Jira / Confluence Developer

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Company: Codeforce360

Location: Boston, MA 02115

Description:

Required Skills:
  • Word.

Description of Work/Position:
  • JIRA and Confluence Developer.

Responsibilities:
  • Support JIRA and Confluence administration, including creation and management of custom, complex projects, workflows, security schemes, custom fields, dashboards, and reports configurations.
  • Lead minor and major JIRA/Confluence upgrades (including communications), schedule and coordinate maintenance, and lead performance tuning/scaling in conjunction with our JIRA partner.
  • Install, manage, and administer Jira add-ons, plugins, and extensions.
  • Understand and adapt XML configuration files regarding JIRA integration, as necessary.
  • Meet with stakeholders to identify JIRA Project and Confluence needs and implement them as appropriate.
  • Perform requirements gathering, business process workflows, and process improvement for JIRA/Confluence workflows and processes in place, identifying where functionality can/cannot meet user requests.
  • Maintaining and managing projects, boards, workflows, tasks/issues, permissions and users including setting permissions and maintaining security for JIRA projects and Confluence spaces
  • Conduct training on JIRA and Confluence regarding how to use the tools, new functionality, etc.
  • Aid in the development and compilation of training materials based on the company's needs.
  • Create, maintain, and support dashboards and advanced filters for end users reporting capabilities.
  • Establish and execute data stewardship and best practices.
  • Provide User Management and grant user permissions in accordance with role.
  • Create and maintain detailed technical and user facing documentation.
  • Resolve issues as they arise with JIRA Projects and Confluence in coordination with JIRA partner team.
  • Interact with existing vendors for support and troubleshooting, working with our JIRA instance hosting provider on necessary upgrades and communications with others on planned outages.
  • Advancing JIRA filters, reporting, dashboards, workflows and fields to be more user friendly and visually appealing, increasing innovation, use and legibility for project managers, customer and other stakeholders.
  • Seeking and demonstrating best practices, bringing innovation and advancements to the program and customer agile and communication environments.

Years of Experience:
  • Minimum of 5 years of experience in JIRA administration.
  • Minimum of 5 years' experience with the software development process.
  • Minimum of 5 years' experience with Atlassian tools JIRA, Confluence, JIRA Align and Plugins like ConfiForms and JIRA Advanced Roadpmaps.

Technical Knowledge required:
  • Experienced in Atlassian Rest API's and Atlassian SDK Toolkit.
  • Experienced in writing/building/integrating custom modules for Jira/Confluence.
  • Experience in customizing Atlassian products by developing various plugins, event listeners, and scripts in Java, JavaScript, Groovy script, Jelly Script, and JQ.
  • Direct experience with the Atlassian product suite, with focus on JIRA and Confluence for project/application administration.
  • Strong written and verbal communication skills critical.

Technical tools:
  • JIRA Datacenter.
  • Confluence Data Center.
  • Confiforms.
  • Advance Roadmap.
  • JIRA Align.

Nice-to-Have:
  • Atlassian Development experience in JIRA, Confluence.
  • JIRA Admin experience.
  • Experienced in Atlassian Rest API's and Atlassian SDK Toolkit.
  • JIRA Align.
  • Knowledge in Agile Frameworks (SCRUM, SAFe).
  • Bilingual Spanish/English.

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