Lead Senior Project Manager, Learning & Performance

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Company: EVERSANA

Location: Trenton, NJ 08628

Description:

Company Description

At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We're fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 670 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us!

Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA.

Job Description

This opportunity is within the EVERSANA Deployment Solutions business unit, which partners with top tier pharmaceutical, medical device and biotechnology companies to provide better, smarter, faster solutions for the industry. The Senior Project Manager is responsible for leading the Deployment Solutions Project Management team.

ESSENTIAL DUTIES AND RESPONSIBILITIES: Our employees are tasked with delivering excellent business results through the efforts of their teams. These results are achieved by:
  • Providing leadership, support and coaching to the Deployment Solutions Project Management team.
  • Conducting Project Manager performance reviews and coach to any performance issues.
  • Managing departmental workload and project assignments.
  • Act as operational liaison while developing and maintaining relationships with clients, internal team members and vendors. The Client includes but not limited to National Business Director, Operations Director, VP of Sales, etc.
  • Ensuring contracted operational support meets the needs of the business and the client. This will require constant communication with key individuals about the status of issues/resolutions and deliverables.
  • Collaborating with appropriate internal business units, departments and applicable external vendors to accomplish project essential tasks and deliverables.
  • Assisting Project Management team with creating and managing project timelines for all workstreams within Field Solutions during implementation and ad hoc projects
  • Taking initiative in identifying areas to develop processes or create efficiencies.
  • Handling all operational questions from the Project Management team, other internal team members and external clients as necessary.
  • Researching and determining best business practices to meet the goals and objectives of the business utilizing available operational systems and company resources.
  • Expert knowledge and understanding of all aspects of administrative and technical operational support that is provided to your assigned projects.
  • Expertise of and adherence to all processes, tools, and technology for those departments that directly support your Project Manger's teams.
  • When necessary, hire, train and assign project responsibilities to newly on-boarded Project Managers.
  • Provide guidance to Project Managers for career growth and overall skills development.
  • Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.
  • All other duties as assigned

PEOPLE LEADER: People leaders must possess both the skills to effectively accomplish these tasks and the emotional intelligence to do so in alignment with our cultural values. In addition to the critical management and leadership tasks listed above, this role also includes the following unique responsibilities:
  • Responsible for and oversee their respective department.
  • Interview, select and supervise the activities of the department staff; communicate interpret and discuss with team the company policies and procedures.
  • Determine job objectives, work methods and performance standards; review performance relative to departmental objectives discussion appraisal with each employee and performance; authorize and communicate salary changes, promotions, transfers, discipline, and discharge and administer all other personnel actions.


Qualifications

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES: The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required.
  • Bachelor's degree from an accredited college or university
  • Excellent organizational and multitasking abilities
  • Strong interpersonal, verbal, and written communication skills
  • Proven leadership and collaboration skills
  • High attention to detail and accuracy
  • Self-motivated with a proactive, action-oriented work ethic
  • Demonstrated ability to work effectively both independently and as part of a team
  • Proficiency in Microsoft Office applications, including SharePoint, Excel, PowerPoint, and Word
  • Familiarity with project management tools such as Smartsheet, Jira, and Microsoft Project
  • Strong aptitude for technology and experience working with automated systems
  • Fundamental understanding and practical application of project management principles

PREFERRED QUALIFICATIONS:
  • 5+ years of relevant experience in the life sciences industry
  • Previous experience managing or supporting outsourced service providers
  • Background in operations management, account management, or project management within a life sciences
  • Experience with tools such as Salesforce, CRM platforms, reporting and analytics systems
  • Familiarity with supporting technologies, including expense management, learning management systems, and similar platforms


Additional Information

OUR CULTURAL BELIEFS:

Patient Minded I act with the patient's best interest in mind.

Client Delight I own every client experience and its impact on results.

Take Action I am empowered and empower others to act now.

Grow Talent I own my development and invest in the development of others.

Win Together I passionately connect with anyone, anywhere, anytime to achieve results.

Communication Matters I speak up to create transparent, thoughtful and timely dialogue.

Embrace Diversity I create an environment of awareness and respect.

Always Innovate I am bold and creative in everything I do.

EVERSANA is committed to providing competitive salaries and benefits for all employees. The anticipated base salary range for this position is $105,000 - $115,000 and is not applicable to locations outside of the U.S. The base salary range represents the low and high end of the salary range for this position. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). EVERSANA reserves the right to modify this base salary range at any time.

Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.

From EVERSANA's inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one's identity. All of our employees' points of view are key to our success, and inclusion is everyone's responsibility.

Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at applicantsupport@eversana.com.

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