Learning and Development Manager, Software University

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Company: Apple

Location: Cupertino, CA 95014

Description:

Summary
Imagine what you can accomplish at Apple. We design products and services loved by people around the world, and we revolutionize entire industries. Behind every daring idea is a team of Apple employees, committed to the hard work it takes to make a dream become a reality. Developing opportunities for our employees to come together - to learn, to share, and to encourage one another - is crucial to our work. It builds a sense of wonder and possibility that leads to the kind of innovation only Apple can deliver.

Description
People readiness is equally important to business readiness. The Software University (SWU) team focuses on helping to enable a culture of innovation and learning, where employees and managers work together to foster everyone's growth and development. Learning and development opportunities are developed and delivered across a variety of critical areas, and include large-scale cross-functional initiatives to drive employee engagement within SWE and across Apple. The Learning and Development manager role will work closely with SWE leaders and cross-functional partners to identify needs and opportunities for technical training and development. This role will be responsible for leading the day-to-day operations of Software University's Learning and Development team.

- Lead a team of technical trainers and project managers as direct reports.

- Own L&D strategic roadmap for all employee onboarding, technical training, and employee development programs.

- Oversee content development to ensure team deliverables are high quality and meet organization requirements.

- Manage existing software training and onboarding programming, including: SWE Onboarding, the Manager Development Program, and Technical Training-such as Swift and App Programming; plus internal growth and development programs.

- Collaborate with other SWE leaders, the People Team, and Apple University to understand, evolve, create, and respond to training opportunities and initiatives to develop best in class learning solutions.

- Evaluate, track, and report on the impact of training and programs to senior leadership.

- Identify new opportunities and evaluate existing opportunities to improve training measures.

- Support org readiness & training programs for roll-out of new tools, processes, & people development initiatives.

- Drive innovative approach to L&D that engage/excite learners and guide process/policy improvements.

- Identify process improvement opportunities (marketing, tools, workstreams, systems) and drive solutions from conception through implementation.

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