Library Circulation Supervisor

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Company: City and County of Broomfield, CO

Location: Broomfield, CO 80020

Description:

Salary : $71,281.60 - $96,449.60 Annually
Location : Broomfield Library and Auditorium, CO
Job Type: FT Exempt
Job Number: 2025-00094
Department: LIbrary, Arts & History
Division: Circulation
Opening Date: 03/17/2025
Closing Date: 4/1/2025 5:00 PM Mountain
FLSA: Non-Exempt

Description
The Library Circulation Supervisor supervises the employees and operations of the library's circulation services.

This role has a high level of responsibility and includes all planning, directing, organizing, implementing, and coordinating in library circulation. As a leader in the Library, Arts, History, and CSU Extension Department, the Circulation Supervisor models the appropriate behavior to create and maintain a collaborative, innovative, and resilient work culture within the department.

The incumbent works in partnership with other employees, departments/divisions, agencies and the public in delivering effective and innovative services. They maintain a safe and welcoming environment for all members of the community. While performing in-charge-of-building duties, they enforce safety policies and the Library's Code of Conduct procedures.
Essential Required Tasks/Examples of Duties
(The following statements are illustrative of the essential functions of the job. The City and County of Broomfield retains the right to modify or change the duties or responsibilities and additional functions of the job at any time. Examples of duties are not intended to be all-inclusive or restrictive.)
  • Oversee day-to-day library operations in library circulation
  • Ensure coverage for Circulation Desk, circulation workroom, shelving and paging; collaborate with the supervisory team to ensure building wide coverage.
  • Implement department goals, develop and align team goals to department goals.
  • Build an effective team by providing guidance and coaching to staff, developing annual performance plans and conducting annual reviews.
  • Maintain a climate which attracts, keeps, and motivates a diverse staff of top quality people
  • Develop and maintain a training plan for the team.
  • Maintain statistics and analyze patron data and trends to make decisions in the assigned area.
  • Manage public relations and communication by engaging with employees, community groups, and the public, fostering effective relationships with other departments and organizations, and representing the library at meetings.
  • Maintain a professional knowledge of current trends, developments, guidelines and recommendations in library circulation.
  • Contribute to leadership of the department by working collaboratively with other department supervisors and managers
  • Handles patron problems dealing with circulation function.
  • Responds to patrons' requests for assistance in-person, over email, or on the phone.
  • Oversees maintenance of library computers, facilities, and other equipment and machinery in assigned areas; and resolves operational problems or forwards maintenance requests as appropriate.
  • Plans and coordinates the operations and policies of the shared ILS system as it relates to circulation issues, with other Marmot members. Analyzes technological advances and recommends appropriate applications.

Minimum Qualifications
Education
  • Bachelor's Degree from an accredited college or university

Experience
  • 4 years experience required in customer service, preferably in library circulation service.
  • 2 years supervision or lead experience required.

Years of related experience may be substituted for required education, however education cannot be substituted for the necessary work experience. Candidates must meet the minimum required years of work experience.
Working Conditions
Education
  • Bachelor's Degree from an accredited college or university

Experience
  • 4 years experience required in customer service, preferably in library circulation service.
  • 2 years supervision or lead experience required.

Years of related experience may be substituted for required education, however education cannot be substituted for the necessary work experience. Candidates must meet the minimum required years of work experience.

Education
  • Bachelor's Degree from an accredited college or university

Experience
  • 4 years experience required in customer service, preferably in library circulation service.
  • 2 years supervision or lead experience required.

Years of related experience may be substituted for required education, however education cannot be substituted for the necessary work experience. Candidates must meet the minimum required years of work experience.
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Broomfield is an Equal Opportunity Employer. For additional information
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01

What interests you in this position with City and County of Broomfield's Library?
02

This position is scheduled for some evening and weekend (regularly scheduled) shifts. Are you able and willing to work these shifts?
  • Yes
  • No

03

Do you have a minimum of 2 years of front-line supervision experience?
  • Yes
  • No

04

How many years of experience do you have in a library circulation or customer service role?
  • 0-2 years
  • 2-4 years
  • 4-6 years
  • 6-8 years
  • 8+ years

05

Please briefly share your library circulation or customer service experience.
06

What is your highest level of education?
  • High School Diploma / GED
  • Associate's Degree
  • Bachelor's Degree
  • Master's Degree or above

07

Please specify your area of study and diploma.
Required Question

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