KEY ACCOUNTS MANAGER

Summary

Optimizes margin opportunities with new and existing customers in target markets where customer base includes small, medium and large industrial, commercial and institutional customers. Products include standardized and non-standardized with a range of opportunity to negotiate customer solutions.

Essential Duties/Responsibilities

• Sells standardized and non-standardized energy products and services profitably to targeted end-use markets.
• Identifies and qualifies sales prospects, makes effective presentations and closes sales within an acceptable time frame.
• Manages the on-going business relationships with assigned customer base by maintaining regular contact, promoting incremental products and services, resolving customer issues, negotiating creative customer solutions and renewing expiring contracts.
• Supports the internal service delivery system by working cooperatively and effectively with all members of the service delivery team.
• Provides all information necessary to service customer agreements and ensures completion of all necessary customer agreements.
• Seeks and recommends new products and services proactively, to increase profitability of existing and new customers.
• Assists with the development and testing of new products/services through continuous discovery of customer needs.
• Communicates effectively with customers on an on-going basis.

Education

Requires a bachelor's degree in business, marketing, economics or engineering from an accredited college or university, OR a combination of education or experience providing equivalent knowledge, such as two years of college and four years of experience or one year of college and six years of experience, in addition to the experience requirements.

Experience

Requires a minimum of three years of experience in a sales or marketing capacity, OR equivalent energy industry related experience.

Additional Knowledge, Skills, Licenses/Certifications, Abilities & Personal Characteristics

• Able to demonstrate a successful track record of profitably selling and managing relationships with business customers.
• Able to use a laptop or personal computer and software, including email, spreadsheets and word processing.
• Able to analyze energy usage data and generate profitable and persuasive proposals.
• Able to persuasively explain multiple products to a diverse group of business customers.
• Able to function and work collaboratively in a team environment.
• Able to understand and intelligently discuss commercial and industrial energy processes.
• Able to present packaged or customized sales offerings in a convincing manner.
• Able to structure sales proposals that profitably target individual customer needs.
• Able to plan, create and give professional presentations.
• Able to communicate well orally and in writing.
• Able to close sales in an acceptable time frame.
• Able to represent the company in a professional and ethical manner.
• Able to provide a valid state driver's license, present and maintain a safe driving record and to operate company vehicles safely and in compliance with applicable laws and company policies.
• Able to demonstrate commitment to compliance with applicable laws and regulations, the Company's Ethics and Compliance Code of Conduct, and other Company policies and procedures and do so consistently, take all required training courses and do so timely.
• Able to demonstrate respect for all individuals, adhere to the Company's values and business practices and do both consistently.

Physical Requirements

• Able to operate vehicle and comply with all governmental driving regulations and company driving policy requirements.
• Able to demonstrate the manual dexterity to operate a personal computer or laptop.
• Able to view screen or monitor for extended periods of time.
• Able to operate cellular telephone and office machines including telephone, photocopier, fax machine, scanner, calculator, etc.
• Able to read, write and speak English.
• Able to sit for extended periods of time and walk intermittently.
• Able to exert up to 10 pounds of force occasionally, and/or a minimal amount of force frequently to lift, carry, push, pull, or otherwise move objects.

Working Conditions

• Able to work in fast-paced office environment with a high volume workload and frequent, short deadlines that may require more than a 40-hour work week to meet established deadlines including working nights or weekends, as required.
• Able to work indoors, in an office environment, regardless of whether cubicle, open office or private office.
• Able to travel to appointments across territory to meet with customers and potential customers.
• Able to travel as necessary, with occasional overnight stay required.
• Able to operate a motor vehicle, including ability to enter and exit the vehicle unassisted.
• Able to support the Emergency Operating Plan.

This job description reflects an assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned. Other duties and tasks may be assigned to this job at the Company's discretion.

Symmetry Energy is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identification, national origin, age, disability, or veteran status.