Laundry Senior Manager-Hugo Laundry

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Company: Choctaw Nation of Oklahoma

Location: Hugo, OK 74743

Description:

Job Description

Full Time| Salaried Position

Range of $83,200-$100,000 yearly

Days and Shift Will Vary Due To Business Needs

Weekly Earned Wage Access is an option for this position.

Job Purpose or Objective(s): The Laundry Operations Senior Manager is responsible for planning, assigning, and supervising the work of the laundry leadership and staff while growing the leadership in the laundry operation and build a culture that is in with the values of the Choctaw Nation of Oklahoma. You will report to the Corporate Director of Hotel Operations.

Primary Tasks:

1. Management of laundry staff which includes coaching, evaluating, directing, processing employee leave requests, scheduling, and performance management to include discipline, hiring, firing, and payroll.

2. Manage all areas of linen care and safe operation of commercial laundry machinery assuring that laundry tasks are completed following procedures.

3. Assist the development for all leadership associates in their management, CNO values, technical, and administrative skills while also leading new projects for Laundry Operations.

4. Act as the primary contact within the CNO, including: Resort Leadership, Hotel EVS leadership, Human Resources, Risk Management, Safety, Recruiting, Facilities Maintenance, Accounting, & Corporate Leadership.

5. Provide feedback, discipline, hire, terminate, and laundry facility associates of all levels while maintaining a fair work environment for all laundry associates.

6. Facilitate and review SOP's, training programs and job descriptions while ensuring compliance with cost control, waste reduction, quality, safety, and complete and on time delivery at the lowest possible cost.

7. Manage all expenses including maintenance costs to assure that financial goals are met. Help create the Annual Budget for the Laundry Operation.

8. Oversee the maintenance of all commercial laundry equipment and review/approve/reject invoices for accuracy.

9. Approve and oversee all inventory controls and orders on necessary supplies ensuring workers have the necessary equipment and tools necessary including linen, detergent supplies, etc.

10. Perform other duties as may be assigned.

MINIMUM REQUIREMENTS
Associate degree in hospitality or related field
Be willing to obtain CLLM Certification
Ability to work with multiple cleaning agents, tools and equipment and train in bloodborne pathogens and perform required bloodborne pathogens procedures
Understand the process of the laundry operation
Be willing/able to perform job tasks of your team (except technical positions)
Six (6) years hotel/laundry management experience in hotel industry
Three (3) years minimum experience with large operations (7.5 million lbs. annual)
Three (3) years minimum experience with large Commercial Laundry Operations

About the Choctaw Nation

The Choctaw Nation is the third-largest Indian nation in the United States, with over 200,000 tribal members and more than 11,000 employees. The first tribe over the Trail of Tears, historic boundaries are in the southeast corner of Oklahoma. The Choctaw Nation's vision, "Living out the Chahta Spirit of faith, family and culture," is evident as it continues to focus on providing opportunities for growth and prosperity.

Benefits

Free gym membership

Free access to employee health clinic

Free lunch for casino & resort associates

Earned wages access once per week for hourly Associates

Pet insurance

Paid vacation / sick time

Medical / Dental / Vision

401(K) with company match

College tuition reimbursement

Short-term disability, long-term disability, and family leave

Employee assistance program

Employee prescription program

CNO Paid Life Insurance

Teladoc

On Site Dental Clinics (Jet Dental)

On Site Mammogram Services

Free diabetes and hypertension monitoring benefit (Livongo)

Accolade- Concierge Benefits Program

Wellness Program that equals savings on health insurance cost (Virgin Pulse)

Maternity Care Program

(Benefits provided by the Choctaw Nation are based on employment classification)

CNO was selected as a winner in both HRDUS' and Forbes' 2022 "Employer of Choice" competitions:

Choctaw Nation of Oklahoma received recognition as one of six Best Places to Work in the United States as selected by HRDUS

Choctaw Casinos & Resorts received recognition from Forbes as a Best Employer for Diversity in the Travel & Leisure category.

Forbes also recognized the Choctaw Casino and Resorts as one of America's Best Employers for New Graduates.

#LI-onsite

Responsibilities

1. You will manage laundry staff which includes coaching, evaluating employee leave requests, scheduling, and performance management to include; discipline, hiring, firing, and payroll. 2. Train Laundry Staff in all areas of linen care and safe operation of commercial laundry machinery assuring that laundry tasks are completed observing procedures. 3. You will maintain and review SOP's, training programs and job descriptions. 4. Ensure compliance with cost control, waste reduction, quality, safety, and complete and on time delivery at the lowest possible cost. 5. You will manage all expenses including maintenance costs to assure that financial goals are met. 6. Oversee the maintenance of all commercial laundry equipment. 7. You will approve or reject invoices to ensure accurate pricing and items received. 8. Order necessary supplies ensuring workers have the equipment and tools necessary to do their jobs. 9. You will retain proper controls on inventory of linen and detergent supplies to ensure that all properties have supplies and inventory of laundry items to address business levels. 10. Perform other duties as may be assigned.

Qualifications
Associate degree in hospitality or related field or 2 years directly related experience Ability to obtain CLLM Certification Ability to work with several cleaning agents, tools and equipment and train in bloodborne pathogens and perform required bloodborne pathogens procedures Understand the process of the laundry operation Be willing/able to perform job tasks of your team (except technical positions) Six (6) years hotel/laundry management experience in hotel industry Three (3) years minimum experience with large operations (7.5 million lbs. annual) Three (3) years minimum experience with large Commercial Laundry Operations

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