IT Project Manager
Apply NowCompany: Smart IMS
Location: Philadelphia, PA 19120
Description:
Project Management & Leadership:
10+ years of IT project management experience in large-scale CIS implementations or enterprise system replacements.
Strong understanding of billing systems, customer information systems, data migration, integrations, and IT infrastructure.
Strong ability to lead large-scale CIS system replacement projects from initiation to completion.
Proven experience in managing cross-functional teams, vendors, and stakeholders in a complex IT environment.
Expertise in project planning, scheduling, budgeting, and resource allocation for enterprise IT projects.
Excellent leadership, communication, and stakeholder management skills.
Ability to drive projects within scope, time, and budget while managing competing priorities.
Technical Expertise:
Deep understanding of Customer Information Systems (CIS), particularly utility billing systems and enterprise applications.
Experience with data migration, system integrations, APIs, and middleware solutions to ensure seamless system transition.
Familiarity with cloud-based and on-premises IT infrastructure, databases, and cybersecurity best practices.
Knowledge of software development lifecycle (SDLC) and agile or waterfall methodologies for IT projects.
Stakeholder & Vendor Management:
Strong skills in stakeholder engagement, communication, and collaboration with business units, IT teams, and executive leadership.
Experience managing third-party vendors, including contract negotiation, service-level agreements (SLAs), and vendor performance oversight.
Ability to translate business requirements into technical solutions, ensuring alignment with organizational goals.
Risk Management & Problem-Solving:
Proficiency in identifying, assessing, and mitigating project risks and technical challenges to ensure minimal disruptions.
Highly Desired/Preferred
Project Management Professional (PMP), PRINCE2, or ITIL certification is highly desirable.
Bachelor's degree in Information Technology, Computer Science, or a related field (Master's preferred).
Experience with CIS vendors is a plus.
Familiarity with regulatory compliance in utilities or municipal IT environments.
Familiarity with water utility billing systems or municipal IT environments is a plus.
Ability to troubleshoot system implementation issues, working closely with IT teams and vendors for effective resolutions.
Experience in disaster recovery planning, business continuity, and system rollback strategies
Experience in organizational change management (OCM) to facilitate process improvements and stakeholder buy-in.
10+ years of IT project management experience in large-scale CIS implementations or enterprise system replacements.
Strong understanding of billing systems, customer information systems, data migration, integrations, and IT infrastructure.
Strong ability to lead large-scale CIS system replacement projects from initiation to completion.
Proven experience in managing cross-functional teams, vendors, and stakeholders in a complex IT environment.
Expertise in project planning, scheduling, budgeting, and resource allocation for enterprise IT projects.
Excellent leadership, communication, and stakeholder management skills.
Ability to drive projects within scope, time, and budget while managing competing priorities.
Technical Expertise:
Deep understanding of Customer Information Systems (CIS), particularly utility billing systems and enterprise applications.
Experience with data migration, system integrations, APIs, and middleware solutions to ensure seamless system transition.
Familiarity with cloud-based and on-premises IT infrastructure, databases, and cybersecurity best practices.
Knowledge of software development lifecycle (SDLC) and agile or waterfall methodologies for IT projects.
Stakeholder & Vendor Management:
Strong skills in stakeholder engagement, communication, and collaboration with business units, IT teams, and executive leadership.
Experience managing third-party vendors, including contract negotiation, service-level agreements (SLAs), and vendor performance oversight.
Ability to translate business requirements into technical solutions, ensuring alignment with organizational goals.
Risk Management & Problem-Solving:
Proficiency in identifying, assessing, and mitigating project risks and technical challenges to ensure minimal disruptions.
Highly Desired/Preferred
Project Management Professional (PMP), PRINCE2, or ITIL certification is highly desirable.
Bachelor's degree in Information Technology, Computer Science, or a related field (Master's preferred).
Experience with CIS vendors is a plus.
Familiarity with regulatory compliance in utilities or municipal IT environments.
Familiarity with water utility billing systems or municipal IT environments is a plus.
Ability to troubleshoot system implementation issues, working closely with IT teams and vendors for effective resolutions.
Experience in disaster recovery planning, business continuity, and system rollback strategies
Experience in organizational change management (OCM) to facilitate process improvements and stakeholder buy-in.