Labor Management Consultant II

Responsibilities

• Support Labor and Management Initiativesto work together to achieve mutual goals by utilizing facilitation, mediation, consultation, process improvement, and coaching among other intervention methods; assist Labor Management Project (LMP) consultants and other staff to support the work of LMP
• Provide organization development consulting on joint projects and initiatives to labor and management in healthcare systems/facilities union
• Effectively interact with client organizations to solicit ideas and turn business problems into viable projects; leverage client experiences and best practices to drive change; work autonomously in limited scope or small independent projects
• Assist Labor Management Consultant III with Organizational Development Interventions to all levels of management at facility level this includes coaching clients on methods/approaches to working effectively together
• Track changes and innovations in the healthcare industry and professions; assess needs of new clients (union and management) and determine correct interventions
• Participate in the development of curriculum/workshop presentations to expand the knowledge, skills and attitudes of clients
• Document progress and results of projects through case studies, report to directors, senior sponsors, project management and other creative methods
• Assist in researching, collecting data, monitoring progress and reporting out of performance outcomes and documenting progress
• Perform additional duties and projects as assigned by management

Qualifications

• Bachelors degree in Labor Relations, Organizational Development, Healthcare Management, or equivalent years of experience required; Masters degree preferred
• Minimum five (5) years training, consulting or adult education or other related experience in a labor-management environment required;experience in healthcare settings and knowledge of healthcare reform preferred
• Advance experience of facilitating process improvement methodologies (i.e. PDCA, Breakthrough, Work-Out; Lean; Six Sigma, etc.) and project management; develop and deliver healthcare training and conduct evaluation activities
• Understanding of organizational relational dynamics specifically as it relates to labor and management relationship
• Mid-level mediation skills; ability to mediate simple conflicts between parties at departmental level
• Understanding of collective bargaining practices and principles
• Demonstrated leadership skills in the education or training field; ability to influence, motivate and lead clients, manage multiple priorities and meet tight deadlines
• Strong skills in organizational relational dynamics specifically as it relates to labor and management relationships; ability to decipher issues, underlying concerns and assist in moving towards desiredchange
• Excellent written and verbal communication skills;strong active listening,good self awareness, recognizingimpact on others and ability to manage boundaries
• Ability to travel to various locations in the New York City and Upstate New York area
• Available to work flexible hours including evenings and weekends as needed