Leader, Product Integrity
Apply NowCompany: RH
Location: Corte Madera, CA 94925
Description:
Job Description
At RH we believe deeply that the "right" people are our greatest asset. We value people with high energy, who possess the ability to energize others. People who are smart, creative and have a point of view. People who see the answer in every problem, versus those who see the problem in every answer. People who are driven, determined and won't take "no" for an answer. We value team players, people who are more concerned with what's right, rather than who's right.
YOUR RESPONSIBILITIES
OUR REQUIREMENTS
About Us
RH is an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance.
At RH, we are committed to promoting pay equity. Rate of pay is determined based on each individual's experience, qualifications, and the geographic location of the role.
At RH we believe deeply that the "right" people are our greatest asset. We value people with high energy, who possess the ability to energize others. People who are smart, creative and have a point of view. People who see the answer in every problem, versus those who see the problem in every answer. People who are driven, determined and won't take "no" for an answer. We value team players, people who are more concerned with what's right, rather than who's right.
YOUR RESPONSIBILITIES
- Ensure RH products meet or exceed our brand quality standards
- Oversee product inspection and approval processes from pre-production through delivery
- Develop and implement corrective actions for quality issues at product and process levels
- Establish, track, and analyze KPIs to drive continuous improvement in product and vendor performance
- Lead the supplier chargebacks process, collaborating cross-functionally to develop, enforce, and uphold policies that ensure accountability for non-compliance or quality issues
- Partner with vendors to identify root causes of issues, implement corrective actions, and drive accountability through the creation and management of KPIs, performance scorecards, and capacity validation processes
- Build strategic, collaborative relationships with suppliers to enhance accountability and performance
- Develop and execute risk mitigation strategies within key category segments
- Foster cross-functional partnerships aligned with RH's supply chain and product goals
OUR REQUIREMENTS
- 5+ years of experience in Strategic Sourcing, Product Integrity/Quality, and Production/Manufacturing, ideally within retail environment
- Expertise in product quality management, supplier accountability, and chargeback practices
- Proven success in managing vendor relationships and improving performance.
- Strong leadership, analytical, and project management abilities
- Deep understanding of RH's systems, product life cycle, and order/inventory management
- Proven success in managing multiple projects with strong communication and organizational skills.
- Practical knowledge of strategic sourcing methodologies and category management best practic
About Us
RH is an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance.
At RH, we are committed to promoting pay equity. Rate of pay is determined based on each individual's experience, qualifications, and the geographic location of the role.