure they have the knowledge and skills to successfully perform their job.
• Hours: Flexible hours may be available from 7:00 a.m. - 6:00 p.m., Monday - Friday (37.5 hours per week).
• Telework schedule: This position may be eligible to work remotely up to two days per week.

Ready to apply?

• Apply online and complete the application fully, including all current and previous work history and education.
• You may submit a resume, but it will not be considered as a substitute for completing the entire application.
• Candidates selected to move forward in the hiring process will be contacted to complete an aptitude or skills assessment and personality profile (using Criteria Corp) and may be contacted to complete a one-way virtual interview (using Spark Hire).
• Candidates selected for hire are required to comply with all SCDOR tax requirements and are subject to a National Criminal Background Check, which includes fingerprinting.

Benefits for State Employees
The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.

Insurance Benefits
Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.

Retirement Benefits
State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.

Workplace Benefits
State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.

Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.
01

Are you currently employed by the SCDOR?

• Yes
• No

02

How did you hear about the SCDOR as a potential employer? Select all that apply.

• LinkedIn
• Other social media
• South Carolina Careers: careers.sc.gov
• Other on-line job board
• College/university career fair or website
• ReveNews (SCDOR's email newsletter)
• SCDOR Call Center
• Current or former SCDOR employee
• Other (please specify below)

03

If applicable, what other source did you use to hear about us as a potential employer?
04

Please type in your full legal name (First, Middle, Last) as it appears on your Social Security Card.
05

Please type your preferred name (nickname) to be used on your work accounts and employee ID.
06

Please select your highest level of education.

• Bachelor's degree or higher
• Associate's degree
• High school diploma or GED
• None of the above

07

Do you have a degree in communications, business administration, information technology, mathematics, statistics, management, information science, or a related field?

• Yes
• No
• Not applicable

08

How many years of experience do you have in telecommunications, data processing and/or information technology?

• 4 years or more
• 2-3 years
• Less than 2 years
• No experience

Required Question