Lead, Organizational Development

Payments Canada is at the forefront of the Canadian payment ecosystem. Our purpose is to make payments easier, smarter and safer for all Canadians. Every day we are working diligently to ensure your payments are cleared and settled. In 2023 alone, our systems cleared approximately $112 trillion or $450 billion each business day! If you are passionate about payments and want to help ensure that these financial transactions in Canada are carried out safely and securely, working with us is for you!

| Who we are

We are a public purpose, non-profit organization situated at the centre of Canada's payment ecosystem. We own and operate payment systems that process hundreds of billions of dollars worth of payment transactions every business day. We convene ecosystem participants to discuss their multiple and diverse interests and ideas and to navigate industry-level challenges. We adhere to a set of values that are our north star: Inspire trust, build community and enable change.

Payments Canada - where our country connects:

Payments Canada - Who we are

| Our culture

With our people in mind we have created a culture that fosters authenticity, collaboration, innovation and development. We empower one another, make meaningful contributions that not only impact the organization, but our country! We develop and nurture meaningful connections that drive innovation in our ecosystem. We are Payments Canada!

Do you want to make payments easier, smarter and safer for Canada? Join us today!

You need to work here if

• You love working with passionate, ambitious and collaborative colleagues.
• You want to be challenged and lead unique initiatives.
• You want to grow, develop and become a subject matter expert in your field.
• You want your work to make an impact in your community and country.

Come and join us - where payments meet purpose!

| What we are looking for

Reporting to the Director, Talent, the Lead, Organizational Development is accountable for developing and leading enterprise-wide programs and initiatives that enhance organizational performance, build management and leadership effectiveness, and enable cultural transformation. This role partners with business leaders and the broader people team to shape talent programs and foster a high-performance, inclusive work environment. The Lead, Organizational Development serves as an advisor on complex talent development challenges leveraging data-driven insights, change management methodologies, and leadership coaching to build a future-ready workforce. The Lead, Organizational Development will also play a critical role in ensuring alignment with the broader talent management strategy and roadmap.

| A day in the life

Your responsibilities as the Lead, Organizational Development includes but are not limited to:

Lead high impact OD initiatives at the enterprise level:

• Designing and leading enterprise-wide initiatives that advance Payments Canada's organizational goals and are in alignment with the broader talent management strategy and practice.

Partner directly with leaders to develop future talent:

• Develop effective partnerships with organizational leaders that foster linkages between business objectives and talent development programs. Serve as a trusted expert, providing insight on organizational and talent development opportunities and practices.

Drive meaningful change in a dynamic public-purpose organization:

• Working with peers and stakeholders, identify synergies, leading practices and efficiencies in support of our talent journey.

| What you need to be successful

• Masters degree preferred in Organizational Development / Industrial Psychology, Human Resources or other related field
• Minimum of ten (10) years experience in OD consulting and program development and management, change management, Human Resources strategy or related fields, with experience working at the enterprise level
• Certifications preferred: Prosci (Change Management), Coaching certification
• Strong executive presence and demonstrated influencing skills at the executive level
• Proficiency with executive and management development strategies and tools (engagement surveys, design thinking, leadership assessments)
• Knowledge of adult education theories, practices, and trends
• Strong analytical and problem-solving skills with the ability to interpret complex organizational data
• Experience leading cross-functional teams and facilitating OD interventions at scale
• Excellent verbal and written communication skills
• Experience in drafting and delivering reports, presentations, and information to executive levels as well as other internal and external audiences
• Technically proficient with advanced knowledge and experience in Google Workspace and Dayforce.
• Eligibility to successfully complete background checks that will be carried out by Payments Canada, including criminal, credit, identity, employment, and education checks.

| Salary range

• Based on qualifications and experience: $112,364 and $140,455

Please submit your application by April 03, 2025.

| What's in it for you?

• Flexible, hybrid (remote/office) environment.
• Competitive compensation package, including annual variable bonus and defined contribution pension plan with employer matching percentage (if eligible).
• Comprehensive health and dental benefit coverage, including mental health coverage, life insurance and a health spending account for you and your dependents (Permanent and temporary employees with contracts 12 months and over).
• Paid time off: minimum four weeks paid vacation, sick and personal days, December holiday shutdown and cultural holiday observance days.
• 26 weeks of paid maternity and parental leave top-up.
• Rewards and recognition program.
• Access to office gym facilities.
• Internal and external professional development opportunities.
• Fun team and organizational events.
• Monthly all staff forums led by our Executive Leadership Team.

| Our diversity, inclusion and equity commitment

At Payments Canada, we are committed to making everyone feel they can be themselves and thrive at work. We will continue to build on a foundation of respect and appreciation for diversity in all forms and collectively create an inclusive and equitable culture where our differences are valued.

We are committed to employment equity and actively encourage applications from women, Aboriginal people, persons with disabilities and visible minorities. If selected for an interview, please advise us if you require special accommodation by emailing hrinfo@payments.ca.

We thank all applicants for their interest in this opportunity. Preference will be given to Canadian citizens and permanent residents. Only selected candidates will be contacted for an interview.