IT Section Manager

Salary: $93,215.20 - $121,179.76 Annually
Location : City of Las Vegas, NV
Job Type: Full-Time
Job Number: 25FEB79920-O
Department: Department of Innovation and Technology
Opening Date: 02/27/2025
Closing Date: 3/18/2025 11:59 PM Pacific
Bargaining Unit: APPT

About the Position
Career Opportunity:

The city of Las Vegas invites applications for IT Section Manager. This position directs, manages, supervises and coordinates the assigned programs, activities, and section within the Innovation and Technology Department. Coordinates assigned activities with other city departments, divisions and outside agencies.

The ideal candidate for the IT Section Manager role should demonstrate a strong combination of leadership, technical expertise, and project management skills. Preferred candidates will be proactive problem-solvers with the ability to anticipate system challenges and develop scalable solutions. They should also possess strong communication and collaboration skills to work effectively with technical teams, business stakeholders, and external vendors. Additionally, a results-oriented approach with a demonstrated track record of successful project execution in an Oracle-based enterprise environment is essential.

Supervision Received and Exercised
Receives direction from an IT Business Relationship Manager or from the Chief Innovation Officer/Director of Innovation and Technology.

Acts as a formal supervisor, exercising direct supervision including monitoring and formally evaluating employee performance, employee selection and discipline.
Selection Process:

The selection process will include a review of all applications with only the most qualified participating in an interview. Final candidate selection will include hiring interview (if applicable). Any individual offered employment will be required to pass a pre-employment drug test and complete background check. Some positions may require preliminary background checks.
EXAMPLE OF DUTIES
Essential Functions:

Directs, manages, supervises and coordinates all services and activities of assigned work units.

Manages and participates in the development and implementation of goals, objectives, policies and priorities for assigned programs; recommends and administers policies and procedures.

Monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; recommends, within departmental policy, appropriate service and staffing levels.

Plans, directs, coordinates and reviews the work plan for the assigned work units; assigns work activities, projects and programs; reviews and evaluates work products, methods and procedures; meets with staff to identify and resolve problems.

Ensures that IT projects and other assigned work is properly prioritized. Follows up as necessary to ensure accurate and on-time completion of projects and other assignments. Escalates issues in an appropriate and timely manner in order to ensure deadlines are met.

Selects professional, technical and support staff and ensures effective morale, productivity and discipline; plans, organizes, administers, reviews and evaluates the activities and performance of staff directly and through subordinate supervisors; works with staff to establish work priorities and schedules; encourages and provides for staff training and professional development; interprets city policies and procedures for staff; prepares and conducts formal performance evaluations; works with employees to develop short and long term goals, monitors accomplishments, establishes performance requirements and personal development targets and provides coaching for performance improvement and development.

Participates in the development and administration of the work unit(s) annual budget(s); directs the forecast of funds needed for staffing, equipment, materials and supplies; monitors and approves expenditures; implements adjustments.

Reviews requests for information services and recommendations for system, program and procedure changes; assesses the citywide impact of proposed changes; recommends and implements approved changes that minimize expenses and improve services.

Monitors assigned work units for capacity planning; evaluates operations; makes recommendations as necessary.

Monitors and evaluates security programs; develops and implements contingency and disaster recovery plans as well as facilitates enterprise-level business resumption planning.

Coordinates quality assurance activities; develops and implements function-specific quality assurance procedures.

Researches and evaluates hardware, software and networking equipment.

Coordinates and approves the purchase, rent, lease or license of equipment necessary to accomplish department functions and goals.

Works effectively with city suppliers and contractors; oversees the development and administration of applicable contracts.

Works collaboratively with other Information Technologies groups to plan, coordinate and monitor office automation projects and operations.

Serves as liaison for the assigned functions with other city departments, divisions and outside agencies.

Serves as staff on a variety of committees; prepares and presents staff reports and other necessary correspondence.

Assists in developing a culture that values people and their differences and is free from inequities and barriers to people reaching their full potential.

Assists in promoting sustainable, environmentally sensitive development and operations in the community and the division.

Assists in establishing the strategic direction for the division in alignment with City Council and city of Las Vegas strategic priorities; communicates to all assigned employees their roles in performance measurement and achieving strategic priorities; and works with staff to report measures to department management.

Provides responsible staff assistance to the IT Business Relationship Managers and the Chief Innovation Officer/Director of Innovation and Technology.

Conducts a variety of organizational and operational studies and investigations; recommends modifications to information technology programs, policies and procedures as appropriate.

Attends and participates in professional group meetings; stays abreast of trends, products and innovations in the assigned fields and functions.

Coordinates and collaborates with other department managerial staff to form strategies, plans and solutions for department and information technologies functions, staffing and organization.

Marginal Functions:

Responds to and resolves difficult and sensitive citizen inquiries and complaints.

Performs related duties and responsibilities as required.

MINIMUM REQUIREMENTS
Experience:

Four years of increasingly responsible experience in information technology or systems management, including two or more of the following functions:

Systems analysis;
Systems design;
Computer support;
Computer operations;
Telecommunications;
Computer networking;
Geographic information systems;
Applications development;
Graphic/reproduction services;
Project management; or
A field directly related to the area of assignment.

Experience must also include two years of supervisory or lead responsibility.

Training:

Bachelor's degree from an accredited college or university with major in computer science, information systems, or a related field. May substitute a combination of equivalent education and related experience. The city assesses 1.5 years of fulltime experience as equivalent to one year of education.

KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge of:

Principles of business or government organization and related technology needs.
General sound business and accounting principles and practices.
Operational characteristics, services and activities of information technology programs within assigned areas.
Principles and practices of information systems and administration.
Principles of process improvement and creation of business efficiency.
Principles of advanced network communications and network operating systems.
Principles and practices of software development and project management.
Principles and practices of database administration.
Advanced principles and operating procedures of computer systems and related equipment including design, operation and administration.
Principles and procedures of computer security and contingency/disaster planning.
Principles and procedures of quality assurance.
Principles and practices of budget preparation and administration.
Principles of supervision, training and performance evaluation.
Pertinent federal, state and local laws, codes and regulations.
Current computer systems hardware, including mainframe, server, and desktop systems and peripherals.
Basic audit and compliance principles, particularly as they relate to technology deployment.

Ability to:

Analyze problems, identify alternative solutions, project consequences of proposed actions, recommend best options and implement recommendations in support of goals.
Use initiative and independent judgment within established guidelines.
Manage a diverse group of technical, clerical, and administrative personnel.
Ensure consistent, timely and reliable execution on the work assigned.
Focus on customer needs and deliver customer solutions in an efficient and timely manner.
Ensure appropriate follow through on work assignments at both an individual and a team level.
Read, interpret and apply complex technical information from a variety of sources.
Interpret, apply, explain and enforce applicable laws, codes, regulations, policies and procedures pertinent to assigned areas.
Communicate clearly and concisely, both orally and in writing.
Establish and maintain effective working relationships with those contacted in the course of work.
Identify, evaluate, and solve project, programming, or systems problems and develop logical solutions and efficient resolution procedures.

Competencies:

In addition to Core Workforce Competencies:

Supervisor Competencies

Professionalism - Models core values by being honest, respectful and positive; continuously demonstrates the core values of the city; supervisory actions are collaborative whenever possible and intended to grow the city's capacity at an individual, unit, division and/or department level.

Managing Performance - Takes responsibility for own and assigned employees' performance, by setting clear goals and expectations, tracking progress against the goals, ensuring regular feedback, and addressing performance problems and issues promptly.

Decisiveness - Willingness to make difficult decisions in a timely manner.
Competencies:

Developing and Empowering Others - Willingness to delegate responsibility; coaching assigned employee to develop their capabilities.

Facilitating Partnerships - Builds community and partnerships both inside and outside the organization.

Forward Thinking - Anticipating the consequences of situations and decisions; taking appropriate action to be prepared for possible changes.

Providing Support - Provides the tools and creates a supportive environment that allows others to successfully complete their work.
CITY OF LAS VEGAS, NEVADA

Appointive Compensation and Benefits - 2025
COMPENSATION

Annual Base Pay Increases

• Employees are eligible for annual performance-based merit increase or cash bonus, typically in first pay period of fiscal year.
• City Manager and City Council may approve annual cost of living increase.

BENEFITS

Uniform Allowance

• Applies to uniformed appointives in Fire & Rescue, Public Safety, and Municipal Court, currently $1,500/year

Retirement

• Eligible employees participate in the Public Employees' Retirement System of Nevada (PERS). PERS, a statewide defined benefit plan, calculates retirement benefits based on 2.25 percent (current percentage for employees hired 7/1/15 and after) for each year of service, applied to the employee's highest consecutive 36-month average salary. PERS also requires that employees share 50 percent of the PERS contribution, which is implemented by reducing the City's salary ranges. The highest consecutive 36-month average salary is increased commensurate with the salary range reductions required by PERS.

Deferred Compensation Plan

• The city offers a 457(b) Plan, a government deferred compensation plan similar to a 401(k) plan. It offers both pre-tax and after-tax savings and investment options.

Deferred Compensation Match

• City provides a 100% match annually (on a per pay period basis) to your contributions, up to the following amounts in a 401(a) plan -

o Years 1-2 (0-24 months)* $4,000
o Years 3-4 (25-48 months)* $5,000
o Year 5 (49-60 months)* $6,000
o After 5 years (>60 months)* $6,000

*Years of service in Benefits Plus Tiers I, II, and III combined

• Employees are fully vested in the match after 5 years of service or at age 65.

Medical, Dental and Vision Insurance

• Employees are covered the first of the month following date of employment. Five medical plans, two dental and two vision plans are available. City pays 100% of employee premium + 50% of dependent premium.

Life and AD&D Insurance

• City provides $100,000 insurance at no cost.
• Additional voluntary life insurance and AD&D insurance available for purchase.

Disability Insurance

• City provides long term and short term disability policies:

o STD
City pays 100% of base salary, for up to 90 days of an approved medical disability leave lasting over one week under STD, from first day of disability
City pays 100% of base salary for a period over 90 days, if employee has applied for long term disability or PERS disability retirement, until a determination is final or employee is separated

Note: Public Safety Appointives are not eligible for City STD benefits.
o LTD: Benefits may begin after 90 days of an approved disability leave. Payment is up to 60% of earnings, up to $11,000/month, and may not be supplemented with sick or vacation.

Tuition Reimbursement
Employee Assistance Program
Annual Health & Wellness Reimbursement

• Employees may apply for reimbursement up to $2,400 per year for out of pocket health & educational wellness expenses. Reimbursement amounts may also be used for STEAM (Science, Technology, Engineering, Arts, and Mathematics) classes taken in pursuit of a college degree and student loan repayments for the employee and immediate family members.

ANNUAL PHYSICAL EXAMS

• Employees covered by a City health plan and their covered spouse and dependents over age 18 are eligible for a comprehensive wellness physical exam annually at no cost to them at ARC Health and Wellness.

VACATION

• Year 1: 3.69 hours/pay period = 96 hours/year
• Years 2 - 5: 5.85 hours/pay period = 152 hours/year
• Years 6 - 10: 7.08 hours/pay period = 184 hours/year
• Years 11 - 15: 7.69 hours/pay period = 200 hours/year
• Year 16 and over: 8 hours/pay period = 208 hours/year
• Maximum Accrual: 250 hours, no accrual beyond that point (Public Safety Appointive (PSA) group retains 2 times annual accrual max)
• Sell Back: Annual leave may be accumulated to a maximum of 250 hours; no accrual beyond that point. June and December sell-back, must leave balance of 40 hours.

HOLIDAY

• City provides 12 holidays plus a birthday holiday.

SICK LEAVE

• Sick Leave Accrual: 4 hours / pay period = 104 hours/year
• Sick Leave, maximum accrual: 480 hours; no accrual beyond that point (Public Safety group retains 840 hours max with continual accrual)
• Sick Leave, annual buy-back: None (Public Safety group retains annual buy-back)
• Sick Leave payout at separation: None (Public Safety group retains 50% payout between 5 and 20 years of service, 100% payout over 20 years of service)

RETIREE HEALTH AND LIFE INSURANCE

• Available for purchase- retiree pays full cost of premium.

NOTE: The City's Benefits programs can be amended, reduced or eliminated at any time with or without notice as a management prerogative.

Revised 1/2025
01

Each applicant must complete this supplemental questionnaire as a part of the application screening and selection process. The information you provide will be reviewed and used to determine your eligibility to move forward in the selection process. Incomplete responses, false statements, omissions, or partial information may result in DISQUALIFICATION from the selection process.Do you agree to answer each supplemental question truthfully and that your responses can be verified from information included within the application?

• I agree to answer each supplemental question truthfully and that my responses can be verified from information included within the application.

02

What is the highest level of education you have completed?

• High School/GED
• Associate's Degree
• Bachelor's Degree
• Master's Degree
• Doctoral Degree
• None

03

Please disclose the discipline of your degree. Type N/A if you do not have a degree.
04

How many years of increasingly responsible experience do you have in information technology or systems management, including two or more of the following functions?Systems analysis;Systems design;Computer support;Computer operations;Telecommunications;Computer networking;Geographic information systems;Applications development;Graphic/reproduction services;Project management; orA field directly related to the area of assignment.

• None
• Less than 4 years
• 4-6 years
• 7-9 years
• 10 or more years

05

How many years of supervisory or lead experience do you have in these areas?

• None
• Less than 2 years
• 2 years or more

06

Have you managed Oracle E-Business Suite (EBS) or a similar enterprise application? If so, please detail your experience. If you have no experience please type n/a.
07

What is your experience with PL/SQL development, including stored procedures and Oracle APEX? If you have no experience please type n/a.
08

Have you worked with RESTful APIs and middleware technologies to facilitate data exchange across enterprise applications? Please provide examples. If you have no experience please type n/a.
09

Provide an example of when you had to anticipate system challenges and develop a scalable solution. What was the outcome? If you have no experience please type n/a.
10

How do you ensure effective collaboration between technical teams, business stakeholders, and external vendors?
11

Can you share an example of a successful project execution in an Oracle-based enterprise environment? What challenges did you face, and how did you overcome them? If you have no experience please type n/a.
Required Question