Juvenile Probation Division Director (Detention)

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Company: Travis County, TX

Location: Austin, TX 78745

Description:

Salary: $85,128.53 - $110,667.09 Annually
Location : Austin, TX
Job Type: Full Time
Job Number: 24-09804
Department: Juvenile Probation
Opening Date: 02/19/2025
Closing Date: 3/18/2025 11:59 PM Central

Job Summary
Directs the overall operations, staff and functions of a division within a juvenile justice system through subordinate managers. Provides leadership, management and coordination in planning, organizing, implementing and evaluating division operations in accordance with State, Federal and Local laws, policies, procedures and guidelines, and may provide direct supervision of youth in secure facilities. Develops division strategic plans to accomplish goals and objectives and improve effectiveness and efficiency of services. Directs the staffing, training, development and performance evaluation of division staff.
Distinguishing Characteristics

This is the second in a series of four juvenile probation-related job classifications within the Management job family. This classification is distinguished by the administrative and management duties and responsibilities performed in directing the staff and operations of a division through subordinate managers. This classification may require work in secure facilities, and may require a flexible work schedule in order to meet the needs of the department.

Duties and Responsibilities

  • Directs, plans, organizes, implements, monitors and evaluates the overall operations, staff and functions of a division. Directs and ensures conformity with State and Federal laws and guidelines, and policies and procedures for the health, safety and welfare of juveniles.
  • Directs management and staff, including hiring, training, performance evaluation, disciplinary actions and dismissals, and ensures activities are consistent with goals and objectives. Seeks and creates opportunities for improved performance, learning and development of staff, and identifies and addresses problems or conflicts.
  • Develops division strategic plans to accomplish goals and objectives and improve effectiveness and efficiency of services.
  • Oversees and participates in development of division policies, procedures, goals and objectives. Directs the scheduling of day-to-day operations and staffing for the division.
  • Prepares and reviews a variety of fiscal, administrative and statistical reports, and interprets findings. Evaluates current programs, procedures and practices on an on-going basis. Plans and develops policies, procedures and programs to enhance efficiency and effectiveness and monitors the division's workload to ensure that quality services are being provided.
  • Prepares and administers division budget. Monitors and approves budget expenditures to ensure consistently with system goals and objectives and remaining available funds. Establishes internal control procedures for budget related activities.
  • Provides high-level technical advice, policy interpretation and guidance for application of appropriate procedures to managers and other staff.
  • Represents the department and serves as a liaison for local and statewide committees and task forces, advisory groups and the general public. Serves as spokesperson to media and outside agencies.
  • Provides direct supervision of all clients' daily activities when working in secure facilities, including maintaining accountability of all clients and equipment and ensuring that the environment is safe, clean and secure; ensures that clients are aware of and understand their responsibilities and appropriate behavior. Implements corrective discipline plans and programs, as required; facilitates cognitive skill groups and relaxation training for clients; provides individual and crisis intervention counseling, as required; documents clients' behavior and enters into department computer information system; monitors security and fire alarm systems, including closed circuit monitors; maintains communication with facility posts; maintains communication with other staff to ensure continuity of care; physically restrains aggressive clients using approved protocols, as required; may assist in investigating incidents involving clients.
  • Performs other job-related duties as assigned.

Minimum Requirements
Education and Experience:

Bachelor's degree in Public Administration, Business Administration or one of the Social or Behavioral Sciences or a directly related field AND six (6) years of increasingly responsible experience in a social service, community corrections or a juvenile agency, including three (3) years of mid- to senior level supervisory or management experience;

OR,

Any combination of education and experience that has been achieved and is equivalent to the stated education and experience and required knowledge, skills, and abilities sufficient to successfully perform the duties and responsibilities of this job.
Licenses, Registrations, Certifications, or Special Requirements:

Must be at least 21 years of age.

Certification as a Juvenile Probation Officer and Juvenile Supervision Officer or eligible for certification by the Texas Juvenile Justice Department within six (6)

months of date of hire, including successful completion of Cardio-pulmonary Resuscitation (CPR)

Certification, First Aid and Handle with Care (state approved physical restraint technique).

Valid Texas Driver's License.
Preferred:

One (1) year of experience in full time casework management.

Correctional administration experience.

Knowledge of:
  • Management principles, practices and techniques.
  • Policies, practices, procedures and terminology of assigned function.
  • Federal, State and Local program laws and requirements.
  • Budgetary practices and techniques.
  • Computer equipment to include word processing, spreadsheets, databases and a variety of software packages.
  • Business letter writing, grammar and punctuation, and report preparation.
  • May be required to develop knowledge of and adhere to federal and state laws requiring the confidential handling of certain health information.

Skill in:
  • Directing management and staff, allocating resources and evaluating programs.
  • Strategic planning, developing, monitoring and evaluating programs
  • Leadership and collaboration.
  • Problem-solving and decision-making.
  • Developing and monitoring program budgets.
  • Both verbal and written communication, including presentations.


Ability to:
  • Direct, motivate, train, develop and evaluate staff.
  • Develop and implement policies and procedures and strategic and operational plans.
  • Plan, develop, implement and evaluate program initiatives.
  • Serve as a high-level technical consultant and liaison.
  • Prepare administrative and statistical reports.
  • Manage time well, perform multiple tasks and organize diverse activities.
  • Prepare correspondence, memorandums and other written materials.
  • Deal effectively with mentally ill or emotionally distressed individuals undergoing acute episodes, who may also be hostile and aggressive.
  • Establish and maintain effective working relationships with departmental clientele, representatives of outside agencies and providers, other County employees and officials, and the general public.

Work Environment & Other Information
Physical requirements include the ability to lift/carry up to 50-100 pounds occasionally, visual acuity, speech and hearing, hand and eye coordination and manual dexterity necessary to operate a computer and office equipment. Subject to standing, walking, sitting, repetitive motion, reaching, climbing stairs, bending, stooping, kneeling, crouching, crawling, pushing, pulling, balancing, squatting to perform the essential functions. Requires exposure to hostile behavior from clients. May be subject to contact with noise, vibration, fumes, foul odor, dirt, dust, mist, gases and poor ventilation. Subject to contact with communicable diseases, radiation, hazardous waste, human fecal matter and foul odors. Subject to stressful environment and client and customer contact for extended periods of time.

Travis County employees play an important role in business continuity. As such, employees can be assigned to business continuity efforts outside of normal job functions.

Work Hours: 8 am - 5 pm, Monday -Friday. May work some

holidays, some nights, some weekends

Location: 2515 South Congress Ave. Austin, TX 78704

Department: Juvenile Probation

Criminal background check, Driving, Education,

Employment verification required.

Physical Exam, Drug Test, Alcohol Test, Psychological Exam

This job description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities and overtime eligibility may vary based on the specific tasks assigned to the position.

You must ensure your application accurately reflects your skills and abilities as they relate to the position. Only periods of employment and experience detailed in the "Work Experience" section of the application will be considered in determining which applicants move forward in the selection process, as well as determining pay level for candidate(s) recommended for hire.
Benefits
Employment at Travis County comes with a full array of benefits. We offer comprehensive health insurance, a no-cost, on-site Health and Wellness clinic, longevity pay, paid vacations, sick time and personal holidays, not to mention an industry competitive salary structure and a friendly, stable work environment.
FY2025 Travis County Benefit Guide

In this valuable you will find benefit summaries, eligibility requirements, costs, contact numbers and addresses as well as other general information on the benefits available to Travis County Employees and Retirees.

Credit Union
Employees may join the Travis County Credit Union which offers low-interest loans, savings plans through payroll deduction, safe deposit boxes and other benefits.

Deferred Compensation
Employees may enroll in a tax- free sheltered investment plan through payroll deduction.

Direct Deposit
Employees may sign up for direct bank deposit.

Employee Assistance Program
Travis County provides a confidential counseling and referral service free of charge to county employees and their family.

Employee Organizations
Membership in the American Federation of State, County, and Municipal Employees Union is available through payroll deduction.

Employee Health & Wellness Clinic
Employees may access the clinic for a variety of wellness program and health care services with no co-pay, no deductible and no co-insurance costs.

Holidays
An average of eleven paid holidays are designated by the Travis County Commissioners Court at the beginning of each fiscal year.

Insurance
Employees may select from four plans: an Exclusive Physician Organization (EPO), Choice Plus Preferred Physician Organization (PPO), Consumer Choice or a High Deductible Health Plan (HDHP) with a Health Savings Account (HSA). All four options include a Pharmacy Plan. Travis County's current policy is to pay 100% of the employee's health insurance premium for the Consumer Choice and HDHP. Employees will pay a premium for both the EPO and PPO. Other insurance benefits include $50,000 Basic Life and AD&D paid by the County.

The following benefits are employee paid:
  • Dental
  • Vision
  • Supplemental Life, AD&D
  • Dependent Life
  • Short Term Disability
  • Long Term Disability
  • Long Term Care

New employees are covered on the first day of the month following 28 calendar days of employment.

Longevity
Longevity pay is paid for each year completed after three years of continuous service. Peace Officers in a law enforcement activity, whose job requires state peace officer certification, receive pay after one year of certification.

On the regular payday on or after the employee's fourth and subsequent adjusted service dates, he or she receives a single payment for the previous year.

Parking
A limited number of assigned parking spaces are available to employees in the Courthouse Complex.

Personal Holidays
Regular, full-time employees are eligible for up to three paid personal holidays each calendar year. Part-time employees shall be granted personal holidays on a prorated basis. New employees earn personal holidays for the calendar year in which he/she begins employment, based on the month in which employment begins:

January - March

3 personal holidays
April - June

2 personal holidays

July - September

1 personal holiday
October - December

None

New employees are eligible to take personal holidays after 90 days of employment.
Retirement
Travis County is a member of the Texas County & District Retirement System with mandatory participation by certain classes of employees. Seven percent (7%) of the gross salary is deducted each pay period. An employee is fully vested after eight years of service. Benefits are prorated for part-time employees.

Sick Leave
Regular employees earn sick leave at a rate of eight hours per month with unlimited accrual during employment. Part-time employees earn sick leave on a pro-rated basis.

Parental Leave
Each Full-time Paid Parental Leave Eligible (PPL) Employee is entitled to a total of 320 hours of Paid Parental Leave in a 12 month period. Paid Parental Leave for Part-time PPL Eligible Employees is prorated based on the number of hours that they are regularly scheduled to work.

Tuition Refund
Certain classes of full-time employees may receive reimbursement for fees associated with pre-approved, job related course work completed satisfactorily.

Vacation
Based on years of county service, regular, full-time employees earn vacation time at the following rates:

0 to 5 years

4.0 hours per pay period

6 to 10 years

4.5 hours per pay period

11 to 15 years

5.0 hours per pay period

16 to 20 years

5.5 hours per pay period

21 plus years

6.0 hours per pay period

Part-time employees earn vacation leave on a pro-rated basis.
Workers' Compensation
The county provides all employees workers' compensation coverage with benefits in accordance with state statute, if the employee sustains an injury out of, or in the course of work.

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