ITSM Solutions Architect
Apply NowCompany: VDart
Location: Warren, NJ 07059
Description:
Role: ITSM Solutions Architect
Location: Hybrid in Warren, NJ
Duration: 6-12 months
Job Description:
Special knowledge or skills and/or licenses or certificates preferred:
Location: Hybrid in Warren, NJ
Duration: 6-12 months
Job Description:
- Someone to Lead Projects & help to Implement Service Now
- Needs to know ITIL, CMDB, Leading Tech Implementation
- Minimum level of education and years of relevant work experience.
- Bachelor's degree in a related discipline and a minimum of 12 years of progressively responsible experience in related roles (including a minimum of 10 years of demonstrated solutions implementation experience) in a pharmaceutical, biotechnology or related environment.
- Experience preparing and presenting summary information and proposals to senior leadership.
- Special knowledge or skills needed and/or licenses or certificates required.
- Direct and demonstrated IT solution implementation experience including experience leading large, complex, enterprise-wide, transformative projects.
- Expert experience identifying, developing, customizing and implementing vendor software, particularly Software As A Service (SaaS).
- Hands-on experience with one or more of the following: Research and Development (R&D) technologies, Document Management Systems (DMS), Enterprise Resource planning (ERP), Supply Chain, PMO implementation, and Customer Relationship Management (CRM).
- Proficiency with Microsoft Office (including extensive/applied experience using MS Project).
- Excellent verbal and written communication and skills.
- Ability to work independently and collaboratively, as required, in a fast-paced, matrixed, team environment consisting of internal and external team members.
- Analytical thinker with excellent problem-solving skills and the ability to adapt to changing priorities and deadlines.
- Excellent planning, organization and time management skills including the ability to support and prioritize multiple projects.
Special knowledge or skills and/or licenses or certificates preferred:
- Advanced (MS/MA) degree
- Advanced PowerPoint and Excel capabilities