IT Technician TS SCI W/Poly with Security Clearance
Apply NowCompany: General Dynamics Information Technology
Location: Alexandria, VA 22301
Description:
Help Desk Technician V ATO_RMF Transform technology into opportunity as a Help Desk Technician V with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people are our differentiator. As a Help Desk Technician V you will help ensure today is safe and tomorrow is smarter. HOW A HELP DESK TECHNICIAN II WILL MAKE AN IMPACT
Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software WHAT YOU'LL NEED TO SUCCEED:
Education: BA/BS
Required Experience: 7+ years of related experience DESCRIPTION * Provides telephone technical support to employees regarding technical aspects of assigned products.
* Answers questions about installation, operation, configuration, customization and usage of assigned products.
* Applies basic diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures.
* Maintains appropriate licenses, training and/or certifications, as needed; researches and determines applicability of new/emerging certification programs; may recommend applicable certifications for lower-level team members.
* Has a deep understanding of how teams integrate and coordinate their efforts and resources to achieve program objectives. In-depth understanding of how own technical specialism and related disciplines are applied in the context of specific DOD, Agency and/or industry standards and requirements.
* Assisting in communicating, implementing, and enforcing security policies or plans for data, software applications, hardware, and telecommunications devices
* Providing recommendations to stakeholders on information assurance engineering standards, implementation dependencies, and changing information assurance related technologies GDIT IS YOUR PLACE:
401K with company match
Comprehensive health and wellness packages
Internal mobility team dedicated to helping you own your career
Professional growth opportunities including paid education and certifications
Cutting-edge technology you can learn from Rest and recharge with paid vacation and holidays Work Requirements
Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software WHAT YOU'LL NEED TO SUCCEED:
Education: BA/BS
Required Experience: 7+ years of related experience DESCRIPTION * Provides telephone technical support to employees regarding technical aspects of assigned products.
* Answers questions about installation, operation, configuration, customization and usage of assigned products.
* Applies basic diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures.
* Maintains appropriate licenses, training and/or certifications, as needed; researches and determines applicability of new/emerging certification programs; may recommend applicable certifications for lower-level team members.
* Has a deep understanding of how teams integrate and coordinate their efforts and resources to achieve program objectives. In-depth understanding of how own technical specialism and related disciplines are applied in the context of specific DOD, Agency and/or industry standards and requirements.
* Assisting in communicating, implementing, and enforcing security policies or plans for data, software applications, hardware, and telecommunications devices
* Providing recommendations to stakeholders on information assurance engineering standards, implementation dependencies, and changing information assurance related technologies GDIT IS YOUR PLACE:
401K with company match
Comprehensive health and wellness packages
Internal mobility team dedicated to helping you own your career
Professional growth opportunities including paid education and certifications
Cutting-edge technology you can learn from Rest and recharge with paid vacation and holidays Work Requirements