Learning and Development Specialist

Work is Sweet!

'Quality without Compromise' is not just a motto at See's Candies. It is the most important ingredient in our recipe for success. See's Candies has been in business since 1921 and maintains a reputation for producing the highest quality candy and providing superior customer service.
See's is a leader in the confectionary industry with over 250 retail shops across the USA. We are seeking friendly, enthusiastic individuals who are passionate about providing great customer service.

Job Description Summary:
We are seeking a dynamic Learning and Development Specialist to design, deliver, and evaluate impactful learning experiences that drive employee development and organizational success. This role combines expertise in instructional design with hands-on training delivery, both in-person and virtually, to ensure employees achieve their full potential.

The pay range for this position is expected to be $90k-$110k annually however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.

Job Description:

This role is pivotal in fostering a culture of continuous learning by combining strategic program development with direct engagement through live training sessions. If you are passionate about empowering others through education and innovation, we invite you to join our team!

Key Responsibilities

• Collaboration: Partner with internal stakeholders, including leadership teams and subject matter experts, to identify training needs and ensure alignment with business objectives.
• Instructional Design: Create innovative learning solutions using various instructional techniques such as simulations, team activities, group discussions, role-playing, videos, and lectures to enhance learner engagement.
• Program Development: Design and coordinate training programs aligned with organizational goals, including onboarding, leadership development, and skill-building initiatives.
• Workday Learning Administration: Manage the learning catalog in Workday Learning, including scheduling training offerings, configuring courses, assigning learning paths, managing enrollments, and generating reports to measure program effectiveness.
• Training Delivery: Facilitate engaging training sessions for new hires and ongoing professional development, both in-person and through virtual platforms, ensuring accessibility and effectiveness across diverse audiences.
• Evaluation and Improvement: Measure the effectiveness of training programs through observations, metrics, testing, and feedback; continuously refine content to improve outcomes.
• Content Mastery: Develop expertise in company products, services, tools, policies, and procedures to deliver accurate and relevant training.
• Special Projects: Lead training-related initiatives such as process enhancements, mandatory state or federal requirements, or new product launches in collaboration with cross-functional teams.
• Focus Groups and Action Planning: Facilitate post-training focus groups to gather insights for continuous improvement from an employee perspective.

Qualifications

• Proven experience in instructional design and delivering training in both virtual and in-person formats.
• Strong understanding of adult learning principles and instructional methodologies.
• Proficiency with eLearning tools (e.g., Articulate Storyline or Adobe Captivate) and Learning Management Systems (LMS).
• Exceptional communication skills with the ability to engage diverse audiences effectively.
• Ability to manage multiple projects simultaneously while meeting deadlines.

The total compensation package for this position may also include other elements, in addition to a full range of generous medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

See's is an EOE
See's will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable local, state or federal law (including San Francisco Ordinance #131192 and Los Angeles Municipal Code 189.00).